Encyclopedia Of Portal Technologies And Applications M Z PDF Download

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Encyclopedia of Portal Technologies and Applications: M-Z

Encyclopedia of Portal Technologies and Applications: M-Z
Author:
Publisher:
Total Pages:
Release: 2007
Genre: Computer network resources
ISBN:

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"This book offers complete coverage of the nature, characteristics, advantages, limitations, design, and evolution of Web portals. Other topics include semantic portals, philosophical portal issues, and personal portals. This authoritative encyclopedia encompasses the economics of setting up and using personal portals, knowledge management, strategic planning, user acceptance, security and the law"--Provided by publisher.


Encyclopedia of Portal Technologies and Applications

Encyclopedia of Portal Technologies and Applications
Author: Arthur Tatnall
Publisher:
Total Pages: 0
Release: 2007
Genre: Computer network resources
ISBN: 9781591409892

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Tatnall offers coverage of the nature, characteristics, advantages, limitations, design, and evolution of Web portals. This authoritative encyclopaedia encompasses the economics of setting up and using personal portals, knowledge management, strategic planning, user acceptance, security and the law.


Mobile Computing: Concepts, Methodologies, Tools, and Applications

Mobile Computing: Concepts, Methodologies, Tools, and Applications
Author: Taniar, David
Publisher: IGI Global
Total Pages: 3721
Release: 2008-11-30
Genre: Computers
ISBN: 9781605660547

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"This multiple-volume publication advances the emergent field of mobile computing offering research on approaches, observations and models pertaining to mobile devices and wireless communications from over 400 leading researchers"--Provided by publisher.


Encyclopedia of Virtual Communities and Technologies

Encyclopedia of Virtual Communities and Technologies
Author: Dasgupta, Subhasish
Publisher: IGI Global
Total Pages: 620
Release: 2005-10-31
Genre: Computers
ISBN: 1591407974

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"This encyclopedia of virtual communities and technologies provides a much needed integrated overview of all the critical concepts, technologies and issues in the area of virtual communities"--Provided by publisher.


The World Book Encyclopedia

The World Book Encyclopedia
Author:
Publisher:
Total Pages: 554
Release: 2002
Genre: Encyclopedias and dictionaries
ISBN:

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An encyclopedia designed especially to meet the needs of elementary, junior high, and senior high school students.


Artificial Intelligence for Customer Relationship Management

Artificial Intelligence for Customer Relationship Management
Author: Boris Galitsky
Publisher: Springer Nature
Total Pages: 474
Release: 2020-12-23
Genre: Computers
ISBN: 303061641X

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The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.


Encyclopedia of Information Science and Technology, Fourth Edition

Encyclopedia of Information Science and Technology, Fourth Edition
Author: Khosrow-Pour, D.B.A., Mehdi
Publisher: IGI Global
Total Pages: 8356
Release: 2017-06-20
Genre: Computers
ISBN: 1522522565

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In recent years, our world has experienced a profound shift and progression in available computing and knowledge sharing innovations. These emerging advancements have developed at a rapid pace, disseminating into and affecting numerous aspects of contemporary society. This has created a pivotal need for an innovative compendium encompassing the latest trends, concepts, and issues surrounding this relevant discipline area. During the past 15 years, the Encyclopedia of Information Science and Technology has become recognized as one of the landmark sources of the latest knowledge and discoveries in this discipline. The Encyclopedia of Information Science and Technology, Fourth Edition is a 10-volume set which includes 705 original and previously unpublished research articles covering a full range of perspectives, applications, and techniques contributed by thousands of experts and researchers from around the globe. This authoritative encyclopedia is an all-encompassing, well-established reference source that is ideally designed to disseminate the most forward-thinking and diverse research findings. With critical perspectives on the impact of information science management and new technologies in modern settings, including but not limited to computer science, education, healthcare, government, engineering, business, and natural and physical sciences, it is a pivotal and relevant source of knowledge that will benefit every professional within the field of information science and technology and is an invaluable addition to every academic and corporate library.


Encyclopedia of E-Business Development and Management in the Global Economy

Encyclopedia of E-Business Development and Management in the Global Economy
Author: Lee, In
Publisher: IGI Global
Total Pages: 1458
Release: 2010-02-28
Genre: Technology & Engineering
ISBN: 1615206124

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"This research book is a repository for academicians, researchers, and industry practitioners to share and exchange their research ideas, theories, and practical experiences, discuss challenges and opportunities, and present tools and techniques in all aspects of e-business development and management in the digital economy"--Provided by publisher.