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Doing Human Service Ethnography

Doing Human Service Ethnography
Author: Jacobsson, Katarina
Publisher: Policy Press
Total Pages: 242
Release: 2021-07-22
Genre: Social Science
ISBN: 1447355806

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EPDF and EPUB available Open Access under CC-BY-NC-ND licence. Human service work is performed in many places – hospitals, shelters, households, prisons, schools, clinics – and is characterised by a complex mixture of organising principles, relations and rules. Using ethnographic methods, researchers can investigate these site-specific complexities, providing multi-dimensional and compelling analyses. Bringing together both theoretical and practical material, this book shows researchers how ethnography can be carried out within human service settings. It provides an invaluable guide on how to apply ethnographic creativeness and offers a more humanistic and context-sensitive approach in the field of health and social care to generating valid knowledge about today’s service work.


Doing Human Service Ethnography

Doing Human Service Ethnography
Author: Katarina Jacobsson
Publisher: Policy Press
Total Pages: 224
Release: 2021-08
Genre: Social Science
ISBN: 9781447355786

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This book shows researchers how ethnography can be carried out within human service settings, providing an invaluable guide on how to apply ethnographic creativeness and offering a more humanistic and context-sensitive approach to generating valid knowledge about today's service work.


Doing Design Ethnography

Doing Design Ethnography
Author: Andrew Crabtree
Publisher: Springer Science & Business Media
Total Pages: 207
Release: 2012-03-14
Genre: Computers
ISBN: 1447127250

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Ethnography is now a fundamental feature of design practice, taught in universities worldwide and practiced widely in commerce. Despite its rise to prominence a great many competing perspectives exist and there are few practical texts to support the development of competence. Doing Design Ethnography elaborates the ethnomethodological perspective on ethnography, a distinctive approach that provides canonical 'studies of work' in and for design. It provides an extensive treatment of the approach, with a particular slant on providing a pedagogical text that will support the development of competence for students, career researchers and design practitioners. It is organised around a complementary series of self-contained chapters, each of which address key features of doing the job of ethnography for purposes of system design. The book will be of broad appeal to students and practitioners in HCI, CSCW and software engineering, providing valuable insights as to how to conduct ethnography and relate it to design.


Mapping Social Relations

Mapping Social Relations
Author: Marie Louise Campbell
Publisher: Rowman Altamira
Total Pages: 148
Release: 2004
Genre: Education
ISBN: 9780759107526

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This is a book about a distinctive methodological approach inspired by one of Canada's most respected scholars, Dorothy Smith. Institutional ethnography aims to answer questions about how everyday life is organized. What is conventionally understood as "the relationship of micro to macro processes" is, in institutional ethnography, conceptualized and explored in terms of ruling relations.The authors suggest that institutional ethnographers must adopt a particular research stance, one that recognizes that people's own knowledge and ways of knowing are crucial elements of social action and thus of social analysis. Specific attention to text analysis is integral to the approach as is a sensitive to gender relations. Institutional ethnography is remarkably well suited to the human service curriculum and the training of professionals and activists. Its strategy for learning how to understand problems existing in everyday life appeals to many researchers who are looking for guidance on how to take practical action. At the same time, the highly elaborated theoretical foundation of institutional ethnography is difficult to deal with in the brief time most students are in the classroom. The authors successfully tackle the issue of teaching and applying institutional ethnography. Campbell and Gregor have been testing out instructional methods and materials for many years. MAPPING SOCIAL RELATIONS is the product of that effort.


Doing Ethnographies

Doing Ethnographies
Author: Mike Crang
Publisher: SAGE
Total Pages: 258
Release: 2007-03-12
Genre: Social Science
ISBN: 1848607474

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Doing Ethnographies is an introductory and applied guide to ethnographic methods. It focuses on those methods - participant observation, interviewing, focus groups, and video/photographic work - that allow us to understand the lived, everyday world. Informed by the authors′ fieldwork experience, the book covers the relation between theory, practice and writing, and demonstrates how methods work in the field, so preparing the first-time ethnographer for the loss of control and direction often experienced.


User Experience in Libraries

User Experience in Libraries
Author: Andy Priestner
Publisher: Routledge
Total Pages: 212
Release: 2016-05-23
Genre: Language Arts & Disciplines
ISBN: 1317003136

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Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or ‘UX’) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.


Liquidated

Liquidated
Author: Karen Ho
Publisher: Duke University Press
Total Pages: 390
Release: 2009-07-13
Genre: Social Science
ISBN: 0822391376

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Financial collapses—whether of the junk bond market, the Internet bubble, or the highly leveraged housing market—are often explained as the inevitable result of market cycles: What goes up must come down. In Liquidated, Karen Ho punctures the aura of the abstract, all-powerful market to show how financial markets, and particularly booms and busts, are constructed. Through an in-depth investigation into the everyday experiences and ideologies of Wall Street investment bankers, Ho describes how a financially dominant but highly unstable market system is understood, justified, and produced through the restructuring of corporations and the larger economy. Ho, who worked at an investment bank herself, argues that bankers’ approaches to financial markets and corporate America are inseparable from the structures and strategies of their workplaces. Her ethnographic analysis of those workplaces is filled with the voices of stressed first-year associates, overworked and alienated analysts, undergraduates eager to be hired, and seasoned managing directors. Recruited from elite universities as “the best and the brightest,” investment bankers are socialized into a world of high risk and high reward. They are paid handsomely, with the understanding that they may be let go at any time. Their workplace culture and networks of privilege create the perception that job insecurity builds character, and employee liquidity results in smart, efficient business. Based on this culture of liquidity and compensation practices tied to profligate deal-making, Wall Street investment bankers reshape corporate America in their own image. Their mission is the creation of shareholder value, but Ho demonstrates that their practices and assumptions often produce crises instead. By connecting the values and actions of investment bankers to the construction of markets and the restructuring of U.S. corporations, Liquidated reveals the particular culture of Wall Street often obscured by triumphalist readings of capitalist globalization.


Practical Ethnography

Practical Ethnography
Author: Sam Ladner
Publisher: Routledge
Total Pages: 167
Release: 2016-08-25
Genre: Social Science
ISBN: 1315422239

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Ethnography is an increasingly important research method in the private sector, yet ethnographic literature continues to focus on an academic audience. Sam Ladner fills the gap by advancing rigorous ethnographic practice that is tailored to corporate settings where colleagues are not steeped in social theory, research time lines may be days rather than months or years, and research sponsors expect actionable outcomes and recommendations. Ladner provides step-by-step guidance at every turn--covering core methods, research design, using the latest mobile and digital technologies, project and client management, ethics, reporting, and translating your findings into business strategies. This book is the perfect resource for private-sector researchers, designers, and managers seeking robust ethnographic tools or academic researchers hoping to conduct research in corporate settings. More information on the book is available at http://www.practicalethnography.com/.


Messy Ethnographies in Action

Messy Ethnographies in Action
Author: Alexandra Plows
Publisher: Vernon Press
Total Pages: 216
Release: 2019-02-04
Genre: Social Science
ISBN: 162273551X

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This edited collection of chapters showcases original and interdisciplinary ethnographic fieldwork in a range of international settings; including studies of underground pub life in North East England; Finnish hotels; and bio-scientific institutions in the Amazonian rainforest. Informed by John Law’s concept of ethnographic “mess,” this book makes a unique, empirically-informed, contribution to an understanding of the social construction of knowledge and the role that ethnography can and does play (Law, 2004). It provides a range of colourful snapshots from the field, showing how different researchers from multiple research environments and disciplines are negotiating the practicalities, and epistemological and ethical implications, of “messy” ethnographic practice as a means of researching “messy” social realities. Law notes that “social…science investigations interfere with the world…things change as a result. The issue, then, is not to seek disengagement but rather with how to engage” (ibid p14). Drawing on their own situated experiences, the book’s contributors address the “messy” implications of this and also explore the (equally messy) issue of why engage. They reflect on the process of undertaking research, and their role in the research process as they negotiate their own position in the field. What is ethnography “for”? What impact should, or do, we have in the field and after we leave the research site? What about unintended consequences? When (if ever) are we “off duty?” What does “informed consent” mean in a constantly shifting, dynamic ethnographic context? Is ethnography by its very nature a form of “action research?” By providing a wide range of situated explorations of “messy ethnographies,” the book presents a unique, hands-on guide to the challenges of negotiating ethnography in practice, which will be of use to all researchers and practitioners who use ethnography as a method.


Ethnography and Human Development

Ethnography and Human Development
Author: Richard Jessor
Publisher: University of Chicago Press
Total Pages: 540
Release: 1996-08
Genre: Psychology
ISBN: 9780226399027

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Studies of human development have taken an ethnographic turn in the 1990s. In this volume, leading anthropologists, psychologists, and sociologists discuss how qualitative methodologies have strengthened our understanding of cognitive, emotional, and behavioral development, and of the difficulties of growing up in contemporary society. Part 1, informed by a post-positivist philosophy of science, argues for the validity of ethnographic knowledge. Part 2 examines a range of qualitative methods, from participant observation to the hermeneutic elaboration of texts. In Part 3, ethnographic methods are applied to issues of human development across the life span and to social problems including poverty, racial and ethnic marginality, and crime. Restoring ethnographic methods to a central place in social inquiry, these twenty-two lively essays will interest everyone concerned with the epistemological problems of context, meaning, and subjectivity in the behavioral sciences.