How To Manage Conflicts PDF Download
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Author | : Amy Gallo |
Publisher | : Harvard Business Review Press |
Total Pages | : 224 |
Release | : 2017-03-14 |
Genre | : Business & Economics |
ISBN | : 1633692167 |
Download HBR Guide to Dealing with Conflict (HBR Guide Series) Book in PDF, ePub and Kindle
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author | : Stephan Proksch |
Publisher | : Springer |
Total Pages | : 134 |
Release | : 2016-07-14 |
Genre | : Business & Economics |
ISBN | : 3319318853 |
Download Conflict Management Book in PDF, ePub and Kindle
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Author | : Peg Pickering |
Publisher | : |
Total Pages | : 136 |
Release | : 2000 |
Genre | : Business & Economics |
ISBN | : |
Download How to Manage Conflict Book in PDF, ePub and Kindle
A manager's guide to resolving conflict in a way that ensures a win-win outcome. Includes case studies and examples of typical business conflicts enabling the reader to 'be the boss'.
Author | : Amanda Ripley |
Publisher | : Simon and Schuster |
Total Pages | : 368 |
Release | : 2022-04-05 |
Genre | : Business & Economics |
ISBN | : 1982128577 |
Download High Conflict Book in PDF, ePub and Kindle
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Author | : David Liddle |
Publisher | : Kogan Page Publishers |
Total Pages | : 321 |
Release | : 2017-09-03 |
Genre | : Business & Economics |
ISBN | : 0749480890 |
Download Managing Conflict Book in PDF, ePub and Kindle
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author | : |
Publisher | : Harvard Business Review Press |
Total Pages | : 246 |
Release | : 2000 |
Genre | : Business & Economics |
ISBN | : |
Download Harvard Business Review on Negotiation and Conflict Resolution Book in PDF, ePub and Kindle
Leading Minds and Landmark Ideas In An Easily Accessible Format From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world. Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. Harvard Business Review on Negotiation and Conflict Resolution offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings. A Harvard Business Review Paperback.
Author | : Mary Scannell |
Publisher | : McGraw Hill Professional |
Total Pages | : 240 |
Release | : 2010-05-28 |
Genre | : Business & Economics |
ISBN | : 0071743669 |
Download The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration Book in PDF, ePub and Kindle
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author | : Anita Taylor |
Publisher | : Hampton Press (NJ) |
Total Pages | : 352 |
Release | : 1994 |
Genre | : Social Science |
ISBN | : |
Download Conflict and Gender Book in PDF, ePub and Kindle
This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.
Author | : Daniel Dana |
Publisher | : McGraw Hill Professional |
Total Pages | : 169 |
Release | : 2001-01-03 |
Genre | : Business & Economics |
ISBN | : 0071399674 |
Download Conflict Resolution Book in PDF, ePub and Kindle
Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Author | : Institute of Leadership & Management |
Publisher | : Routledge |
Total Pages | : 82 |
Release | : 2012-05-23 |
Genre | : Business & Economics |
ISBN | : 1136385614 |
Download Managing Conflict in the Workplace Book in PDF, ePub and Kindle
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).