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E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement

E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement
Author: Manuel Pedro Rodríguez Bolívar
Publisher: Springer
Total Pages: 218
Release: 2018-08-01
Genre: Political Science
ISBN: 3319894749

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This book analyzes e-participation in smart cities. In recent decades, information and communication technologies (ICT) have played a key role in the democratic political and governance process by allowing easier interaction between governments and citizens, and the increased ability of citizens to participate in the production chain of public services. E-participation plays and important role in the development of smart cities and smart communities , but it has not yet been extensively studied. This book fills that gap by combining empirical and theoretical research to analyze actual practices of citizen involvement in smart cities and build a solid framework for successful e-participation in smart cities. The book is divided into three parts. Part I discusses smart technologies and their role in improving e-participation in smart cities. Part II deals with models of e-participation in smart cities and the organization issues affecting the implementation of e-participation; these chapters analyze the efficiency of governance models in relation to the establishment of smart cities. Part III proposes incentives to motivate increased participation by governments and cititzenry within the smart cities context. Written by an international panel of experts and practitioners, this book will be a convenient source of information on e-participation in smart cities and will be valuable to academics, researchers, policy-makers, public managers, citizens, international organizations and anyone who has a stake in enhancing citizen engagement in smart cities.


The Right to the Smart City

The Right to the Smart City
Author: Paolo Cardullo
Publisher: Emerald Group Publishing
Total Pages: 232
Release: 2019-06-07
Genre: Political Science
ISBN: 1787691411

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Globally, Smart Cities initiatives are pursued which reproduce the interests of capital and neoliberal government, rather than wider public good. This book explores smart urbanism and 'the right to the city', examining citizenship, social justice, commoning, civic participation, and co-creation to imagine a different kind of Smart City.


Citizen Relationship Management

Citizen Relationship Management
Author: Alexander Schellong
Publisher: Peter Lang
Total Pages: 268
Release: 2008
Genre: Customer relations
ISBN: 9783631578445

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This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.


Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity

Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity
Author: Silva, Carlos Nunes
Publisher: IGI Global
Total Pages: 392
Release: 2013-06-30
Genre: Political Science
ISBN: 1466641703

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The relationship between citizens and city governments is gradually transforming due to the utilization of advanced information and communication technologies in order to inform, consult, and engage citizens. Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity explores the nature of the new challenges confronting citizens and local governments in the field of urban governance. This comprehensive reference source explores the role that Web 2.0 technologies play in promoting citizen participation and empowerment in the city government and is intended for scholars, researchers, students, and practitioners in the field of urban studies, urban planning, political science, public administration, and more.


Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities

Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities
Author: Rodríguez Bolívar, Manuel Pedro
Publisher: IGI Global
Total Pages: 258
Release: 2020-06-25
Genre: Political Science
ISBN: 1799815285

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The development of social technologies has brought about a new era of political planning and government interactions. In addition to reducing costs in city resource management, ICT and social media can be used in emergency situations as a mechanism for citizen engagement, to facilitate public administration communication, etc. In spite of all these advantages, the application of technologies by governments and the public sector has also fostered debate in terms of cyber security due to the vulnerabilities and risks that can befall different stakeholders. It is necessary to review the most recent research about the implementation of ICTs in the public sector with the aim of understanding both the strengths and the vulnerabilities that the management models can entail. Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities is a collection of innovative research on the methods and applications of ICT implementation in the public sector that seeks to allow readers to understand how ICTs have forced public administrations to undertake reforms to both their workflow and their means of interacting with citizens. While highlighting topics including e-government, emergency communications, and urban planning, this book is ideally designed for government officials, public administrators, public managers, policy holders, policymakers, public consultants, professionals, academicians, students, and researchers seeking current research on the digital communication channels between elected officials and the citizens they represent.


Smart Cities and Smart Governance

Smart Cities and Smart Governance
Author: Elsa Estevez
Publisher: Springer Nature
Total Pages: 408
Release: 2021-03-16
Genre: Law
ISBN: 3030610330

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This edited volume discusses smart cities and smart governance within the framework of the 22nd century sustainable city. Written by members of the Smart Cities Smart Government Research Practice Consortium (SCSGRPC), an international multidisciplinary consortium of researchers and practitioners devoted to studying smart governance, this book provides a foundation for global efforts to envision and prepare for the next generation city by advancing understanding of the nature of and need for novel policies, new administrative practices, and enabling technologies required to advance urban governance, governments, and infrastructure. The chapters focus on practical models and approaches, theoretical frameworks, policy models, emerging issues, questions and research problems, as well as including case studies from different parts of the world. A valuable addition to the body of knowledge on smartness in urban government, this book will be of use to researchers in the fields of public administration, political science, information science, and information systems, as well as policy makers and government officials working on implementing smart technology in their cities.


E-Governance for Smart Cities

E-Governance for Smart Cities
Author: T. M. Vinod Kumar
Publisher: Springer
Total Pages: 403
Release: 2014-11-26
Genre: Political Science
ISBN: 9812872876

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This book highlights the electronic governance in a smart city through case studies of cities located in many countries. “E-Government” refers to the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. The resulting benefits are less corruption, increased transparency, greater convenience, revenue growth, and/or cost reductions. The book is divided into three parts. • E-Governance State of the Art Studies of many cities • E-Governance Domains Studies • E-Governance Tools and Issues


Smart City Implementation

Smart City Implementation
Author: Renata Paola Dameri
Publisher: Springer
Total Pages: 154
Release: 2016-09-15
Genre: Business & Economics
ISBN: 3319457667

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In a series of essays, this book describes and analyzes the concept and theory of the recent smart city phenomenon from a global perspective, with a focus on its implementation around the world. After defining the concept it then elaborates on the role of Information and Communication Technology (ICT) as an enabler for smart cities, and the role of ICT in the interplay with smart mobility. A separate chapter develops the concept of an urban smart dashboard for stakeholders to measure performance as well as the economic and public value. It offers examples of smart cities around the globe, and two detailed case studies on Genoa and Amsterdam exemplify the book’s theoretical and empirical findings, helping readers understand and evaluate the effectiveness and capability of new smart city programs.


Smart Cities: Issues and Challenges

Smart Cities: Issues and Challenges
Author: Anna Visvizi
Publisher: Elsevier
Total Pages: 372
Release: 2019-06-18
Genre: Political Science
ISBN: 0128166487

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Smart Cities: Issues and Challenges: Mapping Political, Social and Economic Risks and Threats serves as a primer on smart cities, providing readers with no prior knowledge on smart cities with an understanding of the current smart cities debates. Gathering cutting-edge research and insights from academics, practitioners and policymakers around the globe, it identifies and discusses the nascent threats and challenges contemporary urban areas face, highlighting the drivers and ways of navigating these issues in an effective manner. Uniquely providing a blend of conceptual academic analysis with empirical insights, the book produces policy recommendations that boost urban sustainability and resilience. Combines conceptual academic approaches with empirically-driven insights and best practices Offers new approaches and arguments from inter and multi-disciplinary perspectives Provides foundational knowledge and comparative insight from global case-studies that enable critical reflection and operationalization Generates policy recommendations that pave the way to debate and case-based planning


Smarter as the New Urban Agenda

Smarter as the New Urban Agenda
Author: J. Ramon Gil-Garcia
Publisher: Springer
Total Pages: 392
Release: 2015-09-07
Genre: Law
ISBN: 331917620X

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​This book will provide one of the first comprehensive approaches to the study of smart city governments with theories and concepts for understanding and researching 21st century city governments innovative methodologies for the analysis and evaluation of smart city initiatives. The term “smart city” is now generally used to represent efforts that in different ways describe a comprehensive vision of a city for the present and future. A smarter city infuses information into its physical infrastructure to improve conveniences, facilitate mobility, add efficiencies, conserve energy, improve the quality of air and water, identify problems and fix them quickly, recover rapidly from disasters, collect data to make better decisions, deploy resources effectively and share data to enable collaboration across entities and domains. These and other similar efforts are expected to make cities more intelligent in terms of efficiency, effectiveness, productivity, transparency, and sustainability, among other important aspects. Given this changing social, institutional and technology environment, it seems feasible and likeable to attain smarter cities and by extension, smarter governments: virtually integrated, networked, interconnected, responsive, and efficient. This book will help build the bridge between sound research and practice expertise in the area of smarter cities and will be of interest to researchers and students in the e-government, public administration, political science, communication, information science, administrative sciences and management, sociology, computer science, and information technology. As well as government officials and public managers who will find practical recommendations based on rigorous studies that will contain insights and guidance for the development, management, and evaluation of complex smart cities and smart government initiatives.​