Examining an E-mentoring Program as an Approach to Improve Job Satisfaction
Author | : Eileen M. George |
Publisher | : |
Total Pages | : 0 |
Release | : 2010 |
Genre | : |
ISBN | : |
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"The purpose of this evidence based practice project was to examine the effects of structured teaching of the Quality-Caring Model (Duffy & Hoskins, 2003) to the nurses in a skilled nursing facility. The current health care environment has diminished the nurses' ability to care. According to Duffy (2009), patients are suffering today from not only their illnesses, but also from the lack of caring relationships with their health care provider which creates unnecessary stress, discomfort and dissatisfaction with their care. Without being understood as an integral part of the students' studies and the patients' care, health reform has given the science of caring little consideration in their downsizing, cost containment, hospital closing, and staff reduction. Duffy (2009) stressed that the foundation caring value of health professionals has been marginalized by modern health care with their emphasis on medical procedure, technology and costs. Through implementing the Quality-Caring Model, we have increased patient and nurse satisfaction as well as reduced medical facility's costs. To state the problem, some health care administrators and nurses are not aware of how important it is to improve patients' satisfaction through caring in the clinical setting. It is understood that licensed practical nurses (LPNs) and registered nurses (RNs) with associate degrees in science have little or no philosophy of caring due to the lack of content in their curriculum. Roach (1992) states, "while caring is not introduced to students when they first enter a professional program of studies, their experience is influenced by course requirements, methods of teaching, relationships and environment. Caring models are critical components in the development of the student's capacity to care (p. 107). The knowledge gap can filled by educating nurses and administrators about caring through teaching the evidenced based Quality-Caring Model. The Quality-Caring Model was originally developed to guide practice and research (Duffy & Hoskins, 2003). The Model describes caring relationships as the primary focus of professional nursing. It was designed as a middle range theory to support the understanding of the connections between quality health and caring. " -- Overview