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An Introduction to Service Design

An Introduction to Service Design
Author: Lara Penin
Publisher: Bloomsbury Publishing
Total Pages: 192
Release: 2018-05-17
Genre: Design
ISBN: 1350031917

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A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an integrative and advanced culture of design. All over the world new design studios are defining their practice as service design while long established design and innovation consultancies are increasingly embracing service design as a key capacity within their offering. Divided into two parts to allow for specific reader requirements, Service Design starts by focusing on main service design concepts and critical aspects. Part II offers a methodological overview and practical tools for the service design learner, and highlights fundamental capacities the service design student must master. Combined with a number of interviews and case studies from leading service designers, this is a comprehensive, informative exploration of this exciting new area of design.


Design Is Invisible

Design Is Invisible
Author: Lucius Burckhardt
Publisher: Birkhäuser
Total Pages: 332
Release: 2017-04-10
Genre: Architecture
ISBN: 3035610711

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With Design is Invisible, Lucius Burckhardt was one of the first to point out that factors that are invisible can be integrated – they determine the use of objects and should be part of the design. What is the use of the most attractive tramway if it does not operate at night? Burckhardt expands on the meaning of design, in this case by including the timetable, which can also be optimized. The relevance of these articles dating from between 1965 and 1999 can be appreciated today in the current debate on architecture. Problems arising from social polarization, rural depopulation, and migration can only be resolved on an interdisciplinary basis. The articles, for the first time available in English, finally allow access to key source texts for the purpose of international debate.


The 99% Invisible City

The 99% Invisible City
Author: Roman Mars
Publisher: Houghton Mifflin
Total Pages: 405
Release: 2020
Genre: ARCHITECTURE
ISBN: 0358126606

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A beautifully designed guidebook to the unnoticed yet essential elements of our cities, from the creators of the wildly popular 99% Invisible podcast


A Practical Guide to Designing the Invisible

A Practical Guide to Designing the Invisible
Author: Robert Mills
Publisher:
Total Pages: 215
Release: 2012
Genre: Web sites
ISBN: 9781907828065

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It's not enough to design a website that looks nice. What's the story? Why is that header green? Why is that icon shaped like a fish? Designing for the web is not just about fancy layouts, the latest CSS3 or HTML5 or UX technique. Great web experiences tell a great story, and Designing the Invisible will give you the tools to help you do it. From how to apply colour to tell the right story, through to using the right words, this book details the basics of building great web experiences.


The Invisible Architect: How to Design Your Perfect Life From Within

The Invisible Architect: How to Design Your Perfect Life From Within
Author: John Novello
Publisher: BookLocker.com, Inc.
Total Pages: 183
Release: 2021-05-01
Genre: Self-Help
ISBN: 164719220X

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What would it mean if your perfect life was awaiting your discovery? What if you knew the exact steps that would allow you to discover and achieve this perfect life? And what if you had an Invisible Architect-an all-powerful all-knowing best friend at your beckon call to help you discover, design, and achieve your perfect life? And what if your perfect life has already been achieved and is waiting for you to claim it? This is exactly what award-winning musician/author John Novello offers in the pages of his extraordinary new transformational book, the Invisible Architect. You'll learn that there is indeed a Perfect All-Knowing Power, an Invisible Architect, or to put it in more scientific terms, an Invisible Field of Intelligent Energy that permeates everything that exists, including you and me and all life, matter, energy, space, and time, and is available to us for information, advice, comfort, and assistance in designing our perfect Divine lives. The Invisible Architect is a rare look into the inner world of acclaimed jazz musician/composer/author John Novello by the author himself and based on his discovery of an inner power we all possess but rarely knowingly use. This book was written because of a Divine unsolicited conversation he had with the Invisible Architect one day. Here is the conversation... Invisible Architect: "John, you now need to spread the WORD!" John, confused: "What WORD?" Invisible Architect: "That everybody is one with the Invisible Architect and could be employing this miraculous energy to design their perfect lives from within!" John: "But there are already many books on this subject." Invisible Architect: "True, but not from your unique perspective as a jazz musician who has experienced these wonderful miracles!" End of conversation. And therein lies the genesis of this book. I cannot imagine operating without my mystical friend and advisor-the Invisible Architect. And it is now very clear to me that my duty is to spread the WORD to everyone so that they too can design their perfect lives from within, as long as they understand the spiritual mechanics involved-the relationship between the Universal Energy (the Invisible Architect) and its creations and the interactions thereof. But first you must become aware of the Architect, learn how to consciously commune with and employ the Architect, and finally trust the Architect to manifest your desires as only it knows how! The Invisible Architect is a captivating story of the aspirations and cognitions of the life of a now-famous jazz musician. Enlightening, inspirational, tragic, and miraculous, The Invisible Architect is a self-help program for designing your perfect life from within-the exact process of how our inner world creates our outer world. Spread the WORD...!


Invisible Women

Invisible Women
Author: Caroline Criado Perez
Publisher: Abrams
Total Pages: 434
Release: 2019-03-12
Genre: Social Science
ISBN: 1683353145

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#1 International Bestseller Winner of the 2019 Financial Times and McKinsey Business Book of the Year Award Winner of the 2019 Royal Society Science Book Prize A landmark, prize-winning, international bestselling examination of how a gender gap in data perpetuates bias and disadvantages women, now in paperback Data is fundamental to the modern world. From economic development to health care to education and public policy, we rely on numbers to allocate resources and make crucial decisions. But because so much data fails to take into account gender, because it treats men as the default and women as atypical, bias and discrimination are baked into our systems. And women pay tremendous costs for this insidious bias, in time, in money, and often with their lives. Celebrated feminist advocate Caroline Criado Perez investigates this shocking root cause of gender inequality in the award-winning, #1 international bestseller Invisible Women. Examining the home, the workplace, the public square, the doctor’s office, and more, Criado Perez unearths a dangerous pattern in data and its consequences on women’s lives. Product designers use a “one-size-fits-all” approach to everything from pianos to cell phones to voice recognition software, when in fact this approach is designed to fit men. Cities prioritize men’s needs when designing public transportation, roads, and even snow removal, neglecting to consider women’s safety or unique responsibilities and travel patterns. And in medical research, women have largely been excluded from studies and textbooks, leaving them chronically misunderstood, mistreated, and misdiagnosed. Built on hundreds of studies in the United States, in the United Kingdom, and around the world, and written with energy, wit, and sparkling intelligence, this is a groundbreaking, highly readable exposé that will change the way you look at the world.


Content Strategy for the Web

Content Strategy for the Web
Author: Kristina Halvorson
Publisher: New Riders
Total Pages: 256
Release: 2012-02-28
Genre: Computers
ISBN: 0132883244

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FROM CONSTANT CRISIS TO SUSTAINABLE SUCCESS BETTER CONTENT MEANS BETTER BUSINESS. Your content is a mess: the website redesigns didn’t help, and the new CMS just made things worse. Or, maybe your content is full of potential: you know new revenue and cost-savings opportunities exist, but you’re not sure where to start. How can you realize the value of content while planning for its long-term success? For organizations all over the world, Content Strategy for the Web is the go-to content strategy handbook. Read it to: Understand content strategy and its business value Discover the processes and people behind a successful content strategy Make smarter, achievable decisions about what content to create and how Find out how to build a business case for content strategy With all-new chapters, updated material, case studies, and more, the second edition of Content Strategy for the Web is an essential guide for anyone who works with content.


Design Justice

Design Justice
Author: Sasha Costanza-Chock
Publisher: MIT Press
Total Pages: 358
Release: 2020-03-03
Genre: Design
ISBN: 0262043459

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An exploration of how design might be led by marginalized communities, dismantle structural inequality, and advance collective liberation and ecological survival. What is the relationship between design, power, and social justice? “Design justice” is an approach to design that is led by marginalized communities and that aims expilcitly to challenge, rather than reproduce, structural inequalities. It has emerged from a growing community of designers in various fields who work closely with social movements and community-based organizations around the world. This book explores the theory and practice of design justice, demonstrates how universalist design principles and practices erase certain groups of people—specifically, those who are intersectionally disadvantaged or multiply burdened under the matrix of domination (white supremacist heteropatriarchy, ableism, capitalism, and settler colonialism)—and invites readers to “build a better world, a world where many worlds fit; linked worlds of collective liberation and ecological sustainability.” Along the way, the book documents a multitude of real-world community-led design practices, each grounded in a particular social movement. Design Justice goes beyond recent calls for design for good, user-centered design, and employment diversity in the technology and design professions; it connects design to larger struggles for collective liberation and ecological survival.


MTIV

MTIV
Author: Hillman Curtis
Publisher: New Riders Publishing
Total Pages: 0
Release: 2002
Genre: Animación por computador
ISBN: 9780735711655

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Through trial and error, Hillman and his company honed a seven-step process for creating concepts, and developing and designing new media. Often overlooked or unknown by designers, the methods in this book are distilled from years of experience and enhanced by Hillman's years as a leader in the design field. Divided into three parts - "Process," "Inspiration," and "Practice"--The book offers a practical methodology for successful artistic and professional work and also offers technical advice for translating this to the web.


Invisibility by Design

Invisibility by Design
Author: Gabriella Lukács
Publisher: Duke University Press
Total Pages: 145
Release: 2020-01-03
Genre: Social Science
ISBN: 1478007184

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In the wake of labor market deregulation during the 2000s, online content sharing and social networking platforms were promoted in Japan as new sites of work that were accessible to anyone. Enticed by the chance to build personally fulfilling careers, many young women entered Japan's digital economy by performing unpaid labor as photographers, net idols, bloggers, online traders, and cell phone novelists. While some women leveraged digital technology to create successful careers, most did not. In Invisibility by Design Gabriella Lukács traces how these women's unpaid labor became the engine of Japan's digital economy. Drawing on interviews with young women who strove to sculpt careers in the digital economy, Lukács shows how platform owners tapped unpaid labor to create innovative profit-generating practices without employing workers, thereby rendering women's labor invisible. By drawing out the ways in which labor precarity generates a demand for feminized affective labor, Lukács underscores the fallacy of the digital economy as a more democratic, egalitarian, and inclusive mode of production.