Facilitation Skills for Team Leaders. Leading Organized Teams to Greater Productivity
Author | : Charles L. Martin |
Publisher | : |
Total Pages | : 93 |
Release | : 1993 |
Genre | : |
ISBN | : 9781560521990 |
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This book is a practical hands-on guide about teamwork in business-not how to work in teams or how to delegate in teams but how to facilitate organised teams as they solve complex and challenging problems and as they develop innovative ways to enhance productivity. Many businesses find the transition to a team based organisation difficult. This book offers useful concepts and tools with exercises to check for understanding and to develop skills. Table of contents: * Part 1: Understanding facilitation (what is facilitation, what do facilitators do, how facilitation differs from training and presenting, the facilitator - managing structure, not content) * Part 2: Team involvement, decision making and dynamics (encouraging participation, rules for asking non-threatening questions, types of questions to ask, body language and facilitation, making decisions, six-step problem-solving process, getting group agreement, the importance of preparation, running an effective team meeting, team life cycles, handling different team members, what to do if the group gets stuck) * Part 3: Facilitation tools (essential tools) * Part 4: Crossword facilitation (memory test exercise, fast-food flowchart, crossword puzzle solution).