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Author | : Albert O. Hirschman |
Publisher | : Harvard University Press |
Total Pages | : 180 |
Release | : 1972-02-01 |
Genre | : Business & Economics |
ISBN | : 067425449X |
Download Exit, Voice, and Loyalty Book in PDF, ePub and Kindle
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”
Author | : Albert O. Hirschman |
Publisher | : Harvard University Press |
Total Pages | : 180 |
Release | : 1970 |
Genre | : Business & Economics |
ISBN | : 9780674276604 |
Download Exit, Voice, and Loyalty Book in PDF, ePub and Kindle
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”
Author | : Albert O. Hirschman |
Publisher | : |
Total Pages | : 0 |
Release | : 2018 |
Genre | : Organizational sociology |
ISBN | : |
Download Exit, Voice, and Loyalty Book in PDF, ePub and Kindle
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, "exit," is for the member to quit the organization or for the customer to switch to the competing product, and the other, "voice," is for members or customers to agitate and exert influence for change "from within." The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."
Author | : Jennet Kirkpatrick |
Publisher | : UNC Press Books |
Total Pages | : 177 |
Release | : 2017-10-03 |
Genre | : Political Science |
ISBN | : 1469635402 |
Download The Virtues of Exit Book in PDF, ePub and Kindle
Successful democracies rely on an active citizenry. They require citizens to participate by voting, serving on juries, and running for office. But what happens when those citizens purposefully opt out of politics? Exit—the act of leaving—is often thought of as purely instinctual, a part of the human "fight or flight" response, or, alternatively, motivated by an antiparticipatory, self-centered impulse. However, in this eye-opening book, Jennet Kirkpatrick argues that the concept of exit deserves closer scrutiny. She names and examines several examples of political withdrawal, from Thoreau decamping to Walden to slaves fleeing to the North before the Civil War. In doing so, Kirkpatrick not only explores what happens when people make the decision to remove themselves but also expands our understanding of exit as a political act, illustrating how political systems change in the aftermath of actual or threatened departure. Moreover, she reframes the decision to refuse to play along—whether as a fugitive slave, a dissident who is exiled but whose influence remains, or a government in exile—as one that shapes political discourse, historically and today.
Author | : Takashi Inoguchi |
Publisher | : Springer |
Total Pages | : 236 |
Release | : 2017-05-21 |
Genre | : Social Science |
ISBN | : 9811047243 |
Download Exit, Voice and Loyalty in Asia Book in PDF, ePub and Kindle
This book provides insightful observations and analyses of Asian citizens’ behaviour associated with requests to get a permit in conditions typically characterized by bureaucratic callousness. Using the AsiaBarometer Survey data on quality of life, it studies various types of behaviour using the multi-level regression models for 32 countries. In doing so, the book provides insights into how these societies cope with the state’s bureaucratism using Albert Hirschman’s concepts of Exit, Voice and Loyalty. Arguments are then juxtaposed with issues such as rampant corruption, government regulatory principles and measures, and calls by international organisations and non-governmental groups for business firms to be more strictly bound. Given the generally receding tide of democracy in Asian societies, this book will be of interest to academics, business, mass media and other professionals.
Author | : Keith Dowding |
Publisher | : Cambridge University Press |
Total Pages | : 207 |
Release | : 2012-04-12 |
Genre | : Business & Economics |
ISBN | : 1107022428 |
Download Exits, Voices and Social Investment Book in PDF, ePub and Kindle
Examines how people's investment or stake in their communities affects the provision of public services.
Author | : Steven J. Balla |
Publisher | : Oxford Handbooks |
Total Pages | : 673 |
Release | : 2015 |
Genre | : Political Science |
ISBN | : 0199646139 |
Download The Oxford Handbook of Classics in Public Policy and Administration Book in PDF, ePub and Kindle
This Handbook brings together a collection of leading international authors to reflect on the influence of central contributions, or classics, that have shaped the development of the field of public policy and administration. The Handbook reflects on a wide range of key contributions to the field, selected on the basis of their international and wider disciplinary impact. Focusing on classics that contributed significantly to the field over the second half of the 20th century, it offers insights into works that have explored aspects of the policy process, of particular features of bureaucracy, and of administrative and policy reforms. Each classic is discussed by a leading international scholars. They offer unique insights into the ways in which individual classics have been received in scholarly debates and disciplines, how classics have shaped evolving research agendas, and how the individual classics continue to shape contemporary scholarly debates. In doing so, this volume offers a novel approach towards considering the various central contributions to the field. The Handbook offers students of public policy and administration state-of-the-art insights into the enduring impact of key contributions to the field.
Author | : Jeremy Adelman |
Publisher | : Princeton University Press |
Total Pages | : 760 |
Release | : 2014-10-26 |
Genre | : Biography & Autobiography |
ISBN | : 0691163499 |
Download Worldly Philosopher Book in PDF, ePub and Kindle
The life and times of one of the most provocative thinkers of the twentieth century Worldly Philosopher chronicles the times and writings of Albert O. Hirschman, one of the twentieth century's most original and provocative thinkers. In this gripping biography, Jeremy Adelman tells the story of a man shaped by modern horrors and hopes, a worldly intellectual who fought for and wrote in defense of the values of tolerance and change. This is the first major account of Hirschman’s remarkable life, and a tale of the twentieth century as seen through the story of an astute and passionate observer. Adelman’s riveting narrative traces how Hirschman’s personal experiences shaped his unique intellectual perspective, and how his enduring legacy is one of hope, open-mindedness, and practical idealism.
Author | : Steven Pfaff |
Publisher | : Duke University Press |
Total Pages | : 351 |
Release | : 2006-07-10 |
Genre | : History |
ISBN | : 0822387921 |
Download Exit-Voice Dynamics and the Collapse of East Germany Book in PDF, ePub and Kindle
Winner of the Social Science History Association President’s Book Award East Germany was the first domino to fall when the Soviet bloc began to collapse in 1989. Its topple was so swift and unusual that it caught many area specialists and social scientists off guard; they failed to recognize the instability of the Communist regime, much less its fatal vulnerability to popular revolt. In this volume, Steven Pfaff identifies the central mechanisms that propelled the extraordinary and surprisingly bloodless revolution within the German Democratic Republic (GDR). By developing a theory of how exit-voice dynamics affect collective action, Pfaff illuminates the processes that spurred mass demonstrations in the GDR, led to a peaceful surrender of power by the hard-line Leninist elite, and hastened German reunification. While most social scientific explanations of collective action posit that the option for citizens to emigrate—or exit—suppresses the organized voice of collective public protest by providing a lower-cost alternative to resistance, Pfaff argues that a different dynamic unfolded in East Germany. The mass exit of many citizens provided a focal point for protesters, igniting the insurgent voice of the revolution. Pfaff mines state and party records, police reports, samizdat, Church documents, and dissident manifestoes for his in-depth analysis not only of the genesis of local protest but also of the broader patterns of exit and voice across the entire GDR. Throughout his inquiry, Pfaff compares the East German rebellion with events occurring during the same period in other communist states, particularly Czechoslovakia, China, Poland, and Hungary. He suggests that a trigger from outside the political system—such as exit—is necessary to initiate popular mobilization against regimes with tightly centralized power and coercive surveillance.
Author | : Albert O. Hirschman |
Publisher | : Princeton University Press |
Total Pages | : 404 |
Release | : 2015-04-27 |
Genre | : Social Science |
ISBN | : 069116567X |
Download The Essential Hirschman Book in PDF, ePub and Kindle
Some of the finest essays in the social sciences, written by one of the twentieth century's most influential and provocative thinkers The Essential Hirschman brings together some of the finest essays in the social sciences, written by one of the twentieth century's most influential and provocative thinkers. Albert O. Hirschman was a master essayist, one who possessed the rare ability to blend the precision of economics with the elegance of literary imagination. In an age in which our academic disciplines require ever-greater specialization and narrowness, it is rare to encounter an intellectual who can transform how we think about inequality by writing about traffic, or who can slip in a quote from Flaubert to reveal something surprising about taxes. The essays gathered here span an astonishing range of topics and perspectives, including industrialization in Latin America, imagining reform as more than repair, the relationship between imagination and leadership, routine thinking and the marketplace, and the ways our arguments affect democratic life. Throughout, we find humor, unforgettable metaphors, brilliant analysis, and elegance of style that give Hirschman such a singular voice. Featuring an introduction by Jeremy Adelman that places each of these essays in context as well as an insightful afterword by Emma Rothschild and Amartya Sen, The Essential Hirschman is the ideal introduction to Hirschman for a new generation of readers and a must-have collection for anyone seeking his most important writings in one book.