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Conflict Management for Security Professionals

Conflict Management for Security Professionals
Author: Andrew A. Tufano
Publisher: Elsevier
Total Pages: 171
Release: 2013-09-28
Genre: Political Science
ISBN: 0124172075

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Effectively resolving conflict prevents violence, reduces incidents, improves productivity, and contributes to the overall health of an organization. Unlike the traditionally reactive law enforcement approach to resolving conflict, Conflict Management for Security Professionals provides a proven, reliable, business-focused approach that teaches security personnel to diffuse situations before they escalate when dealing with uncooperative, dangerous, or violent individuals. Covering everything from policies and procedures to security tactics and business impact, Conflict Management for Security Professionals uniquely addresses conflict resolution from a security perspective for managers, policy makers, security officials, or anyone else who interacts with people every day. This book helps organizations create and maintain safe environments without interfering with their ability to remain profitable, competitive, and relevant. Comprehensive and systematic conflict management and resolution program geared specifically for the needs of security managers, supervisors, and officers Incorporates classroom and field-tested conflict resolution concepts, models, and approaches Addresses everything from policies and programs to tactics for a wide variety of stakeholders in any private or public organization


The Violence-Free Workplace

The Violence-Free Workplace
Author: Andrew Tufano
Publisher: CRC Press
Total Pages: 278
Release: 2020-10-28
Genre: Business & Economics
ISBN: 1000213897

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Organizations are ethically, morally, and legally required to maintain safe workplaces that protects employees, visitors and anyone who frequents their establishments. But why do organizations that employee uniformed security personnel as part of their overall workplace violence prevention program still struggle to create and maintain the safest possible workplaces? To meet these obligations organizations often employ uniformed security officers to deter, observe, and report criminal behavior, and in some contexts, they physically interact with dangerous individuals to protect employees, consumers and visitors from violent behaviors. Unfortunately, many organizations don’t utilize their security personnel to their fullest potential and organizational and community members continue to be victims of workplace violence. This book identifies the flawed principles, policies and personnel decisions that organizations use, and it provides practical solutions to address them. The book covers two major themes: the misapplication of law enforcement community safety principles to private, free-market businesses and the use of risk aversive philosophies to their security officer’s activities. This book covers the principles, policies and personnel necessary for maximizing the effectiveness of uniformed security personnel to successfully mitigate potential workplace violence and create and maintain safe organizations. There is a strong need for this book since workplace violence prevention has taken on a new focus due to increases in workplace violence incidents and new laws requiring organizations to take a more serious approach to workplace violence prevention. The healthcare and campus markets are most affected by these laws and are under public scrutiny because of their vulnerable populations. These two markets combined employ the most non-contract, propriety private security personnel in the country. Both markets rely on uniform security officers to create and maintain safe communities and play an important role in their respective workplace violence prevention plans.


Conflict Management

Conflict Management
Author: Stephan Proksch
Publisher: Springer
Total Pages: 141
Release: 2016-07-14
Genre: Business & Economics
ISBN: 3319318853

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This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.


Offensive and Defensive Security

Offensive and Defensive Security
Author: Harry I Nimon PhD PMP
Publisher: Xlibris Corporation
Total Pages: 457
Release: 2013-05-21
Genre: Technology & Engineering
ISBN: 1483637670

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Numerous publications exist which examine elements of the security discipline. Few address these elements as a continuum of interrelated functions. None examine the structure of Offensive vice Defensive security in anything other than the domain of international security . This text has been written to fill this gap and to support a course in Offensive-Defensive Security, developed by Henley-Putnam University, which briefly reviews the history of the field of strategic security and its three component parts protection, intelligence, and counterterrorism as well as its two distinguishing characteristics: offensive tactics and operations combined with technological innovation. The course then moves to an in-depth assessment of related security areas that focus on defensive tactics and operations: homeland security, criminal justice, conflict and peace studies, and emergency management. While these fields may appear at first to be part of strategic security, this course and the associated text explores the critical differences and the fact that they are also critical elements of industrial, governmental, and military security. Emphasis will be placed at an introductory level both academic and professional distinctions and discuss the structures associated within these domains. The text is divided into the following key sections: Section 1: The Basics Section 2: The Environment Section 3: Security Planning and Management Section 1 provides an orientation for the reader to a common frame of reference through information provided in the following chapters. It is not intended to be a single source of all relevant information. Additionally, this text is not intended to be the exhaustive single source for all conditions. Rather, it provides a roadmap of considerations on how to reach a specific goal in an efficient and informed manner. Section 2 examines the world the security professional must inhabit, again, in a generalized manner and, likely, in a way never before considered. Elements of neurology, biology, physics, philosophy, logic, analytics, and finance are presented in a manner unique to the changing paradigm of Offensive-Defensive Security philosophy. The various chapters are labeled as terrains as the best representation of the environmental information to be discussed. Each will approach the topics in as clear a manner possible of current thinking and science within each as critical to the understanding of the total security environment; the how, why, and in what ways they will affect the world of this security paradigm. Finally, Section 3 incorporates the information of the first two sections and applies the knowledge gained to the planning and management of an integrated security plan. The objective of this section is to utilize the concepts and processes developed via international agencies such as the Project Management Institute to demonstrate how to create an integrated and manageable enterprise structure and not a one-size fits all template. As the knowledge consolidates, integration begins, that of incorporating the security entity into the enterprise as a whole be that enterprise be a business, government entity, or military operation. The only difference is the scale. This is a vital step in that the act of protection cannot interfere with the process of performing the enterprise function. In fact, it must enhance the enterprise function and assist in ensuring its success. Key Learning Points The approach and purpose of this text has been outlined. The following are the key reasons or learning points in summary. a. Define the key elements and environments within which the security plan and operational management activities must occur b. Familiarize the student with cultural, biological, financial, informational, and legal aspects necessary for the understanding of how these domains influence human behavior; the primary aspect of security planning and operations c. Familiarize the


De Gruyter Handbook of Organizational Conflict Management

De Gruyter Handbook of Organizational Conflict Management
Author: LaVena Wilkin
Publisher: Walter de Gruyter GmbH & Co KG
Total Pages: 372
Release: 2022-09-06
Genre: Business & Economics
ISBN: 3110746506

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The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR’s role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management.


Handbook of Conflict Management

Handbook of Conflict Management
Author: William J. Pammer
Publisher: CRC Press
Total Pages: 296
Release: 2003-06-20
Genre: Political Science
ISBN: 9780824742577

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The Handbook of Conflict Management cuts across theoretical perspectives, strategic models, and situational contexts as the first all-encompassing conflict management reference. A young field in both research and practice, this foundational text sets precedents for furthering academic study and real-world progress in managing diverse instances of conflict. It draws on more than 600 references to probe sources of conflict and to prescribe means of reducing tension in organizational, institutional, and community settings. Introducing core themes and issues into the dialogue, the handbook provides techniques to promote peaceful negotiation, cooperation, and consensus.