How To Win Customers And Keep Them For Life Revised Edition PDF Download
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Author | : Michael LeBoeuf |
Publisher | : Berkley |
Total Pages | : 264 |
Release | : 2000-08 |
Genre | : Business & Economics |
ISBN | : |
Download How to Win Customers and Keep Them for Life, Revised Edition Book in PDF, ePub and Kindle
One of the nation's foremost business consultants presents a hard-hitting, rewards-and-incentives program for creating a winning sales team. This classic, no-nonsense guide is completely updated for today's computer-driven world.
Author | : Michael LeBoeuf |
Publisher | : Putnam Publishing Group |
Total Pages | : 190 |
Release | : 1987 |
Genre | : Business & Economics |
ISBN | : 9780399133015 |
Download How to Win Customers and Keep Them for Life Book in PDF, ePub and Kindle
Explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service
Author | : Heinz M. Goklmann |
Publisher | : |
Total Pages | : |
Release | : 1966 |
Genre | : |
ISBN | : |
Download How to Win Customers-New Revised Edition Book in PDF, ePub and Kindle
Author | : Frances X. Frei |
Publisher | : Harvard Business Press |
Total Pages | : 262 |
Release | : 2012 |
Genre | : Customer relations |
ISBN | : 1422133311 |
Download Uncommon Service Book in PDF, ePub and Kindle
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
Author | : Jay Baer |
Publisher | : Penguin |
Total Pages | : 242 |
Release | : 2013-06-27 |
Genre | : Business & Economics |
ISBN | : 1101633883 |
Download Youtility Book in PDF, ePub and Kindle
The difference between helping and selling is just two letters If you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing against your customers' friends and family and viral videos and cute puppies. To win attention these days you must ask a different question: "How can we help?" Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life.
Author | : Flavio Martins |
Publisher | : AMACOM |
Total Pages | : 251 |
Release | : 2015-09-23 |
Genre | : Business & Economics |
ISBN | : 0814436250 |
Download Win the Customer Book in PDF, ePub and Kindle
Your prices can be beat. Your product can be improved upon. Your service is provided by others. But one key aspect about your company that cannot be duplicated or outdone is the unique, outstanding customer service experience that you continually provide for your customers. In Win the Customer, companies can learn practical, powerful techniques for energizing the way they interact with the people who drive their business, distinguishing themselves from the competition by providing their customers with something truly special. Author and vice president of operations Flavio Martin, named by the Huffington Post as a “most influential social customer service pro,” fills his invaluable guide with examples and inspiration in order to show readers how to:• Align the business around a customer service mission• Make every employee a customer service agent• Create an environment in which exceptional service experiences can happen• Humanize customer service, virtually and in person• Empower employees to find innovative solutions• All the random acts of WOW--they’re often the most memorable• And much moreProducts and prices can only get you in the door with new customers. But exceptional customer service will keep them lifelong fans. Win the Customer is your guidebook for building your fan base!
Author | : Dale Carnegie |
Publisher | : Sristhi Publishers & Distributors |
Total Pages | : 272 |
Release | : 2020-10-12 |
Genre | : Self-Help |
ISBN | : 8194790891 |
Download How to Win Friends and Influence People Book in PDF, ePub and Kindle
Do you feel stuck in life, not knowing how to make it more successful? Do you wish to become more popular? Are you craving to earn more? Do you wish to expand your horizon, earn new clients and win people over with your ideas? How to Win Friends and Influence People is a well-researched and comprehensive guide that will help you through these everyday problems and make success look easier. You can learn to expand your social circle, polish your skill set, find ways to put forward your thoughts more clearly, and build mental strength to counter all hurdles that you may come across on the path to success. Having helped millions of readers from the world over achieve their goals, the clearly listed techniques and principles will be the answers to all your questions.
Author | : Blake Morgan |
Publisher | : HarperCollins Leadership |
Total Pages | : 225 |
Release | : 2019-10-29 |
Genre | : Business & Economics |
ISBN | : 1400213649 |
Download The Customer of the Future Book in PDF, ePub and Kindle
With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today! Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective. The Customer of the Future explains how today's customers are already demanding frictionless, personalized, on-demand experiences from their products and services, and companies that don't adapt to these new expectations won't last. This book prepares your organization for these increasing demands by helping you do the following: Learn the ten defining strategies for a customer experience-focused company. Implement new techniques to shift the entire company from being product-focused to being customer-focused. Gain insights through case studies and examples on how the world's most innovative companies are offering new and compelling customer experiences. Tomorrow's customers will insist on experiences that make their lives significantly easier and better. Craft a leadership development and culture plan to create lasting change at your organization!
Author | : Michael LeBoeuf |
Publisher | : |
Total Pages | : 190 |
Release | : 1990 |
Genre | : Customer relations |
ISBN | : 9781863500302 |
Download How to Win and Keep Customers Book in PDF, ePub and Kindle
Author | : |
Publisher | : ببلومانيا للنشر والتوزيع |
Total Pages | : 304 |
Release | : 2024-02-17 |
Genre | : Business & Economics |
ISBN | : |
Download How to Win Friends and Influence People Book in PDF, ePub and Kindle
You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.