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FedEx Delivers

FedEx Delivers
Author: Madan Birla
Publisher: Wiley + ORM
Total Pages: 167
Release: 2012-06-19
Genre: Business & Economics
ISBN: 1118428978

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An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.


FedEx Delivers

FedEx Delivers
Author: Madan Birla
Publisher: John Wiley & Sons
Total Pages: 242
Release: 2013-08-12
Genre: Business & Economics
ISBN: 0471715794

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An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.


Parcel and Small Package Delivery Industry

Parcel and Small Package Delivery Industry
Author: William T. Dennis
Publisher: William Dennis
Total Pages: 212
Release: 2011-12
Genre: Express service
ISBN: 9781461021544

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The book is about an industry that provides fast, reliable, on-demand, global door-to-door movement of goods. Author gives the information a practical orientation that will be useful to college business students and transportation professionals. Novice interested in the parcel delivery industry will find the book a valuable source of information. Section I, provides a brief history of the parcel delivery industry, the dominant carriers, and issues critical to the effective purchase and use of their services. Key topics covered in Section II are, basic packaging guidelines, packaging materials, packaging testing, and implementing a vendor compliance program. Section III outlines basic guidelines managers can use to lower shipping costs and increase their company's competitiveness. Key topics discussed are, selecting a carrier, audit and payment firms, accessorial charges, size and weight restrictions, loss and damage claims, and contracting. Material presented in Section IV, Appendices and Section V, Glossary Shipping Terms is supplemental information.


Changing How the World Does Business

Changing How the World Does Business
Author: Roger Frock
Publisher: Berrett-Koehler Publishers
Total Pages: 259
Release: 2006-10
Genre: Business & Economics
ISBN: 157675880X

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From one of the founding executives of FedEx comes the first full inside story of how Fed Ex came to be one of the world's most successful, innovative, and admired companies. Frock reveals the details of how the company was conceived, launched, and kept afloat despite incredible obstacles.


Customer Culture

Customer Culture
Author: Michael D. Basch
Publisher: FT Press
Total Pages: 638
Release: 2002
Genre: Consumer satisfaction
ISBN: 0130353310

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The executive who pioneered FedEx's legendary customer culture shows exactly how to go beyond talk and make it happen for real. Basch identifies the key cultural obstacles and leadership failures that dilute customer focus, and demonstrates how to build systems and structures that help good people deliver great customer service.


eBay For Seniors For Dummies

eBay For Seniors For Dummies
Author: Marsha Collier
Publisher: John Wiley & Sons
Total Pages: 384
Release: 2009-10-13
Genre: Business & Economics
ISBN: 0470593113

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Expert advice helps seniors find bargains and make money on eBay eBay is a great place to help seniors find bargains or supplement their income by selling items. This book offers the basics on buying or selling on eBay with confidence in a format that's ideal for the senior audience, including a larger print format than traditional For Dummies books. Author Marsha Collier is the undisputed authority on eBay. Her advice has helped millions of eBay users navigate the popular shopping and selling site. This book explains how to Get your computer ready to use eBay Go to the eBay site, sign up, and browse Spot good deals, buy items, and pay safely Set up your own sale Take pictures of your merchandise and get them online Receive payment and ship items Understand eBay's fees and rules eBay can be fun and profitable. This book makes it easy to get started!


Unleashing Creativity and Innovation

Unleashing Creativity and Innovation
Author: Madan Birla
Publisher: John Wiley & Sons
Total Pages: 141
Release: 2013-09-25
Genre: Business & Economics
ISBN: 111879477X

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Creativity and innovation are the keys to both organizational growth and successful careers. People understand this, but they do not know how to unleash their natural creative potential. Drawing upon his twenty-two years of first-hand experience helping FedEx grow into a global icon and the last ten years consulting around the world, Madan Birla provides proven and practical answers. Readers will learn How to build a reputation as a creative thinker and become management’s go-to person for innovative business solutions Four steps for unleashing their creative potential and generating creative ideas Four communication skills to gain acceptance of your ideas Two words that guarantee promotions How to minimize internal and external negative influences that obstruct creative energy flow How to stop self-censoring and how to confidently express their ideas How to trust that all the resources for germinating creative ideas are within them


Ernst & Young Tax Guide 2018

Ernst & Young Tax Guide 2018
Author: Ernst & Young LLP
Publisher: John Wiley & Sons
Total Pages: 1082
Release: 2017-11-15
Genre: Business & Economics
ISBN: 111938382X

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Minimize your tax and maximize your 2017 return The EY Tax Guide 2018 offers professional guidance for DIY tax prep. As one of the nation's most trusted resources for tax advice, this book can help you keep more of your money while filing completely, correctly, and on time. Fully updated to reflect the latest changes to the law, this new 2018 edition cuts through impenetrable tax codes and IRS rulings to give you the answers you need quickly and easily. Whether you're a homeowner, self-employed entrepreneur, business executive, or senior citizen, you'll discover the best tax strategy for your particular situation. At-a-Glance reference sheets give you quick answers to common questions regarding new laws, breaks and deductions, and how to avoid common errors. No two tax years are alike. The laws change constantly, and even small changes can affect your return. This book cuts to the chase and tells you what's new, what it means for you, and what you can do to keep more of your money. Get up to date on changes to tax law, and how they affect you Identify breaks and deductions that can reduce your tax burden Zero in on the best tax strategy for your particular situation Find answers at a glance from globally-respected tax advisors Avoid the headaches that come with parsing IRS worksheets and documentation—EY has already done it for you! The EY Tax Guide 2018 gives you the answers you need and clarity you crave, backed by globally-trusted expertise.


Trucking in the Age of Information

Trucking in the Age of Information
Author: Dale Belman
Publisher: Routledge
Total Pages: 328
Release: 2018-01-18
Genre: Business & Economics
ISBN: 1351143948

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Trucking in the Age of Information provides a comprehensive overview of the contemporary trucking industry. Prior research on trucking has focused on the effects of deregulation on the industry, but the industry's current transformation is driven by information technology, emerging business strategies, globalization of commodity production and the rise of package express and logistics. The volume brings together acknowledged and emerging scholars of the industry including Thomas Corsi (University of Maryland), Chelsea White III (Georgia Tech), Starr McMullen (Oregon State University), Will Mitchell (Duke University), Jeff Liker (University of Michigan), Francine LaFontaine (University of Michigan), Kristen Monaco (California State University at Long Beach) and Michael Conyngham (International Brotherhood of Teamsters) to address issues including technological change, third party logistics, lean trucking, driver safety and health, homeland security and the consolidation of trucking services. Each chapter provides an overview of industry issues and a discussion of current research.


Introduction to Logistics Systems Management

Introduction to Logistics Systems Management
Author: Gianpaolo Ghiani
Publisher: John Wiley & Sons
Total Pages: 612
Release: 2022-10-18
Genre: Technology & Engineering
ISBN: 1119789400

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INTRODUCTION TO LOGISTICS SYSTEMS MANAGEMENT The updated new edition of the award-winning introductory textbook on logistics system management Introduction to Logistics Systems Management provides an in-depth introduction to the methodological aspects of planning, organization, and control of logistics for organizations in the private, public and non-profit sectors. Based on the authors’ extensive teaching, research, and industrial consulting experience, this classic textbook is used in universities worldwide to teach students the use of quantitative methods for solving complex logistics problems. Fully updated and revised, the third edition places increased emphasis on the complexity and flexibility required by modern logistics systems. In this context, the extensive use of data, descriptive analytics, predictive models, and optimization techniques will be invaluable to support the decisions and actions of logistics and supply chain managers. Throughout the book, brand-new case studies and numerical examples illustrate how various methods can be used in industrial and service logistics to reduce costs and improve service levels. The book: includes new models and techniques that have emerged over the past decade; describes methodologies for logistics decision making, forecasting, logistics system design, procurement, warehouse management, and freight transportation management; includes end-of-chapter exercises, Microsoft® Excel® files and Python® computer codes for each algorithm covered; includes access to a companion website with additional exercises, links to video tutorials, and supplementary teaching material. To facilitate creation of course material, additional LaTeX source data containing the formulae, optimization models, tables and algorithms described in the book is available to instructors. Introduction to Logistics Systems Management, Third Edition remains an essential textbook for senior undergraduate and graduate students in engineering, computer science, and management science courses. It is also a highly useful reference for academic researchers and industry practitioners alike.