Education And Training For Total Quality Management In The Federal Government PDF Download
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Author | : Frank L. Lewis |
Publisher | : U.S. Government Printing Office |
Total Pages | : 52 |
Release | : 1992 |
Genre | : Business & Economics |
ISBN | : |
Download Education and Training for Total Quality Management in the Federal Government Book in PDF, ePub and Kindle
This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)
Author | : Frank L. Lewis |
Publisher | : U.S. Government Printing Office |
Total Pages | : 52 |
Release | : 1992 |
Genre | : Business & Economics |
ISBN | : |
Download Education and Training for Total Quality Management in the Federal Government Book in PDF, ePub and Kindle
This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)
Author | : Frank L. Lewis |
Publisher | : |
Total Pages | : 42 |
Release | : 1992 |
Genre | : Public administration |
ISBN | : |
Download Education and Training for Total Quality Management in the Federal Government Book in PDF, ePub and Kindle
Author | : Erdener Kaynak |
Publisher | : Routledge |
Total Pages | : 128 |
Release | : 2013-10-18 |
Genre | : Business & Economics |
ISBN | : 1317952448 |
Download Implementation of Total Quality Management Book in PDF, ePub and Kindle
Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.
Author | : |
Publisher | : |
Total Pages | : 14 |
Release | : 1989 |
Genre | : Government executives |
ISBN | : |
Download Total Quality Management Book in PDF, ePub and Kindle
Author | : Charles Steinecke |
Publisher | : Office of Personnel Managementfederal Quality Institute |
Total Pages | : 76 |
Release | : 1993 |
Genre | : Political Science |
ISBN | : |
Download Employee Involvement and Quality Management in the Federal Government Book in PDF, ePub and Kindle
"Principal author ... was Charles Steinecke III"--P. [3] of cover.
Author | : Colin Morgan |
Publisher | : McGraw-Hill International |
Total Pages | : 232 |
Release | : 1994 |
Genre | : Business & Economics |
ISBN | : |
Download Total Quality Management in the Public Sector Book in PDF, ePub and Kindle
For public-sector managers, explains how to apply the concepts and tools of total quality management to providing government, health, and education. Outlines the fundamentals and demonstrates how they can be customized for the public sector and non-profit organizations by citing case studies from North America and Europe. Distributed by Taylor and Francis. Annotation copyright by Book News, Inc., Portland, OR
Author | : |
Publisher | : |
Total Pages | : 60 |
Release | : 1993 |
Genre | : Quality assurance |
ISBN | : |
Download Total Quality Management (TQM) Book in PDF, ePub and Kindle
Author | : |
Publisher | : |
Total Pages | : 68 |
Release | : 1991 |
Genre | : Personnel management |
ISBN | : |
Download How to Get Started Implementing Total Quality Management Book in PDF, ePub and Kindle
Author | : David Osborne |
Publisher | : Basic Books |
Total Pages | : 386 |
Release | : 2009-04-29 |
Genre | : Business & Economics |
ISBN | : 0786736976 |
Download The Price of Government Book in PDF, ePub and Kindle
Government is broke. The 2004 federal deficit is the highest in U.S. history. The states have suffered three years of record shortfalls. Cities, counties, and school districts are laying off policemen and teachers, closing schools, and cutting services. But the fiscal pain won't go away, and the bankrupt ideologies of left and right offer little guidance.The Price of Government presents a radically different approach to budgeting -- one that focuses on buying results for citizens rather than cutting or adding to last year's spending programs. It advocates consolidation, competition, customer choice, and a relentless focus on results to save millions while improving public services.