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Expanding the Conversation

Expanding the Conversation
Author: Jaime B. Hansen
Publisher: Xlibris Corporation
Total Pages: 174
Release: 2017-04-10
Genre: Business & Economics
ISBN: 1524578487

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By definition, a business cant be transformative if its just more of the same. Leaders must have the vision to see things differently and the wherewithal to capitalize on all available talent. Talking about gender characteristics in the business world is an important, yet explosive topic. Much of the discussion today has become very one-sided, and therefore falls on deaf ears. Expanding the Conversation takes things in a different direction. Gender-related characteristics are called out without apology. Only then can they be leveraged holistically as both strengths and complements. In order to create powerful, disruptive shifts across a global economy, we must start addressing this discussion head-on and learn to positively exploit genderdominated attributes for a competitive advantage. Its not an easy discussion and its certainly not always fair. But to get anywhere, it needs to be honest. Leaders both current and future need to engage with curiosity and lead with intent. For those ready. . . its time to expand the conversation.


The Elements of Blogging

The Elements of Blogging
Author: Mark Leccese
Publisher: CRC Press
Total Pages: 323
Release: 2015-07-16
Genre: Computers
ISBN: 1317694236

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Becoming a blogger takes practice, hard work, and, ultimately, a passion for the craft. Whether you plan to blog on politics or parenting, The Elements of Blogging is designed to give you the skills and strategies to get started, to sustain your work, and to seek out a robust audience. This book is loaded with practical advice on important topics such as determining a niche, finding the best stories, and blogging effectively and ethically. It features examples from both amateur and professional bloggers that show the techniques for building an argument, finding a voice, crafting a headline, and establishing a brand. Key features: Real-world applicability. This book includes thumbnail profiles of bloggers and their sites, which illuminate key skills you will need to become an effective blogger Interactivity. Each chapter features discussion points and exercises intended to get you to think about, reflect on, and apply the contents of each chapter Creativity. While this book dives into software and plug-ins for bloggers, its main goal is to cover how to write blogs on a myriad of topics: news, opinion pieces, travel, politics, art, and more. Visit the companion website: http://www.theelementsofblogging.com/


The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers

The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers
Author: Erik Peterson
Publisher: McGraw Hill Professional
Total Pages: 268
Release: 2020-02-11
Genre: Business & Economics
ISBN: 1260462765

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Proven customer engagement approaches for winning in the most important moments driving profitability and growth—customer retention and expansion Industry analysts report that up 70-80% of business growth comes from existing customers. So why are you still investing mainly in attracting new customers? And, leaving renewals and upsells to chance? Or, worse yet, using a one-size-fits-all approach to acquisition as you do for expansions? The Expansion Sale provides everything you need to seize the competitive edge in the customer-success space. Authors Erik Peterson and Tim Riesterer explain how the buying psychology of existing customers differs from that of new customers, and show how to adapt your commercial engagement strategies accordingly. They provide clear, easy-to-apply messaging frameworks for creating and delivering winning conversations in the four must-win commercial moments of customer success: ensuring renewals, communicating price increases, increasing upsells, and apologizing effectively for service failures.


From Equity Talk to Equity Walk

From Equity Talk to Equity Walk
Author: Tia Brown McNair
Publisher: John Wiley & Sons
Total Pages: 160
Release: 2020-01-22
Genre: Education
ISBN: 1119237912

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A practical guide for achieving equitable outcomes From Equity Talk to Equity Walk offers practical guidance on the design and application of campus change strategies for achieving equitable outcomes. Drawing from campus-based research projects sponsored by the Association of American Colleges and Universities and the Center for Urban Education at the University of Southern California, this invaluable resource provides real-world steps that reinforce primary elements for examining equity in student achievement, while challenging educators to specifically focus on racial equity as a critical lens for institutional and systemic change. Colleges and universities have placed greater emphasis on education equity in recent years. Acknowledging the changing realities and increasing demands placed on contemporary postsecondary education, this book meets educators where they are and offers an effective design framework for what it means to move beyond equity being a buzzword in higher education. Central concepts and key points are illustrated through campus examples. This indispensable guide presents academic administrators and staff with advice on building an equity-minded campus culture, aligning strategic priorities and institutional missions to advance equity, understanding equity-minded data analysis, developing campus strategies for making excellence inclusive, and moving from a first-generation equity educator to an equity-minded practitioner. From Equity Talk to Equity Walk: A Guide for Campus-Based Leadership and Practice is a vital wealth of information for college and university presidents and provosts, academic and student affairs professionals, faculty, and practitioners who seek to dismantle institutional barriers that stand in the way of achieving equity, specifically racial equity to achieve equitable outcomes in higher education.


The Conversation

The Conversation
Author: Robert Livingston
Publisher: Currency
Total Pages: 368
Release: 2021-02-02
Genre: Business & Economics
ISBN: 0593238575

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A FINANCIAL TIMES BEST BOOK OF THE YEAR • An essential tool for individuals, organizations, and communities of all sizes to jump-start dialogue on racism and bias and to transform well-intentioned statements on diversity into concrete actions—from a leading Harvard social psychologist. FINALIST FOR THE FINANCIAL TIMES AND MCKINSEY BUSINESS BOOK OF THE YEAR AWARD • LONGLISTED FOR THE PORCHLIGHT BUSINESS BOOK AWARD “Livingston has made the important and challenging task of addressing systemic racism within an organization approachable and achievable.”—Alex Timm, co-founder and CEO, Root Insurance Company How can I become part of the solution? In the wake of the social unrest of 2020 and growing calls for racial justice, many business leaders and ordinary citizens are asking that very question. This book provides a compass for all those seeking to begin the work of anti-racism. In The Conversation, Robert Livingston addresses three simple but profound questions: What is racism? Why should everyone be more concerned about it? What can we do to eradicate it? For some, the existence of systemic racism against Black people is hard to accept because it violates the notion that the world is fair and just. But the rigid racial hierarchy created by slavery did not collapse after it was abolished, nor did it end with the civil rights era. Whether it’s the composition of a company’s leadership team or the composition of one’s neighborhood, these racial divides and disparities continue to show up in every facet of society. For Livingston, the difference between a solvable problem and a solved problem is knowledge, investment, and determination. And the goal of making organizations more diverse, equitable, and inclusive is within our capability. Livingston’s lifework is showing people how to turn difficult conversations about race into productive instances of real change. For decades he has translated science into practice for numerous organizations, including Airbnb, Deloitte, Microsoft, Under Armour, L’Oreal, and JPMorgan Chase. In The Conversation, Livingston distills this knowledge and experience into an eye-opening immersion in the science of racism and bias. Drawing on examples from pop culture and his own life experience, Livingston, with clarity and wit, explores the root causes of racism, the factors that explain why some people care about it and others do not, and the most promising paths toward profound and sustainable progress, all while inviting readers to challenge their assumptions. Social change requires social exchange. Founded on principles of psychology, sociology, management, and behavioral economics, The Conversation is a road map for uprooting entrenched biases and sharing candid, fact-based perspectives on race that will lead to increased awareness, empathy, and action.


Fierce Conversations (Revised and Updated)

Fierce Conversations (Revised and Updated)
Author: Susan Scott
Publisher: Penguin
Total Pages: 324
Release: 2004-01-06
Genre: Self-Help
ISBN: 9780425193372

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Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager


Juice

Juice
Author: Brady G. Wilson
Publisher: BPS Books
Total Pages: 242
Release: 2012-06-06
Genre: Business & Economics
ISBN: 1926645871

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Conversations are the key to business success -- in fact, they are the operating system of companies big and small. Not just any conversations, but powerful ones in which we: Inspire others to share their reality with us Invite them into our reality Discover the Bigger Reality between us Release organizational energy Increase employee engagement


The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale

The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale
Author: Erik Peterson
Publisher: McGraw Hill Professional
Total Pages: 256
Release: 2015-06-05
Genre: Business & Economics
ISBN: 0071849726

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The three conversations B2B sale pros must have with customers to control every step of long lead buying cycle The Three Value Conversations provides the tools and methods you need to differentiate you and your solution from the competition, elevate value to the right decision maker, and maximize all sales opportunities across the entire long lead buying cycle. Based on extensive research, the authors’ program enables salespeople to articulate value in three essential conversations with the customer: the Differentiation Conversation (creating value), the Justification Conversation (elevating the value to the right level of decision maker), and the Maximization Conversation (capturing that value and maximizing the size of your opportunities).


Topics of Conversation

Topics of Conversation
Author: Miranda Popkey
Publisher: Serpent's Tail
Total Pages: 154
Release: 2020-02-27
Genre: Fiction
ISBN: 1782836411

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'If you're a fan of Sally Rooney's work, then you can't go wrong by picking up a copy of Topics Of Conversation ... She's a fresh voice, and one that it's certainly worth listening to.' Vogue 'Miranda Popkey's debut explores the paradox of longing to assert control and longing to lose it ... She depicts what it feels like to exist, actually live, at that intersection, which can so often bring about paralysis.' New Yorker What is the shape of a life? Is it the things that happen to us? Or is it the stories we tell about the things that happen to us? From the coast of the Adriatic to the salt spray of Santa Barbara, the narrator of Topics of Conversation maps out her life through two decades of bad relationships, motherhood, crisis and consolation. The novel unfurls through a series of conversations - in private with friends, late at night at parties with acquaintances, with strangers in hotel rooms, in moments of revelation, shame, cynicism, envy and intimacy. Sizzling with enigmatic desire, Miranda Popkey's debut novel is a seductive exploration of life as a woman in the modern world, of the stories we tell ourselves and of the things we reveal only to strangers.


Conversations with God for Teens

Conversations with God for Teens
Author: Neale Donald Walsch
Publisher: Hampton Roads Publishing
Total Pages: 250
Release: 2012-10-01
Genre: Body, Mind & Spirit
ISBN: 1612831168

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Suppose you could ask God any question and get an answer. What would it be? Young people all over the world have been asking those questions. So Neale Donald Walsch, author of the internationally bestselling Conversations with God series had another conversation. Conversations with God for Teens is a simple, clear, straight-to-the-point dialogue that answers teens questions about God, money, sex, love, and more. Conversations with God for Teens reads like a rap session at a church youth group, where teenagers discuss everything they ever wanted to know about life but were too afraid to ask God. Walsch acts as the verbal conduit, showing teenagers how easy it is to converse with the divine. When Claudia, age 16, from Perth, Australia, asks, "Why can't I just have sex with everybody? What's the big deal?", the answer God offers her is: "Nothing you do will ever be okay with everybody. 'Everybody' is a large word. The real question is can you have sex and have it be okay with you?" There's no doubt that the casual question-and-answer format will help make God feel welcoming and accessible to teens. Conversations with God for Teens is the perfect gift purchase for parents, grandparents, and anyone else who wants to provide accessible spiritual content for the teen(s) in their lives.