Contemporary It Service Delivery In Enterprise PDF Download
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| Author | : Prafull Verma |
| Publisher | : Service Integration |
| Total Pages | : 194 |
| Release | : 2019-06-07 |
| Genre | : |
| ISBN | : 9780578466187 |
Download Contemporary IT Service Delivery in Enterprise Book in PDF, ePub and Kindle
With radical change in the technology landscape in every enterprise, the inherent IT services embedded in anything and everything that happens in the business, a rapid shift is required to manage and deliver IT services. While legacy systems continue to function and need to be managed by traditional methods, a forward thinking approach is required to manage delivery of services for emerging technologies. This handbook is targeted at service delivery managers in the "service provider" organization but would also be very useful to internal service managers, provided they think of enterprise IT service consumers as customers. It would also greatly benefit IT generalists who may not be directly managing the delivery of services but contributing to or want to understand the subject.
| Author | : Great Britain. Office of Government Commerce |
| Publisher | : Stationery Office |
| Total Pages | : 0 |
| Release | : 2006 |
| Genre | : Business & Economics |
| ISBN | : 9780113309696 |
Download Business Perspective 2 Book in PDF, ePub and Kindle
Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series. This volume is a companion to 'Business perspective: the IS view on delivering services to the business' (2004, ISBN 0113308949) and sets out information on standards and best practice in relation to a number of key themes including: corporate strategy, IT governance, change, business continuity, IT asset management, sourcing and knowledge management.
| Author | : Shaun West |
| Publisher | : Springer Nature |
| Total Pages | : 220 |
| Release | : 2022 |
| Genre | : Business |
| ISBN | : 3030805115 |
Download Modern Industrial Services Book in PDF, ePub and Kindle
This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.
| Author | : Office of Government Commerce |
| Publisher | : Stationery Office/Tso |
| Total Pages | : |
| Release | : 2006-10 |
| Genre | : Business & Economics |
| ISBN | : 9780113309719 |
Download Business Perspective 2 Book in PDF, ePub and Kindle
Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This CD-ROM publication contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series. It is a companion to 'Business perspective: the IS view on delivering services to the business' (2005, ISBN 0113309724) and sets out information on standards and best practice in relation to a number of key themes including: corporate strategy, IT governance, change, business continuity, IT asset management, sourcing and knowledge management. This volume is also available in printed format (ISBN 0113309694) and, with volume 1, as part of a set of 2 CD-ROMs (ISBN 0113309023).
| Author | : Gerardus Blokdyk |
| Publisher | : |
| Total Pages | : 136 |
| Release | : 2018-02-18 |
| Genre | : |
| ISBN | : 9781985677142 |
Download Service Delivery Platform: Third Edition Book in PDF, ePub and Kindle
How to deal with Service delivery platform Changes? What are the rough order estimates on cost savings/opportunities that Service delivery platform brings? Among the Service delivery platform product and service cost to be estimated, which is considered hardest to estimate? Is there a Service delivery platform management charter, including business case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan? What will be the consequences to the business (financial, reputation etc) if Service delivery platform does not go ahead or fails to deliver the objectives? This premium Service delivery platform self-assessment will make you the principal Service delivery platform domain expert by revealing just what you need to know to be fluent and ready for any Service delivery platform challenge. How do I reduce the effort in the Service delivery platform work to be done to get problems solved? How can I ensure that plans of action include every Service delivery platform task and that every Service delivery platform outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service delivery platform opportunity costs are low? How can I deliver tailored Service delivery platform advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service delivery platform essentials are covered, from every angle: the Service delivery platform self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Service delivery platform outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service delivery platform practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service delivery platform are maximized with professional results. Your purchase includes access details to the Service delivery platform self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
| Author | : David L Olson |
| Publisher | : World Scientific Publishing Company |
| Total Pages | : 604 |
| Release | : 2009-10-28 |
| Genre | : Computers |
| ISBN | : 9813107502 |
Download Enterprise Information Systems: Contemporary Trends And Issues Book in PDF, ePub and Kindle
This book analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply chain management systems, and business process reengineering. It describes the evolution and functions of these systems, focusing on issues related to their implementation and upgrading. Enhanced with pedagogical features, the book can be read by graduate and undergraduate students, as well as senior management and executives involved in the study and evaluation of EIS.
| Author | : Erick Simpson |
| Publisher | : Intelligent Enterprise |
| Total Pages | : 576 |
| Release | : 2008-09-01 |
| Genre | : Computers |
| ISBN | : 9780978894320 |
Download The Best I. T. Service Delivery BOOK EVER! Book in PDF, ePub and Kindle
The third publication in MSP University's bestselling Managed Services Series, this edition covers all aspects of delivering I.T. and technical services to end-customers through four types of service delivery models.
| Author | : Peter Alter |
| Publisher | : |
| Total Pages | : 132 |
| Release | : 2016-12-02 |
| Genre | : |
| ISBN | : 9781540790965 |
Download Technical Services Manager; Service Delivery Manager; Project Manager Book in PDF, ePub and Kindle
Technical Services Manager; Service Delivery Manager; Project Manager: Last-Minute Bottom Line Practical Job Interview Preparation Questions & Answers for Any Information Technology Service Management JobIt has precisely articulated bottom line practical real interview questions with answers to be successful at any Technical Services Manager Job interview. It will help you to convey powerful and useful information to the employer successfully. It will provide Technical Services Manager professionals all the theoretical and practical aspects of Technical Services knowledge so that they can Architect, implement, operate, manage, and integrate enterprise IT systems and infrastructure.Practicing with this interview questions and answers in the mirror will help with your replies to questions and pass with flying colors. It also covers non-technical, HR and Personnel questions in brief. Practicing with this interview questions and answers in the mirror will help with your replies to questions and pass with flying colors.
| Author | : Robin G. Qui |
| Publisher | : IGI Global |
| Total Pages | : 447 |
| Release | : 2007-01-01 |
| Genre | : Business & Economics |
| ISBN | : 1599041804 |
Download Enterprise Service Computing Book in PDF, ePub and Kindle
"This book focuses on providing readers a comprehensive understanding of the development cycle of enterprise service computing. Covered topics range from concept development, system design, modeling, and development technologies, to final deployment. Both theoretical research results and practical applications are provided"--Provided by publisher.
| Author | : Gwangwava, Norman |
| Publisher | : IGI Global |
| Total Pages | : 394 |
| Release | : 2018-04-06 |
| Genre | : Business & Economics |
| ISBN | : 1522536299 |
Download E-Manufacturing and E-Service Strategies in Contemporary Organizations Book in PDF, ePub and Kindle
Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher success in day-to-day production, but it also increases the overall success of businesses. E-Manufacturing and E-Service Strategies in Contemporary Organizations is a critical scholarly resource that explores the advances in cloud-based solutions in the service and manufacturing realms of corporations and promotes communication between customers and service providers and manufacturers. Featuring coverage on a wide range of topics including smart manufacturing, internet banking, database system adoption, this book is geared towards researchers, professionals, managers, and academicians seeking current and relevant research on the improvement of cloud-based systems for manufacturing and service.
