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Concierge Confidential

Concierge Confidential
Author: Michael Fazio
Publisher: St. Martin's Press
Total Pages: 288
Release: 2011-02-01
Genre: Biography & Autobiography
ISBN: 9781429929295

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New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio's tips include: • When and how much to palm in tips • How to get a seat or ticket to the hottest thing in town • How to avoid being labeled a rube the minute you walk through the door • How you can become your favorite store or restaurant's most beloved customer • And much more


Concierge Confidential!

Concierge Confidential!
Author: Harry Nicolaides
Publisher:
Total Pages: 172
Release: 2002
Genre: Hotel concierges
ISBN: 9781877029240

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Concierge Confidential!

Concierge Confidential!
Author: Harry Nicolaides
Publisher:
Total Pages: 0
Release: 2002
Genre: Hotel concierges
ISBN:

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Concierge Confidential

Concierge Confidential
Author: Micheal Fazio
Publisher: Melia Publishing Services Limited
Total Pages:
Release: 2011-03-01
Genre:
ISBN: 9782312643762

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Heads in Beds

Heads in Beds
Author: Jacob Tomsky
Publisher: Anchor
Total Pages: 322
Release: 2013-07-30
Genre: Biography & Autobiography
ISBN: 030794834X

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In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.


The Great CONCIERGE

The Great CONCIERGE
Author: Valerio A. Simula
Publisher: Createspace Independent Publishing Platform
Total Pages: 0
Release: 2015-12-18
Genre: Concierges and concierge service
ISBN: 9781522885382

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If you are currently working in the hospitality industry as a concierge or any other field or perhaps aspiring to do so, then this is an invaluable resource guide for you. The Great Concierge is an amazing book that teaches you how to excel when working in the hotel industry and how to become not just a concierge, but a great concierge. You will learn from the best in the field - men with several years experience, who have seen and done it all. The book is detailed and exciting and provides information from the simplest to the most challenging areas of the profession. It takes you into the world of the concierge and teaches you how and what to do to be successful in your career and live a fulfilling life.


The Skinny Confidential

The Skinny Confidential
Author: Lauryn Evarts
Publisher: Macmillan
Total Pages: 178
Release: 2014-03-04
Genre: Health & Fitness
ISBN: 1624140459

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A comprehensive collection of lifestyle information, including tips on eating, exercising, and fashion.


A Covert Affair

A Covert Affair
Author: Jennet Conant
Publisher: Simon and Schuster
Total Pages: 416
Release: 2011-04-05
Genre: History
ISBN: 9781439168509

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Bestselling author Jennet Conant brings us a stunning account of Julia and Paul Child’s experiences as members of the Office of Strategic Services (OSS) in the Far East during World War II and the tumultuous years when they were caught up in the McCarthy Red spy hunt in the 1950s and behaved with bravery and honor. It is the fascinating portrait of a group of idealistic men and women who were recruited by the citizen spy service, slapped into uniform, and dispatched to wage political warfare in remote outposts in Ceylon, India, and China. The eager, inexperienced 6 foot 2 inch Julia springs to life in these pages, a gangly golf-playing California girl who had never been farther abroad than Tijuana. Single and thirty years old when she joined the staff of Colonel William Donovan, Julia volunteered to be part of the OSS’s ambitious mission to develop a secret intelligence network across Southeast Asia. Her first post took her to the mountaintop idyll of Kandy, the headquarters of Admiral Lord Louis Mountbatten, the supreme commander of combined operations. Julia reveled in the glamour and intrigue of her overseas assignment and lifealtering romance with the much older and more sophisticated Paul Child, who took her on trips into the jungle, introduced her to the joys of curry, and insisted on educating both her mind and palate. A painter drafted to build war rooms, Paul was a colorful, complex personality. Conant uses extracts from his letters in which his sharp eye and droll wit capture the day-to-day confusion, excitement, and improbability of being part of a cloak- and-dagger operation. When Julia and Paul were transferred to Kunming, a rugged outpost at the foot of the Burma Road, they witnessed the chaotic end of the war in China and the beginnings of the Communist revolution that would shake the world. A Covert Affair chronicles their friendship with a brilliant and eccentric array of OSS agents, including Jane Foster, a wealthy, free-spirited artist, and Elizabeth MacDonald, an adventurous young reporter. In Paris after the war, Julia and Paul remained close to their intelligence colleagues as they struggled to start new lives, only to find themselves drawn into a far more terrifying spy drama. Relying on recently unclassified OSS and FBI documents, as well as previously unpublished letters and diaries, Conant vividly depicts a dangerous time in American history, when those who served their country suddenly found themselves called to account for their unpopular opinions and personal relationships.


Personal Concierge Service

Personal Concierge Service
Author:
Publisher: Entrepreneur Press
Total Pages: 940
Release: 2012-07-15
Genre: Business & Economics
ISBN: 1613082169

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Personal assistants aren't just for the rich and famous anymore. More and more people are willing to pay good money for personal services that help make their lives easier. Our guide will show you how to get started in two high-paying and exciting personal service businesses: personal concierge and personal shopper. As a personal concierge, clients will hire you to plan trips, make dinner reservations, get concert tickets, pick-up dry cleaning and myriad other errands they simply don't have time to do themselves. Love to shop? Become a personal shopper and get paid to shop for gifts, fashions and just about anything else people buy. Some personal shoppers even act as wardrobe consultants to celebrities. Startup is easy. Overhead is low. And you can even work out of your home. All you need to get started is a phone, some business cards, and this essential guide. It teaches you everything you need to know, including: Making the right contacts to find great business and individual clients Using the internet to make your job easier Building loyalty among clients and getting glowing referrals Choosing what services to offer and setting fees What it takes to gain the competitive edge Whichever path you choose, our guide is your key to success. You'll learn everything you need to know to start and run your new business. Sample forms, additional resources, checklists and work sheets guide you through every step of the startup process, putting you on the road to success in your own concierge business today! The First Three Years In addition to industry specific information, you’ll also tap into Entrepreneur’s more than 30 years of small business expertise via the 2nd section of the guide - Start Your Own Business. SYOB offers critical startup essentials and a current, comprehensive view of what it takes to survive the crucial first three years, giving your exactly what you need to survive and succeed. Plus, you’ll get advice and insight from experts and practicing entrepreneurs, all offering common-sense approaches and solutions to a wide range of challenges. • Pin point your target market • Uncover creative financing for startup and growth • Use online resources to streamline your business plan • Learn the secrets of successful marketing • Discover digital and social media tools and how to use them • Take advantage of hundreds of resources • Receive vital forms, worksheets and checklists • From startup to retirement, millions of entrepreneurs and small business owners have trusted Entrepreneur to point them in the right direction. We’ll teach you the secrets of the winners, and give you exactly what you need to lay the groundwork for success. BONUS: Entrepreneur’s Startup Resource Kit! Every small business is unique. Therefore, it’s essential to have tools that are customizable depending on your business’s needs. That’s why with Entrepreneur is also offering you access to our Startup Resource Kit. Get instant access to thousands of business letters, sales letters, sample documents and more – all at your fingertips! You’ll find the following: The Small Business Legal Toolkit When your business dreams go from idea to reality, you’re suddenly faced with laws and regulations governing nearly every move you make. Learn how to stay in compliance and protect your business from legal action. In this essential toolkit, you’ll get answers to the “how do I get started?” questions every business owner faces along with a thorough understanding of the legal and tax requirements of your business. Sample Business Letters 1000+ customizable business letters covering each type of written business communication you’re likely to encounter as you communicate with customers, suppliers, employees, and others. Plus a complete guide to business communication that covers every question you may have about developing your own business communication style. Sample Sales Letters The experts at Entrepreneur have compliled more than 1000 of the most effective sales letters covering introductions, prospecting, setting up appointments, cover letters, proposal letters, the all-important follow-up letter and letters covering all aspects of sales operations to help you make the sale, generate new customers and huge profits.


Start Your Own Personal Concierge Service

Start Your Own Personal Concierge Service
Author: Entrepreneur Press
Publisher: Entrepreneur Press
Total Pages: 156
Release: 2012-05-26
Genre: Business & Economics
ISBN: 1613081642

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Turn Your Can-Do Attitude Into Cash Are you a pro at multi-tasking? Do you thrive on deadlines and love a good challenge? Could you find satisfaction in lending others a hand? If so, you’re in high demand in the booming personal concierge industry. Offering easy startup and low overhead, a personal concierge helps clients with everyday tasks from organizing to shopping. Led by our experts, learn how to successfully establish your business, develop your service list, build a client base, and even, expand. Plus, uncover the secrets of practicing entrepreneurs, gaining priceless insight, advice, and tricks on managing common and difficult requests. Learn how to: Make the right contacts to find great business and individual clients Identify and develop your service niche Choose what services to offer Set fees and collect payment Build vendor relationships Cost-effectively promote and advertise your service Build loyalty and referrals among your clients Hire help And more Sample forms, additional resources, checklists and work sheets guide you through every step of the startup process. You have what it takes to be an in-demand personal concierge—let us help you get started and succeed!