Effective Difficult Conversations PDF Download
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| Author | : Douglas Stone |
| Publisher | : Penguin |
| Total Pages | : 401 |
| Release | : 2023-08-22 |
| Genre | : Psychology |
| ISBN | : 0593511697 |
Download Difficult Conversations Book in PDF, ePub and Kindle
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
| Author | : Catherine B. Soehner |
| Publisher | : American Library Association |
| Total Pages | : 154 |
| Release | : 2016-11-11 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 0838915272 |
Download Effective Difficult Conversations Book in PDF, ePub and Kindle
Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
| Author | : Douglas Stone |
| Publisher | : Penguin |
| Total Pages | : 351 |
| Release | : 2010-11-02 |
| Genre | : Psychology |
| ISBN | : 1101496762 |
Download Difficult Conversations Book in PDF, ePub and Kindle
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
| Author | : Joseph Grenny |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 332 |
| Release | : 2021-10-26 |
| Genre | : Business & Economics |
| ISBN | : 1260474194 |
Download Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Book in PDF, ePub and Kindle
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
| Author | : Kim Malone Scott |
| Publisher | : Macmillan |
| Total Pages | : 375 |
| Release | : 2017-03-28 |
| Genre | : Business & Economics |
| ISBN | : 1760553026 |
Download Radical Candor Book in PDF, ePub and Kindle
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
| Author | : Henry Cloud |
| Publisher | : Zondervan |
| Total Pages | : 321 |
| Release | : 2015-08-04 |
| Genre | : Self-Help |
| ISBN | : 0310343801 |
Download How to Have That Difficult Conversation Book in PDF, ePub and Kindle
Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others. Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: Show how healthy confrontation can improve relationships Present the essentials of a good boundary-setting conversation Provide tips on preparing for the conversation Show how to tell people what you want, stop bad behavior, and deal with counterattack Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! This book is a practical handbook on positive confrontation that will help you finally have that difficult conversation you've been avoiding. Includes a discussion guide.
| Author | : Susan Scott |
| Publisher | : Penguin |
| Total Pages | : 324 |
| Release | : 2004-01-06 |
| Genre | : Self-Help |
| ISBN | : 9780425193372 |
Download Fierce Conversations (Revised and Updated) Book in PDF, ePub and Kindle
Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
| Author | : QuickRead |
| Publisher | : QuickRead.com |
| Total Pages | : 18 |
| Release | : |
| Genre | : Study Aids |
| ISBN | : |
Download Summary of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen Book in PDF, ePub and Kindle
Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. DISCLAIMER: This book summary is meant as a preview and not a replacement for the original work. If you like this summary please consider purchasing the original book to get the full experience as the original author intended it to be. If you are the original author of any book on QuickRead and want us to remove it, please contact us at [email protected].
| Author | : Sonia Gill |
| Publisher | : John Catt Educational |
| Total Pages | : 178 |
| Release | : 2019-09-03 |
| Genre | : Education |
| ISBN | : 9781911382522 |
Download Successful Difficult Conversations in School Book in PDF, ePub and Kindle
Holding difficult conversations well is the key to successful leadership in schools - this book is for both experienced and new leaders.
| Author | : Kerry Patterson |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 287 |
| Release | : 2011-09-16 |
| Genre | : Business & Economics |
| ISBN | : 0071772200 |
Download Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Book in PDF, ePub and Kindle
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
