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Human Resources Management and Organizational Behaviour in the Hospitality Industry

Human Resources Management and Organizational Behaviour in the Hospitality Industry
Author: H. Berberoğlu
Publisher:
Total Pages: 148
Release: 1993
Genre: Business & Economics
ISBN:

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Human resources management has always been very important, but today the significance of well selected, trained and supervised staff is crucial for the profitability of any establishment. It is specifically written for the small operator and designed to fill the needs of managers. Several interesting case studies help explain complexities of human resources management, and its importance.


Human Resources Management in the Hospitality Industry

Human Resources Management in the Hospitality Industry
Author: David K. Hayes
Publisher: John Wiley & Sons
Total Pages: 506
Release: 2009
Genre: Business & Economics
ISBN: 0470084804

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This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.


Hospitality Management and Organisational Behaviour

Hospitality Management and Organisational Behaviour
Author: Laurie j Mullins
Publisher: Pearson Higher Ed
Total Pages: 508
Release: 2013-03-20
Genre: Science
ISBN: 0273758411

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Hospitality Management and Organisational Behaviour is an essential text for all hospitality management students which examines the relevance and applications of general management theory and principles to hospitality organisations. Using contemporary material and case studies the book indicates ways in which performance may be improved through better use of human resources. Rigorous academic theory is related to hospitality practice, based on the authors' great knowledge of the hospitality industry. The text takes a vocational basis and the illustration of the theory with real-life examples of hospitality management in action provides a solid and stimulating introduction to the subject. Written by two experts in the Hospitality field, Laurie Mullins and Penny Dossor, this book combines an accessible reading style with current and relevant case studies on a variety of hospitality companies from across the globe. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.


Human Resources in the Foodservice Industry

Human Resources in the Foodservice Industry
Author: Dennis Reynolds
Publisher: CRC Press
Total Pages: 225
Release: 2007-05-31
Genre: Business & Economics
ISBN: 1482282887

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Get up-to-date research and innovative management strategies Organizational behavior and human resource management are fundamental aspects in the profitability of any foodservice business. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches examines the latest research critical in understanding indi


Human Resource Management in the Hospitality and Tourism Industry

Human Resource Management in the Hospitality and Tourism Industry
Author: Michael Riley
Publisher: Routledge
Total Pages: 224
Release: 2014-04-23
Genre: Business & Economics
ISBN: 1317856252

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This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.


Handbook of Hospitality Human Resources Management

Handbook of Hospitality Human Resources Management
Author: Dana V Tesone
Publisher: Routledge
Total Pages: 560
Release: 2008-09-10
Genre: Business & Economics
ISBN: 1136400044

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Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.


Human Resource Management for Hospitality, Tourism and Events

Human Resource Management for Hospitality, Tourism and Events
Author: Dennis Nickson
Publisher: Routledge
Total Pages: 403
Release: 2013-08-29
Genre: Business & Economics
ISBN: 113600145X

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Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.


Organizational Behaviour for the Hospitality Industry

Organizational Behaviour for the Hospitality Industry
Author: Florence Berger
Publisher: Pearson Higher Ed
Total Pages: 425
Release: 2013-10-03
Genre: Business & Economics
ISBN: 129205624X

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For undergraduate and graduate courses in Organizational Behavior and Human Relations Skills in schools of hotel management. Organizational Behavior for the Hospitality Industry is the most recent organisational behaviour text that focuses on the hospitality industry, delving into the concepts that are relevant to students who plan to enter the hospitality industry. Hospitality organisations today must achieve excellence in human relations, and that success starts with quality organisational behaviour. The text is organised into three sections: organisational behavioural essentials, the individual and the organisation, and key management tasks. Additionally, each key topic includes detailed exercises, providing students with the hands-on experience they'll need in order to succeed in the industry. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.


Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry
Author: Michael John Boella
Publisher: Routledge
Total Pages: 354
Release: 2013
Genre: Business & Economics
ISBN: 0415632536

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This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.


Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry
Author: Michael J. Boella
Publisher: Routledge
Total Pages: 607
Release: 2019-08-02
Genre: Business & Economics
ISBN: 0429805942

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Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM. New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry. Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.