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Cost-Justifying Usability

Cost-Justifying Usability
Author: Randolph G. Bias
Publisher: Morgan Kaufmann
Total Pages: 703
Release: 2005-04-04
Genre: Business & Economics
ISBN: 0120958112

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Advice from the experts on how to justify time and money spent on usability!


The Usability Engineering Lifecycle

The Usability Engineering Lifecycle
Author: Deborah J. Mayhew
Publisher: Morgan Kaufmann
Total Pages: 582
Release: 1999-03-22
Genre: Computers
ISBN: 9781558605619

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This text is about achieving usability in product user interface design through a process called Usability Engineering. The techniques presented include not only UI requirements analysis, but also organizational and managerial strategies.


Usability Engineering

Usability Engineering
Author: Mary Beth Rosson
Publisher: Morgan Kaufmann
Total Pages: 456
Release: 2002
Genre: Computers
ISBN: 1558607129

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Usability engineering is about designing products that are easy to use. This text provides an introduction to human computer interaction principles, and how to apply them in ways that make software and hardware more effective and easier to use.


Web Site Usability

Web Site Usability
Author: Jared M. Spool
Publisher: Morgan Kaufmann
Total Pages: 180
Release: 1999
Genre: Computers
ISBN: 9781558605695

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Based on data collected from research conducted at UIE (User Interface Engineering), this book describes how well or poorly some information-rich Web sites performed when real users attempted to find specific answers.


Usability and Internationalization of Information Technology

Usability and Internationalization of Information Technology
Author: Nuray Aykin
Publisher: CRC Press
Total Pages: 392
Release: 2004-07-06
Genre: Technology & Engineering
ISBN: 1410611094

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Today, more and more Web sites are providing content in multiple languages for targeted countries, and more and more products are being designed for cultural differences in mind. However, the concept of cross-cultural design has not yet become a strong force in the practitioners' and educators' agenda. This book looks at techniques, software, tools


Handbook of Human-Computer Interaction

Handbook of Human-Computer Interaction
Author: M.G. Helander
Publisher: Elsevier
Total Pages: 1582
Release: 1997-08-18
Genre: Technology & Engineering
ISBN: 9780080532882

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This completely revised edition, of the Handbook of Human-Computer Interaction, of which 80% of the content is new, reflects the developments in the field since the publication of the first edition in 1988. The handbook is concerned with principles for design of the Human-Computer Interface, and has both academic and practical purposes. It is intended to summarize the research and provide recommendations for how the information can be used by designers of computer systems. The volume may also be used as a reference for teaching and research. Professionals who are involved in design of HCI will find this volume indispensable, including: computer scientists, cognitive scientists, experimental psychologists, human factors professionals, interface designers, systems engineers, managers and executives working with systems development. Much of the information in the handbook may also be generalized to apply to areas outside the traditional field of HCI.


Measuring the User Experience

Measuring the User Experience
Author: Bill Albert
Publisher: Newnes
Total Pages: 320
Release: 2013-05-23
Genre: Computers
ISBN: 0124157920

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Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience


Researching UX: User Research

Researching UX: User Research
Author: James Lang
Publisher: SitePoint Pty Ltd
Total Pages: 166
Release: 2017-10-26
Genre: Computers
ISBN: 1492064270

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How well do you really know your users? With properly conducted user research, you can discover what really makes your audience tick. This practical guide will show you, step-by-step, how to gain proper insight about your users so that you can base design decisions on solid evidence. You'll not only learn the different methodologies that you can employ in user research, but also gain insight into important set-up activities, such as recruiting users and equipping your lab, and acquire analysis skills so that you can make the most of the data you've gathered. And finally, you'll learn how to communicate findings and deploy evidence, to boost your design rationale and persuade skeptical colleagues. Design your research Cost justify user research Recruit and incentivise users Discover how to run your research sessions Analyze your results Reporting on results and acting in your findings


User-Centered Design Stories

User-Centered Design Stories
Author: Carol Righi
Publisher: Elsevier
Total Pages: 560
Release: 2010-07-27
Genre: Computers
ISBN: 9780080481555

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User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers new practitioners (as well as experienced practitioners working in new settings) valuable practice in decision-making that cannot be obtained by simply reading a book or attending a seminar. The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today. Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible. Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.


Usability Testing Essentials

Usability Testing Essentials
Author: Carol M. Barnum
Publisher: Elsevier
Total Pages: 408
Release: 2010-10-29
Genre: Computers
ISBN: 9780123785534

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Usability Testing Essentials provides readers with the tools and techniques needed to begin usability testing or to advance their knowledge in this area. The book begins by presenting the essentials of usability testing, which include focusing on the user and not the product; knowing when to conduct small or large studies; and thinking of usability as hill climbing. It then reviews testing options and places usability testing into the context of a user-centered design (UCD). It goes on to discuss the planning, preparation, and implementation of a usability test. The remaining chapters cover the analysis and reporting of usability test findings, and the unique aspects of international usability testing. This book will be useful to anyone else involved in the development or support of any type of product, such as software or web developers, engineers, interaction designers, information architects, technical communicators, visual or graphic designers, trainers, user-assistance specialists, and instructional technologists. Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development The fully updated four-color edition now features important usability issues such as international testing, persona creation, remote testing, and accessibility Follow-up to Usability Testing and Research (9780205315192, Longman, 2001), winner of the highest-level award from the Society for Technical Communication