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Faster, Fewer, Better Emails

Faster, Fewer, Better Emails
Author: Dianna Booher
Publisher: Berrett-Koehler Publishers
Total Pages: 145
Release: 2019-06-18
Genre: Business & Economics
ISBN: 1523085134

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Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity. Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email. Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we're in email jail! How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations for our coworkers and customers, and reduce or increase security risks and legal liabilities. This book will help you master your emails and stand out as a clear, credible communicator. After all, clear, credible communicators become leaders in every industry. With more than three decades of experience analyzing emails across various industries for corporate clients, Booher offers guidance on how to identify and stop email clutter so you can increase productivity while improving communication flow. In this book, you will learn how to: • Compose actionable emails quickly by following Booher's philosophy of Think First, Draft Fast, and Edit Last • Write concise emails that get read so you get a quick response • Organize a commonsense file storage system that helps you find documents and emails quickly to attach and send • Present a professional image when you email prospects, customers, and coworkers • Be aware of legal liabilities and security risks as you send and receive email


E-Writing

E-Writing
Author: Dianna Booher
Publisher: Simon and Schuster
Total Pages: 404
Release: 2001-01-30
Genre: Business & Economics
ISBN: 0743412583

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This book is poised to become the new "how-to" book to transform anxious e-mail hacks and mediocre memo writers into eloquent electronic scribes in no time at all.


What More Can I Say?

What More Can I Say?
Author: Dianna Booher
Publisher: Penguin
Total Pages: 177
Release: 2015-01-06
Genre: Business & Economics
ISBN: 0698141776

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An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion—for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.


Creating Personal Presence

Creating Personal Presence
Author: Dianna Booher
Publisher: Berrett-Koehler Publishers
Total Pages: 228
Release: 2011-10-03
Genre: Business & Economics
ISBN: 160994013X

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"Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a mate, a job, or a sale. It can help you lead a meeting, a movement, or an organization. Presence is not something you’re born with—anyone can learn these skills, habits, and traits. Award-winning speaker and consultant Dianna Booher shows how to master dozens of small and significant things that work together to convey presence. She details how body language, manners, and even your surroundings enhance credibility and build rapport. You’ll learn to use voice and language to demonstrate competence, deliver clear and memorable messages, and master emotions. You’ll learn to think strategically, organize ideas coherently, and convey to others genuine interest, integrity, respect, and reliability. Take her self-assessment to measure your progress. With Dianna Booher’s expert, entertaining advice, you can have the same kind of influence as the most successful CEOs, celebrities, and civic leaders. "


A World Without Email

A World Without Email
Author: Cal Newport
Publisher: Penguin
Total Pages: 322
Release: 2021-03-02
Genre: Business & Economics
ISBN: 0525536558

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New York Times bestseller! From New York Times bestselling author Cal Newport comes a bold vision for liberating workers from the tyranny of the inbox--and unleashing a new era of productivity. Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations--a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the "hyperactive hive mind" workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth. Equally worrisome, it makes us miserable. Humans are simply not wired for constant digital communication. We have become so used to an inbox-driven workday that it's hard to imagine alternatives. But they do exist. Drawing on years of investigative reporting, author and computer science professor Cal Newport makes the case that our current approach to work is broken, then lays out a series of principles and concrete instructions for fixing it. In A World without Email, he argues for a workplace in which clear processes--not haphazard messaging--define how tasks are identified, assigned and reviewed. Each person works on fewer things (but does them better), and aggressive investment in support reduces the ever-increasing burden of administrative tasks. Above all else, important communication is streamlined, and inboxes and chat channels are no longer central to how work unfolds. The knowledge sector's evolution beyond the hyperactive hive mind is inevitable. The question is not whether a world without email is coming (it is), but whether you'll be ahead of this trend. If you're a CEO seeking a competitive edge, an entrepreneur convinced your productivity could be higher, or an employee exhausted by your inbox, A World Without Email will convince you that the time has come for bold changes, and will walk you through exactly how to make them happen.


Never Check E-Mail In the Morning

Never Check E-Mail In the Morning
Author: Julie Morgenstern
Publisher: Simon and Schuster
Total Pages: 274
Release: 2005-09-27
Genre: Business & Economics
ISBN: 0743250885

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Maintaining control in today's hectic workplace is a challenge-everything is lean, competitive, and uncertain.


Communicate With Confidence

Communicate With Confidence
Author: Dianna Booher
Publisher: McGraw-Hill. Reprinted by Booher Research Institute
Total Pages: 575
Release: 2011-11-03
Genre: Business & Economics
ISBN: 1935124552

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Do you need to sell a new idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence! In this book, you’ll find 1,254 tips to improve your interpersonal and communication skills! You’ll learn how to: · Establish credibility and show concern · Master the art of small talk to connect with colleagues, customers, and friends · Transition from criticizing to coaching your employees and coworkers · Listen so you really hear what others say to you—their meaning, not just their words · Negotiate so that everybody feels like a winner · Give clear instructions · Give and receive usable feedback · Ask appropriate questions and answer questions appropriately to gain cooperation · Present ideas persuasively · Communicate clearly and productively across gender and cultural lin · Say “no” to opportunities and activities while leaving the relationship intact · Read body language accurately so that you don’t miss subtle messages · Speak up in meetings to get credit for your ideas and other contributions · Lead effective meetings so that your group achieves results rather than wastes time · Give advice that people really appreciate and use. · Solicit specific advice that’s usable without listening to people ramble off target. · Settle ongoing conflicts that reduce your overall stress This broad-ranging communication skills book will provide very specific tips, tactics, and examples to improve communication skills for the novice or seasoned communicator. Whether you’re hoping to improve communication skills at work or in your personal relationships, you’ll find techniques that truly work in your day-to-day activities and interactions. Masterful interpersonal communication skills make the huge difference in successful large organizations as well as in entrepreneurial ventures. Author, speaker, and coach Dianna Booher shares the same in-depth insights that she offers to her Fortune 500 clients during keynotes and workshops on communication. As founder and CEO of Booher Research, she’s an internationally recognized leadership communication and executive presence expert. As the author of 49 books, she has published with Penguin Random House/Perigee, HarperCollins, Warner, McGraw-Hill, and Thomas Nelson.


Communicate Like a Leader

Communicate Like a Leader
Author: Dianna Booher
Publisher: Berrett-Koehler Publishers
Total Pages: 209
Release: 2017-06-05
Genre: Business & Economics
ISBN: 1626569010

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Grounded in extensive research, this book offers practical guidelines to help professionals think, coach, converse, speak, write, meet, and negotiate strategically to deliver results. --


Don't Reply All

Don't Reply All
Author: Hassan Osman
Publisher: Createspace Independent Publishing Platform
Total Pages: 58
Release: 2015-12-11
Genre: Business communication
ISBN: 9781532881138

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Are you frustrated with the amount of time you spend managing your emails every day? Don't Reply All will show you how to use email more efficiently. Most employees spend over 11 hours a week reading and replying to emails. In this book, you'll learn how to spend less time and make your messages more effective. You'll get research-based guidelines for improving the way you communicate with your team members. Here is a partial list of what's covered: How to use the "3Ws" to clearly assign tasks in emails and get things done. Four recommendations to help you create powerful subject lines to ensure that your emails are read. How to use "If...then..." statements in your messages to improve clarity, increase accountability, and reduce the amount of follow-ups. Tips to show you how to format your email so readers will easily be able to see the most important parts of your message. How to list questions and present options instead of asking open-ended queries to reduce back & forth emails. How to improve your email open-rate by using the "Delay Delivery" feature to schedule your emails in advance. Here's what's included in the book: Tactic #1: Assign Tasks in an Email Using the "3Ws" Tactic #2: Write the Perfect Subject Line Tactic #3: TL;DR - Write Emails That are Five Sentences or Less Tactic #4: Break Long Emails into Two Parts Tactic #5: Make Your Emails Scannable Tactic #6: Show Instead of Tell by Attaching Screenshots Tactic #7: Spell Out Time Zones, Dates, and Acronyms Tactic #8: Use "If...then..." Statements Tactic #9: Present Options Instead of Asking Open-Ended Questions Tactic #10: Re-Read Your Email Once for a Content Check Tactic #11: Save Drafts of Repetitive Emails Tactic #12: Write It Now, Send It Later Using Delay Delivery Tactic #13: Don't Reply All (Unless You Absolutely Have To) Tactic #14: Reply to Questions Inline Tactic #15: Reply Immediately to Time-Sensitive Emails Tactic #16: Read the Latest Email on a Thread Before Responding Tactic #17: Write the Perfect Out-of-Office (OOO) Auto Reply Tactic #18: Share the Rules of Email Ahead of Time Free Bonus As a free bonus for purchasing this book, you'll get a downloadable cheat sheet (a PDF file) that summarizes the content on one single page. You'll also get a PowerPoint presentation (a PPT file) that also summarizes the tactics in the book, but in more detail so you can share the deck with your team. Would you like to learn more? Download Don't Reply All now to get started right away. Scroll to the top of this page and click on the "buy button.


A Quick Guide to Writing Better Emails

A Quick Guide to Writing Better Emails
Author: Heather Wright
Publisher: Createspace Independent Publishing Platform
Total Pages: 0
Release: 2015-10-04
Genre: Business communication
ISBN: 9781517556525

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This book is your quick guide to writing better emails. Ten short chapters outline the strategies you need for writing emails that get the responses you want and mark you as a professional. People spend a lot of time on their computers or smartphones communicating for fun. Facebook, Twitter, and instant messaging have made us very fond of short forms, acronyms and multiple punctuation marks!!! But business writing is different. Writing for business has two purposes: 1.to make your company look good. 2.to make you look good. In ancient times, such as those when I first went to work in an office, managers had secretaries. Managers dictated letters and secretaries typed them up, corrected the grammar, and were responsible for accurate spelling and formatting. Those days are gone. There is no skilled buffer be-tween your thoughts and the words that go to your cli-ents, co-workers, and your boss. And the pace has changed, too. Letters could be proofread, retyped, and changed again, before they were finally put in the mailbox at the end of the day. The recipient knew that it could take a week before he or she got the answer to the original letter. Business today would collapse with that kind of time line. The expectation is that email gets answered within a matter of hours or even parts of hours. Quick response is expected. Your limited time is the reason that this book is short. You don't have the time to muddle through a large text. You need quick fixes fast. Read this book from the beginning or just read the chapters that apply to the questions you have now.