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Strategic Marketing Management and Tactics in the Service Industry

Strategic Marketing Management and Tactics in the Service Industry
Author: Sood, Tulika
Publisher: IGI Global
Total Pages: 415
Release: 2017-03-20
Genre: Business & Economics
ISBN: 1522524762

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Customer satisfaction is a critical factor to the potential success or failure of a business. By implementing the latest marketing strategies, organizations can better withstand the competitive market. Strategic Marketing Management and Tactics in the Service Industry is an essential reference publication that features the latest scholarly research on service strategies for competitive advantage across industries. Covering a broad range of topics and perspectives such as customer satisfaction, healthcare service, and microfinance, this book is ideally designed for students, academics, practitioners, and professionals seeking current research on best practices to build rapport with customers.


Services Marketing: Text And Cases

Services Marketing: Text And Cases
Author: Verma
Publisher: Pearson Education India
Total Pages: 488
Release: 2007-09
Genre: Service industries
ISBN: 9788177586732

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New Perspectives on Critical Marketing and Consumer Society

New Perspectives on Critical Marketing and Consumer Society
Author: Elaine L Ritch
Publisher: Emerald Group Publishing
Total Pages: 201
Release: 2021-03-01
Genre: Business & Economics
ISBN: 1839095563

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Digital communication has altered the flow of global information,evolved consumer values and changed consumption practices worldwide.New Perspectives on Critical Marketing and Consumer Society provides an illuminating, challenging and thought-provoking guide for all upper-level students of marketing,branding and consumer behaviour.


Services Marketing and Management

Services Marketing and Management
Author: Audrey Gilmore
Publisher: SAGE
Total Pages: 226
Release: 2003-06-02
Genre: Business & Economics
ISBN: 9780761941583

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This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities and museums.


Marketing Et Services

Marketing Et Services
Author: Jean-Claude Dufour
Publisher: Presses Université Laval
Total Pages: 604
Release: 1997
Genre: Business & Economics
ISBN: 9782763775234

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Serving Customers

Serving Customers
Author: Rebekah Russell-Bennett
Publisher:
Total Pages: 0
Release: 2013
Genre: Business & Economics
ISBN: 9780734610997

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A look at emerging global trends in services marketing


Emerging Perspectives on the Mobile Content Evolution

Emerging Perspectives on the Mobile Content Evolution
Author: Aguado, Juan Miguel
Publisher: IGI Global
Total Pages: 467
Release: 2015-09-21
Genre: Technology & Engineering
ISBN: 1466688394

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In less than a decade, mobile technology has revolutionized our cultures, societies, and economies by impacting both personal and professional aspects of human life. Mobile technology has therefore become the fastest diffusing technology in history, expanding and transforming existent possibilities by making technology accessible and ubiquitous. Emerging Perspectives on the Mobile Content Evolution seeks a better understanding of the centrality of mobile content in the recent and coming evolution of both the ICT ecosystem and the media industry. This publication appeals to a broad audience within the interdisciplinary field of media studies, covering topic areas such as journalism, marketing and advertising, broadcasting, information management, media management, media economics, media- and technology-related public policies, media sociology, audience/consumption studies, and arts. This publication presents a multi-disciplinary discussion through a collection of academic chapters covering topics such as mobile communications and entrepreneurship, reflection on wearables and innovation, personal and mobile healthcare, mobile journalism and innovation, and behavioral targeting in the mobile ecosystem.


Innovations in Services Marketing and Management: Strategies for Emerging Economies

Innovations in Services Marketing and Management: Strategies for Emerging Economies
Author: Goyal, Anita
Publisher: IGI Global
Total Pages: 410
Release: 2013-10-31
Genre: Business & Economics
ISBN: 1466646721

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Modern corporations face a variety of challenges and opportunities in the field of sustainable development. Properly managing assets and maintaining effective relationships with customers are crucial considerations in successful businesses. Innovations in Services Marketing and Management: Strategies for Emerging Economies presents insights into marketing strategies and tactical perspectives in both large and small enterprises. The chapters in this book explore case studies, contemporary research, and theoretical frameworks in effective business management, providing students, academicians, researchers, and managers with the resources and insight necessary to identify key trends in emerging economies and build the next generation of innovative services.