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Author | : Suzanne C. De Janasz |
Publisher | : Irwin/McGraw-Hill |
Total Pages | : 416 |
Release | : 2006 |
Genre | : Business & Economics |
ISBN | : |
Download Interpersonal Skills in Organizations Book in PDF, ePub and Kindle
Takes a fresh, thoughtful look at the key skills necessary for personnel and managerial success in organisations today. Contents: Unit 1: Intrapersonal effectiveness: understanding yourself 1. Journey into self-awareness 2. Self-disclosure and trust 3. Establishing goals by identifying values and ethics 4. Self-management Unit 2: Interpersonal effectiveness: understanding and working with others 5. Understanding and working with diverse others 6. The importance and skill of listening 7. Conveying verbal messages 8. Persuading individuals and audiences Unit 3: Understanding and working in teams 9. Negotiation 10. Building teams and work groups 11. Managing conflict 12. Achieving business results through effective meetings 13. Facilitating team success 14. Making decisions and solving problems creatively Unit 4: Leading individuals and groups 15. Power and politicking 16. Networking and mentoring 17. Coaching and providing feedback for improved performance 18. Leading and empowering self and others 19. Project management.
Author | : Suzanne de Janasz |
Publisher | : McGraw-Hill/Irwin |
Total Pages | : 468 |
Release | : 2008-02-04 |
Genre | : Business & Economics |
ISBN | : |
Download Interpersonal Skills in Organizations Book in PDF, ePub and Kindle
Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personnel and managerial success in organizations today. Chock-full of exercises, cases and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor’s preference and student-audience need. The emphasis in this edition focused on making the text more current along with making the text pedagogically effective for students and instructors.
Author | : Perry MCINTOSH |
Publisher | : AMACOM Div American Mgmt Assn |
Total Pages | : 226 |
Release | : 2008-07-10 |
Genre | : Business & Economics |
ISBN | : 0761215115 |
Download Interpersonal Communication Skills in the Workplace Book in PDF, ePub and Kindle
Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Author | : SUZANNE. DE JANASZ |
Publisher | : |
Total Pages | : |
Release | : 2014 |
Genre | : |
ISBN | : 9780077718633 |
Download INTERPERSONAL SKILLS IN ORGANIZATIONS Book in PDF, ePub and Kindle
Author | : Suzanne de Janasz |
Publisher | : McGraw-Hill Education Australia |
Total Pages | : 567 |
Release | : 2014-03-24 |
Genre | : Business & Economics |
ISBN | : 1743078935 |
Download EBOOK Interpersonal Skills in Organisations Book in PDF, ePub and Kindle
Interpersonal Skills in Organisations is a student-focussed text which explores intrapersonal, interpersonal and team skills through Australian, New Zealand and Asian examples. Understanding Yourself Whether preparing to enter a new job or needing to develop team skills, Interpersonal Skills in Organisations offers students exercises and activities that emphasise business/manager situations and work groups, while incorporating theory with practical examples. Understanding Others Interpersonal Skills in Organisations takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in today's workplace. This book is filled with a variety of exercises, cases and group activities, which employ and experiential approach suitable to students at all levels. Understanding Teams Chapters on Coaching and Providing Feedback for Improved Performance; and Making Decisions and Solving Problems creatively, help students put concepts into a real-world perspective. Understanding Leading The important skills of individual and team empowerment are explored in Chapter 18 on leadership and self-leadership. Students are guided through the process of effective delegation, giving an insight into the skills needed to lead a modern busines succbusinessy.
Author | : John Hayes |
Publisher | : Routledge |
Total Pages | : 322 |
Release | : 2002-09-11 |
Genre | : Psychology |
ISBN | : 1134587333 |
Download Interpersonal Skills at Work Book in PDF, ePub and Kindle
In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful. Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively. This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.
Author | : Suzanne de Janasz |
Publisher | : |
Total Pages | : 499 |
Release | : |
Genre | : Communication in organizations |
ISBN | : |
Download Interpersonal Skills in Organisations Book in PDF, ePub and Kindle
Author | : Suzanne de Janasz |
Publisher | : McGraw-Hill Education |
Total Pages | : 512 |
Release | : 2021-01-27 |
Genre | : Business & Economics |
ISBN | : 9781264072842 |
Download Loose Leaf for Interpersonal Skills in Organizations Book in PDF, ePub and Kindle
Interpersonal Skills in Organizations by De Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors' preferences and students' needs. The emphasis in this 7th edition focuses on making the text more current, informative, practical, immediately accessible, and applicable.
Author | : Michael Fielding |
Publisher | : Juta and Company Ltd |
Total Pages | : 628 |
Release | : 2006 |
Genre | : Business & Economics |
ISBN | : 9780702166501 |
Download Effective Communication in Organisations Book in PDF, ePub and Kindle
With a focus on outcomes-based education, this business communication manual caters to the needs of students of business communication at universities, technikons, and private colleges with updated information on writing e-mail messages and using the Internet. Adopting the premise that poor communication can cost an organization business and competitive status in the marketplace, this text focuses on refining and clarifying the products of communication within the company and with the public. Particular focus is paid to interpersonal conversation in small groups, formal meetings, and interviews; written clarity in internal business plans, e-mails, and memos; accessible materials for mass communication and public relations; and rules of basic grammar and punctuation. Examples of all mentioned tools are provided along with the theory and practice of their use.
Author | : Maureen Guirdham |
Publisher | : Financial Times/Prentice Hall |
Total Pages | : 632 |
Release | : 1995 |
Genre | : Business & Economics |
ISBN | : |
Download Interpersonal Skills at Work Book in PDF, ePub and Kindle
Providing systematic coverage of all aspects of dealing with people face to face, this text demonstrates how basic skills can be applied to work activities and situations. It provides extensive coverage of relevant theory and research, and presents exercises to cover a variety of scenarios including problem solving and role-play. This edition addresses changes in organizational life such as self-management development and internationalization. Other topics relating to interpersonal skills such as prejudice, discrimination, harassment and cultural variations, are addressed.