Disruptive Innovation And Emerging Technologies For Business Excellence In The Service Sector PDF Download
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| Author | : Vipin Nadda |
| Publisher | : IGI Global |
| Total Pages | : 304 |
| Release | : 2022-03-11 |
| Genre | : Business & Economics |
| ISBN | : 1799891968 |
Download Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector Book in PDF, ePub and Kindle
The book provides an in-depth understanding of various dimensions of scope of disruptive business innovation, to help readers understand the contributions and implications of disruptive technology, and aid in trend forecasting, design thinking and its applications, and the role of data mining & predictive analysis in today's business world.
| Author | : C. M. Chang |
| Publisher | : Business Expert Press |
| Total Pages | : 146 |
| Release | : 2013-11-20 |
| Genre | : Business & Economics |
| ISBN | : 1606495453 |
Download Achieving Service Excellence Book in PDF, ePub and Kindle
As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second requires that these executives and their employees develop the knowledge and skills needed to achieve such success. Specifically, this book discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.
| Author | : Tyagi, Pankaj Kumar |
| Publisher | : IGI Global |
| Total Pages | : 348 |
| Release | : 2023-03-20 |
| Genre | : Business & Economics |
| ISBN | : 1668467348 |
Download Embracing Business Sustainability Through Innovation and Creativity in the Service Sector Book in PDF, ePub and Kindle
With the ever-increasing pressure and rivalry in the global business environment, businesses must develop sustainable practices that set them apart from the competition. Innovation and creativity are critical aspects of business that must be implemented in all areas for companies to not only survive but thrive. Embracing Business Sustainability Through Innovation and Creativity in the Service Sector provides comprehensive research about sustainable business through innovation and creativity in the service sector and aims to contribute to the knowledge of various sustainable business practices. Covering key topics such as tourism, hospitality, wealth creation, and entrepreneurship, this premier reference source is ideal for business owners, managers, industry professionals, researchers, scholars, academicians, practitioners, instructors, and students.
| Author | : Nadda, Vipin |
| Publisher | : IGI Global |
| Total Pages | : 298 |
| Release | : 2023-12-21 |
| Genre | : Business & Economics |
| ISBN | : |
Download Implementing Sustainable Development Goals in the Service Sector Book in PDF, ePub and Kindle
"This book will examine the various digital technologies such as the Internet of Things (IoT), Artificial Intelligence (AI), and Blockchain and their applications in the service sector to promote economic growth, create new job opportunities, and improve access to essential services such as education, healthcare, and financial services"--
| Author | : Nadda, Vipin |
| Publisher | : IGI Global |
| Total Pages | : 288 |
| Release | : 2023-10-16 |
| Genre | : Business & Economics |
| ISBN | : |
Download Sustainable Development Goal Advancement Through Digital Innovation in the Service Sector Book in PDF, ePub and Kindle
In a world grappling with sustainability challenges, the service sector is crucial for both the global economy and achieving Sustainable Development Goals (SDGs). Despite its importance, the sector faces obstacles like unequal access, resource inefficiency, and the digital divide, hindering progress towards sustainability.Sustainable Development Goal Advancement Through Digital Innovation in the Service Sector offers a pioneering solution by exploring how digital technologies can drive SDG achievement in this sector, unveiling a transformative path toward sustainability. The book delves deep into the relationship between digital innovation and sustainable development, revealing challenges, opportunities, and strategies. It highlights how technologies like IoT, AI, and blockchain can revolutionize service delivery, enhance access, and promote resource efficiency. More than a guide, this book serves as a roadmap for policymakers, academics, business leaders, and changemakers, enabling them to leverage digital innovation's potential for a service sector that transcends limitations and aligns with SDGs.
| Author | : Kaur, Jasmine |
| Publisher | : IGI Global |
| Total Pages | : 327 |
| Release | : 2022-06-24 |
| Genre | : Business & Economics |
| ISBN | : 1668444984 |
Download Developing Relationships, Personalization, and Data Herald in Marketing 5.0 Book in PDF, ePub and Kindle
Within the past decade, marketing has experienced three major challenges: generation gap, prosperity polarization, and digital divide. The disconnect between older corporate executives and their younger managers and customers has proven to be a significant challenge. Digitalization brings fear of the unknown with the threats of job loss and privacy concerns. However, it also brings the promise of exponential growth and better living for humanity. Businesses must break the divide to ensure that technological advancement will move forward and not be welcomed with resentment. Developing Relationships, Personalization, and Data Herald in Marketing 5.0 contrasts the advantages and disadvantages of modern marketing over traditional marketing and focuses on identifying how companies and society can be benefited by the technological advancement of marketing. Covering topics such as customer engagement, neuromarketing, and review rating prediction, this premier reference source is an essential resource for business leaders, marketing professionals, students and educators of higher education, university libraries, researchers, and academicians.
| Author | : Edghiem, Farag |
| Publisher | : IGI Global |
| Total Pages | : 331 |
| Release | : 2023-05-15 |
| Genre | : Business & Economics |
| ISBN | : 1668474182 |
Download Digital Entrepreneurship and Co-Creating Value Through Digital Encounters Book in PDF, ePub and Kindle
Digital technologies have enabled certain opportunities for industries, societies, and companies to change for the better. The service sector has essentially evolved through significant developments in recent decades, such as the increasing adoption of artificial intelligence (AI) applications and automated technologies, including service robots, chatbots, and virtual assistants. Both digital transformation and digital entrepreneurship are multifaceted areas that relate to varied emerging technologies that have recently dominated the current service industry. These technologies serve to enhance various sociotechnical areas, including communication and collaboration, as well as co-creating business value and promoting service automation. Digital Entrepreneurship and Co-Creating Value Through Digital Encounters contributes to the services’ digital transformation and digital entrepreneurship domain by uncovering contemporary innovations used in the modern service industry. It supports modern applications of Industry 4.0, digital transformation, and entrepreneurship to facilitate value co-creation for contemporary businesses. Covering topics such as big data management, industrial relations, and tourist destination selection, this premier reference source is an ideal resource for entrepreneurs, business owners and managers, government officials, policymakers, students and educators of higher education, librarians, researchers, and academicians.
| Author | : Bathla, Devesh |
| Publisher | : IGI Global |
| Total Pages | : 255 |
| Release | : 2022-06-24 |
| Genre | : Business & Economics |
| ISBN | : 1668461358 |
Download Applying Metalytics to Measure Customer Experience in the Metaverse Book in PDF, ePub and Kindle
In many ways, the appearance of the metaverse is an unparalleled progression. A number of new technologies have come together to enable its vision. Augmented reality (AR) and virtual reality (VR) headsets have become cheaper and more powerful improving the user experience. Blockchain has enabled digital currencies and NFTs. The new methods to transact and own digital goods are allowing creators to monetize their activities through tokens. In addition to monetization, and as a means to exchange value, token-holders can also participate in the platforms governance (e.g., vote on decisions). This democratic ownership economy coupled with the possibility of interoperability could unlock immense economic opportunities whereby digital goods and services are no longer captive to a singular gaming platform or brand. As the world steps into the metaverse, it is imperative to spark conversations with all objects and those interacting within the next dimension. Applying Metalytics to Measure Customer Experience in the Metaverse introduces metalytics, a new perspective on analytics for the new dimension of spatial and immersive Web 3.0. It presents the new conversations in the elements of a new digital age converging at a large scale. Covering topics such as big data analytics, financial services, and network analysis, this premier reference source is an essential resource for business leaders and executives, IT managers, entrepreneurs, financial specialists, consultants, statisticians, marketers, government officials, students and educators of higher education, librarians, researchers, and academicians.
| Author | : Keikhosrokiani, Pantea |
| Publisher | : IGI Global |
| Total Pages | : 484 |
| Release | : 2022-06-24 |
| Genre | : Business & Economics |
| ISBN | : 1668441705 |
Download Handbook of Research on Consumer Behavior Change and Data Analytics in the Socio-Digital Era Book in PDF, ePub and Kindle
The emergence of new technologies within the industrial revolution has transformed businesses to a new socio-digital era. In this new era, businesses are concerned with collecting data on customer needs, behaviors, and preferences for driving effective customer engagement and product development, as well as for crucial decision making. However, the ever-shifting behaviors of consumers provide many challenges for businesses to pinpoint the wants and needs of their audience. The Handbook of Research on Consumer Behavior Change and Data Analytics in the Socio-Digital Era focuses on the concepts, theories, and analytical techniques to track consumer behavior change. It provides multidisciplinary research and practice focusing on social and behavioral analytics to track consumer behavior shifts and improve decision making among businesses. Covering topics such as consumer sentiment analysis, emotional intelligence, and online purchase decision making, this premier reference source is a timely resource for business executives, entrepreneurs, data analysts, marketers, advertisers, government officials, social media professionals, libraries, students and educators of higher education, researchers, and academicians.
| Author | : Akel, Gökhan |
| Publisher | : IGI Global |
| Total Pages | : 596 |
| Release | : 2022-06-24 |
| Genre | : Business & Economics |
| ISBN | : 1668443821 |
Download Handbook of Research on Interdisciplinary Reflections of Contemporary Experiential Marketing Practices Book in PDF, ePub and Kindle
Technology has brought many innovations and changes in experiential design and experiential products and services. The digital transformations brought about by technology have led to problem-solving, creative functioning, and unique improvements along with experiences. Human-digital experience interaction prevails in many areas of modern society, and in order to evaluate this interaction, a more balanced understanding of digital and experience processes is required. The Handbook of Research on Interdisciplinary Reflections of Contemporary Experiential Marketing Practices discusses innovative research on experiential marketing and evaluates the interdisciplinary reflections of practices from different perspectives. The book also explores how the concept of experience is developed, managed, and marketed according to current consumer needs and motivations. Covering critical topics such as experience economy and tourism experience management, this reference work is ideal for managers, marketers, hospitality professionals, academicians, practitioners, scholars, researchers, instructors, and students.
