Handbook Of Public Service Delivery PDF Download
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Author | : Christopher G Reddick |
Publisher | : |
Total Pages | : 0 |
Release | : 2024-09-28 |
Genre | : Business & Economics |
ISBN | : 9781035315307 |
Download Handbook of Public Service Delivery Book in PDF, ePub and Kindle
Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public service, it draws on cutting-edge research to identify responses to the unique challenges of the field. Expert contributors analyze the evolution of theoretical approaches and best practices for public service delivery in light of fundamental changes to the socio-political and cultural environment. Tracing connections between different aspects, they illustrate the flexible, collaborative and innovative modes of delivery that are supplementing traditional centralized models. Chapters investigate how to manage important considerations including citizen expectations, economic efficiency, democratic accountability and limitations on capacity. Ultimately, the Handbook demonstrates that in order to be effective, public service delivery must be adapted to specific local and national contexts. Examining both the theory and practice of public service delivery, this Handbook is an essential resource for students and scholars in public administration and management, public sector economics and public policy. It will also be of great use to professionals in government and NGOs seeking to optimize public service delivery.
Author | : W. Bartley Hildreth |
Publisher | : Routledge |
Total Pages | : 1618 |
Release | : 2018-01-19 |
Genre | : Political Science |
ISBN | : 1351564420 |
Download Handbook of Public Administration Book in PDF, ePub and Kindle
Since the publication of the previous edition, the best-selling Handbook of Public Administration enters its third edition with substantially revised, updated, and expanded coverage of public administration history, theory, and practice. Edited by preeminent authorities in the field, this work is unparalleled in its thorough coverage and comprehensive references. This handbook examines the major areas in public administration including public budgeting and financial management, human resourcemanagement, decision making, public law and regulation, and political economy. Providing a strong platform for further research and advancement in the field, this book is a necessity for anyone involved in public administration, policy, and management. This edition includes entirely new chapters on information technology and conduct of inquiry. In each area of public administration, there are two bibliographic treatises written from different perspectives. The first examines the developments in the field. The second analyzes theories, concepts, or ideas in the field’s literature.
Author | : Christopher G. Reddick |
Publisher | : Edward Elgar Publishing |
Total Pages | : 439 |
Release | : 2024-09-06 |
Genre | : Business & Economics |
ISBN | : 1035315319 |
Download Handbook of Public Service Delivery Book in PDF, ePub and Kindle
Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.
Author | : World Bank |
Publisher | : World Bank Publications |
Total Pages | : 276 |
Release | : 2005 |
Genre | : Business & Economics |
ISBN | : 9780821361405 |
Download Public Services Delivery Book in PDF, ePub and Kindle
This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
Author | : James L. Perry |
Publisher | : John Wiley & Sons |
Total Pages | : 854 |
Release | : 2015-03-02 |
Genre | : Political Science |
ISBN | : 1118775554 |
Download Handbook of Public Administration Book in PDF, ePub and Kindle
The fundamentals of public administration, from the world's leading practitioners Handbook of Public Administration is the classic, comprehensive guide to the field, featuring original writings from the world's foremost public administration thought leaders and practitioners. Intended to help both public administration students and practitioners navigate administrative challenges, overcome obstacles, and improve effectiveness, this guide provides a complete overview of the entire field. The information is organized into seven parts representing key domains of knowledge and practice that are essential for effective public administration. These reflect changes in the state of modern public administration, the factors that influence policies and programs, the mechanics of how government works, and the tools that help administrators get things done. Readers will find insightful discussions on the challenges of contemporary governance and the ethics of public administration, as well as practical guidance on the everyday operations that bring effective policies and programs to life. Students and experienced practitioners alike will appreciate the well-rounded approach to issues public administrators face every day. The book is complete enough to act as a text, but organized logically for quick reference for specific problems or situations. Readers will: Understand the challenges posed by the changing context of public administration Explore how relationships and decisions influence public policies and programs Learn the critical skills and tools public administrators must master to be effective Explore the ethics and liabilities of public administration, and what it means to take part The role of public administration is evolving, and the changing nature of the field will impact the way policies and programs are designed and implemented. This book fully explores current and upcoming changes domestically and internationally against the backdrop of public administration fundamentals. For the student or professional seeking a deeper understanding of the public administrator's role, Handbook of Public Administration is a clear, comprehensive resource.
Author | : Kenneth Christopher |
Publisher | : CRC Press |
Total Pages | : 710 |
Release | : 2005-03-29 |
Genre | : Political Science |
ISBN | : 1420000225 |
Download Handbook of Public Information Systems Book in PDF, ePub and Kindle
Delivering IT projects on time and within budget while maintaining privacy, security, and accountability is one of the major public challenges of our time. The Handbook of Public Information Systems, Second Edition addresses all aspects of public IT projects while emphasizing a common theme: technology is too important to leave to the technocrats.
Author | : Andrew Massey |
Publisher | : Edward Elgar Publishing |
Total Pages | : 494 |
Release | : 2015-04-30 |
Genre | : Political Science |
ISBN | : 1781954496 |
Download The International Handbook of Public Administration and Governance Book in PDF, ePub and Kindle
The International Handbook of Public Administration and Governance is a ground-breaking volume with eminent scholars addressing the key questions in relation to how international governments can solve public administration and governance challenges in
Author | : Bryer, Thomas A. |
Publisher | : Edward Elgar Publishing |
Total Pages | : 360 |
Release | : 2021-11-05 |
Genre | : Political Science |
ISBN | : 1789908256 |
Download Handbook of Theories of Public Administration and Management Book in PDF, ePub and Kindle
This innovative Handbook offers a wide-ranging overview of the multi-faceted field of public administration and management. It provides a broad approach to the discipline, addressing the range of descriptive, normative and critical theories required to diagnose public service issues and prescribe administrative action.
Author | : Zoe J. Radnor |
Publisher | : Routledge |
Total Pages | : 481 |
Release | : 2015-07-30 |
Genre | : Business & Economics |
ISBN | : 1317602951 |
Download Public Service Operations Management Book in PDF, ePub and Kindle
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Author | : Ewan Ferlie |
Publisher | : Oxford University Press, USA |
Total Pages | : 805 |
Release | : 2007 |
Genre | : Business & Economics |
ISBN | : 019922644X |
Download The Oxford Handbook of Public Management Book in PDF, ePub and Kindle
The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.