Developing New Services PDF Download
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Author | : Lawrence Sanders |
Publisher | : Business Expert Press |
Total Pages | : 340 |
Release | : 2011-10-14 |
Genre | : Business & Economics |
ISBN | : 160649242X |
Download Developing New Products and Services Book in PDF, ePub and Kindle
This book will focus on the up-front activities required for product and service differentiation, the learning methodologies that contribute to arriving at that differentiation, and the role that technology plays in implementing the process. The book will show how technology factors into such entrepreneurial activities as engaging in business planning and utilizing creativity and innovation, and how creative innovation, in turn, is achieved and enhanced through an understanding of two different modes of learning: "learning about" and "learning by doing". A successful product introduction depends on an efficient supply chain, a strong brand, and the ability of a manufacturer or provider to differentiate it successfully in the marketplace. New Product and Services Development demonstrates how differentiation, this last critical component, can be secured by the strategic use of technology and by engaging in two key learning methodologies.
Author | : James A. Fitzsimmons |
Publisher | : SAGE |
Total Pages | : 348 |
Release | : 2000 |
Genre | : Business & Economics |
ISBN | : 9780761917427 |
Download New Service Development Book in PDF, ePub and Kindle
This text addresses the issues of how to develop new service products - where the concept of service has moved from transaction to experience. The authors draw upon the expertise of internationally recognised authors.
Author | : Caroline M. Fischer |
Publisher | : Quality Press |
Total Pages | : 233 |
Release | : 2003-06-30 |
Genre | : Business & Economics |
ISBN | : 1636940528 |
Download Developing New Services Book in PDF, ePub and Kindle
The voice of the customer has long been recognized as an important driver for successful businesses. Likewise, there is a great deal of information on the benefits of quality function deployment and how it can revitalize an organization. But little has been written that connects the two together effectively to create a full understanding and show a process for effectively integrating the two disciplines. This is the focus of Developing New Services: Incorporating the Voice of the Customer into Strategic Service Development, which explains how to incorporate the voice of the customer into product and service development and uses the results to guide strategic planning for the organization. The book focuses on the service industries, providing expert examples from a variety of businesses such as healthcare, government, banking, education, and the hospitality industries. The authors’ experience as seasoned consultants and instructors is evident in the many real-world examples, exercises, and figures. Developing New Services is ideal for managers who are responsible for developing and improving services, and is also an ideal textbook for management students.
Author | : William R. George |
Publisher | : |
Total Pages | : 128 |
Release | : 1984 |
Genre | : Business & Economics |
ISBN | : |
Download Developing New Services Book in PDF, ePub and Kindle
Author | : Gaurav Nayyar |
Publisher | : World Bank Publications |
Total Pages | : 364 |
Release | : 2021-10-18 |
Genre | : Business & Economics |
ISBN | : 1464817103 |
Download At Your Service? Book in PDF, ePub and Kindle
Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
Author | : Monique Morrow |
Publisher | : Elsevier |
Total Pages | : 313 |
Release | : 2002-09-18 |
Genre | : Computers |
ISBN | : 0080504132 |
Download Developing IP-Based Services Book in PDF, ePub and Kindle
Offering new services is a great way for your organization to drive traffic and boost revenue, and what better foundation for these services than IP? This much is a given. The difficulty is uniting business and technical perspectives in a cohesive development and deployment process. Meeting this challenge is the focus of Developing IP-Based Services. The only book of its kind devoted exclusively to IP-based services, it provides a blueprint for all the engineers, managers, and analysts who must come together to build these services and bring them online. Inside, you'll find just the right balance of business and technical coverage, introduced with a lucid discussion of the principles of service development and wrapped up with three case studies illustrating effective provisioning in today's marketplace. Read the chapters relating to your role, and you'll play it more successfully. Have your team read the entire book, and you'll achieve a level of collaboration and shared understanding that will quickly accrue to the bottom line. * Valuable insight from authors with extensive service provisioning and product development experience. * Written for business and technical readers at a wide range of companies, including established telecoms, ISPs, ASPs, Clecs, bandwidth brokers, and vendors. * Probes the business issues that will make or break your effort, including shortening the development cycle and choosing a competitive model. * Provides the technical coverage required for successful implementation, according to the terms of the business model you choose. * Focuses on the IP technologies that offer your service and its users the greatest value, including MPLS, Voice Over IP, and multicast. * Helps you meet tough challenges relating to security and Quality of Service. * Concludes with case studies illustrating successful service development and deployment in three companies.
Author | : David B. Cooper |
Publisher | : CRC Press |
Total Pages | : 246 |
Release | : 2018-04-19 |
Genre | : Medical |
ISBN | : 1315357593 |
Download Developing Services in Mental Health-Substance Use Book in PDF, ePub and Kindle
Mental health-substance use is a complex interrelation, with equally complex implications for individuals and their families, health professionals and society. Although its international recognition as an issue of critical importance is growing, clear guidance for professionals on mental health-substance use and its treatment is hard to find. The Mental Health-Substance Use series addresses this need, concentrating on concerns, dilemmas and concepts that impact on the life and well-being of affected individuals and those close to them, and the future direction of practice, education, research, services, interventions, and treatment. Having set the scene with the first book's Introduction, this second book in the series tackles service development: how to evaluate the current state from a firm knowledge base, plan and manage change to provide better services, and continue monitoring and evaluating them on an ongoing basis. The volumes in this series are designed to challenge concepts and stimulate debate, exploring all aspects of the development in treatment, intervention and care responses, and the adoption of research-led best practice. They are essential reading for mental health and substance use professionals, students and educators
Author | : William Ryan |
Publisher | : Pearson Education |
Total Pages | : 679 |
Release | : 2013-11-15 |
Genre | : Computers |
ISBN | : 0735677395 |
Download Exam Ref 70-487 Developing Windows Azure and Web Services (MCSD) Book in PDF, ePub and Kindle
Prepare for Microsoft Exam 70-487—and help demonstrate your real-world mastery of developing Windows Azure and web services. Designed for experienced developers ready to advance their status, Exam Ref focuses on the critical-thinking and decision-making acumen needed for success at the Microsoft Specialist level. Focus on the expertise measured by these objectives: Accessing data Querying and manipulating data by using the Entity Framework Designing and implementing WCF Services Creating and consuming Web API-based services Deploying web applications and services This Microsoft Exam Ref: Organizes its coverage by exam objectives. Features strategic, what-if scenarios to challenge you.
Author | : Mike Schultz |
Publisher | : John Wiley & Sons |
Total Pages | : 373 |
Release | : 2013-06-04 |
Genre | : Business & Economics |
ISBN | : 1118604342 |
Download Professional Services Marketing Book in PDF, ePub and Kindle
A proven approach to revenue-generating marketing and client development Professional Services Marketing is a fully field-tested and research-based approach to marketing and client development for professional services firms. The book, now in its Second Edition, covers five key areas that are critical for firms that want to grow and become more profitable: creating a marketing and growth strategy; establishing a brand and reputation; implementing a marketing communications program; executing lead generation strategies; and developing business by winning new clients. You will also read real-world case studies that illustrate major points, as well as quotes and stories from well-respected professionals in the industry. The Second Edition features new research and updates throughout, including new chapters on social media and online marketing, as well as new case studies and interviews Authors Mike Schultz and John E. Doerr are the coauthors of the Wall Street Journal and Inc. Magazine bestseller Rainmaking Conversations and Professional Services Marketing; Lee W. Frederiksen is coauthor of Online Marketing for Professional Services Will be widely promoted via multiple online routes and direct mail marketing Firms of any size can use this proven approach to marketing and client development to attract new clients and grow their professional service businesses.
Author | : Vicky White |
Publisher | : Jessica Kingsley Publishers |
Total Pages | : 210 |
Release | : 2004 |
Genre | : Education |
ISBN | : 1843101505 |
Download Developing Good Practice in Children's Services Book in PDF, ePub and Kindle
Vicky White and John Harris have drawn together the contributors' experiences of working with children in a broad range of settings, emphasising ways in which the current context of change can be used as an opportunity to enhance the quality of service provision and achieve better outcomes for children and their families.