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| Author | : Jo Henry |
| Publisher | : American Library Association |
| Total Pages | : 294 |
| Release | : 2020-04-08 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 0838947239 |
Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.
| Author | : Richard J. Mouw |
| Publisher | : InterVarsity Press |
| Total Pages | : 188 |
| Release | : 2011-08-29 |
| Genre | : Religion |
| ISBN | : 0830869069 |
Few if any people in the evangelical world have conversed as widely and sensitively as Richard Mouw. That's why Mouw can write here so wisely and helpfully about what Christians can appreciate about pluralism, the theological basis for civility, and how we can communicate with people who disagree with us on the issues that matter most.
| Author | : Jo Henry |
| Publisher | : American Library Association |
| Total Pages | : 231 |
| Release | : 2020-04-08 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 0838947247 |
Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there’s hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints—individual, team, leader, and organization—focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library’s success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.
| Author | : |
| Publisher | : |
| Total Pages | : 5 |
| Release | : 2002 |
| Genre | : Courtesy |
| ISBN | : |
| Author | : S. Chris Edmonds |
| Publisher | : John Wiley & Sons |
| Total Pages | : 276 |
| Release | : 2014-09-22 |
| Genre | : Business & Economics |
| ISBN | : 1118947320 |
An organizational "North Star," codifying valued behaviors for optimal performance The Culture Engine shows leaders how to create a high performing, values aligned culture through the creation of an organizational constitution. With practical step-by-step guidance, readers learn how to define their organization's culture, delineate the behaviors that contribute to greater performance and greater engagement, and draft a document that codifies those behaviors into a constitution that guides behavior towards an ideal: a safe, inspiring workplace. The discussion focuses on people, including who should be involved at the outset and how to engage employees from start to finish, while examples of effective constitutions provide guidance toward drafting a document that can actualize an organization's potential. Culture drives everything that happens in an organization day to day, including focus, priorities, and the treatment of employees and customers. A great culture drives great performance, and can help attract and retain great talent. But a great culture isn't something that evolves naturally. The Culture Engine is a guide to strategically planning a culture by compiling the company's guiding principles and behaviors into an organizational constitution. Decide which behaviors and attitudes are desired in the organization Secure leader commitment to planning, drafting, and implementing the document Learn the most effective way to socialize the draft statement and get everyone on board Model desired behaviors to boost employee engagement throughout the process Organizational culture is not an amorphous thing – it comes down from the top, inspired and exemplified by the leadership. It can steer a company up or down, keep it on mission or force it off-course. For an organization to fulfill its potential, the culture must be on-point, truly reflecting the heart of the company from leaders to team members across the company. The Culture Engine helps leaders define the playing field, pushing performance to the next level.
| Author | : Andrew Peterson |
| Publisher | : Springer Nature |
| Total Pages | : 80 |
| Release | : 2019-11-18 |
| Genre | : Education |
| ISBN | : 9811510148 |
This book explores how and why civility contributes to a vibrant democratic society, and how it can be fostered and cultivated as a key part of democratic education. It suggests that civility only makes sense as a civic virtue if it is conceived in relation to civic friendship, concord and fellow-feeling. This book offers a timely snapshot of civility as a pressing, yet enduring, concern in democratic life and education. It elucidates a virtue-based conceptualization of civility and its place within democratic education, and makes use of real-life examples and cases to illustrate its arguments and to engage a range of readers. In short, this book is interested in what civility is and how schools can and do cultivate civility.
| Author | : Christine Porath |
| Publisher | : Hachette UK |
| Total Pages | : 176 |
| Release | : 2016-12-27 |
| Genre | : Business & Economics |
| ISBN | : 1455568996 |
"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
| Author | : Jo Henry |
| Publisher | : American Library Association |
| Total Pages | : 216 |
| Release | : 2018-12-18 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 0838916236 |
Frankly, it’s not something we like to talk about. There is an unfortunate stigma to acknowledging workplace dysfunction, let alone trying to grapple with the problem. But negative behaviors such as incivility, toxicity, deviant behavior, workplace politics, and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders and managers as well as library staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions by discussing the importance of understanding oneself as related to the library workplace;identifying attributes specific to libraries that foster personal success;showing how organizational dysfunction is rooted in problems such as poor communication, inadequate leadership, and lack of employee engagement;breaking down relatable scenarios to analyze what’s behind them and how to defuse them, ranging from a gossipy coworker who fails to contribute to the organization to workplace bullying and mobbing;exploring causes, results, and potential solutions in the areas of cyberloafing, fraud, theft, and sabotage;delving into the importance of conflict management, surveying a variety of approaches and applications;examining the use of teams in libraries and the impact of favoritism, nepotism, and sexism; andproviding techniques for successful collaboration, leadership, organizational communication, and other key management topics. By tackling the dysfunctional library head on, managers as well as library workers who find themselves in a toxic situation will be poised to better meet library goals and move the library forward.
| Author | : Alexandra Hudson |
| Publisher | : St. Martin's Press |
| Total Pages | : 227 |
| Release | : 2023-10-10 |
| Genre | : Philosophy |
| ISBN | : 1250277795 |
Alexandra Hudson, daughter of the "Manners Lady," was raised to respect others. But as she grew up, Hudson discovered a difference between politeness—a superficial appearance of good manners—and true civility. In this timely book, Hudson sheds light on how civility can help bridge our political divide. From classical philosophers like Epictetus, to great twentieth-century thinkers like Martin Luther King Jr., to her own experience working in the federal government during one of the most politically fraught eras in our nation's history, Hudson examines how civility—a respect for the personhood and dignity of others—transcends political disagreements. Respecting someone means valuing them enough to tell them when you think they are wrong. It’s easy to look at the divided state of the world and blame our leaders, the media, or our education system. Instead, we should focus on what we can control: ourselves. The Soul of Civility empowers readers to live tolerantly with others despite deep differences, and to rigorously protest wrongs and debate issues rather than silencing disagreements. A robust public discourse is essential to a truly civil society, and respecting others means telling hard truths. If enough of us decide to change ourselves, we might be able to change the world we live in, too. Provocative, personal, and acutely relevant, The Soul of Civility is an essential book for our era.
| Author | : Philip Sheldrake |
| Publisher | : Oxford University Press |
| Total Pages | : 177 |
| Release | : 2024-08-19 |
| Genre | : Religion |
| ISBN | : 019267644X |
Civility offers a thoughtful response to one of the most significant social challenges and public problems that we face in contemporary society, particularly in the Western world. The book identifies and discusses the critical public-social values and virtues that we need to focus upon and actively to promote to counter these problems and, overall, to develop a healthy human society. To achieve an effective, inclusive, and just society we must, first, reframe how we understand 'politics.' What does 'politics' mean and how should it be practiced? 'Politics' in its true sense does not mean something ideological but rather it involves the service of the 'polis'--that is, the human community. We also need to recover a robust sense of public virtues. The book describes some of the critical virtues and suggests how they may be cultivated. The overall argument is that in a healthy society it is vitally important to concentrate more effectively on public virtues and values rather than simply to focus on encouraging material success or on creating efficient social and political systems as the main goals that we seek to develop in our societies. The volume focuses particularly on the public virtues of civility, having a sense of 'place', building community, solidarity and responsibility, respect and compassion, and cultivating discernment (that is, the art of how to choose well). The book concludes by offering reflections on the particular role of education, especially school education, and of public leadership as two central elements in reshaping a healthy society based on clear societal values.
