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Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence

Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence
Author: Gwen Van Servellen
Publisher: Jones & Bartlett Publishers
Total Pages: 520
Release: 2009-10-07
Genre: Language Arts & Disciplines
ISBN: 0763755575

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The first text of its kind to address the connection between communication practices and quality patient care outcomes provides future and practicing patient caregivers basic communication knowledge and skills.


Communication Skills for the Health Care Professional

Communication Skills for the Health Care Professional
Author: Gwen Marram Van Servellen
Publisher: Jones & Bartlett Learning
Total Pages: 422
Release: 1997
Genre: Allied health personnel and patient
ISBN: 9780834207660

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This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication.


Communication Skills for the Health Care Professional

Communication Skills for the Health Care Professional
Author: Gwen van Servellen
Publisher: Jones & Bartlett Learning
Total Pages: 612
Release: 2018-08-28
Genre: Health & Fitness
ISBN: 1284177661

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Communication Skills for the Health Care Professional addresses the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well. The Third Edition is a thorough revision that features many new chapters while also combining other chapters for a text that can be used in a single semester course.


Communication Skills for the Health Care Professional

Communication Skills for the Health Care Professional
Author: Gwen van Servellen
Publisher: Jones & Bartlett Learning
Total Pages: 612
Release: 2018-08-21
Genre: Health & Fitness
ISBN: 9781284141436

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Communication Skills for the Health Care Professional addresses the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well. The Third Edition is a thorough revision that features many new chapters while also combining other chapters for a text that can be used in a single semester course.


Communication Skills for the Healthcare Professional, Enhanced Edition

Communication Skills for the Healthcare Professional, Enhanced Edition
Author: Laurie Kelly McCorry
Publisher: Jones & Bartlett Learning
Total Pages: 273
Release: 2020-06-08
Genre: Medical
ISBN: 1284219992

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Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and nonverbal communication skills you need to become a strong communicator.


Communication Rx: Transforming Healthcare Through Relationship-Centered Communication

Communication Rx: Transforming Healthcare Through Relationship-Centered Communication
Author: Calvin L. Chou
Publisher: McGraw Hill Professional
Total Pages: 256
Release: 2017-10-06
Genre: Business & Economics
ISBN: 1260019756

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A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments—and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set—and help others do the same In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.


Communicating Effectively

Communicating Effectively
Author: Michael B. Gilbert
Publisher: R&L Education
Total Pages: 191
Release: 2012-12-03
Genre: Education
ISBN: 161048598X

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Communicating Effectively: Tools for Educational Leaders,second edition, provides a unique perspective for aspiring and practicing educational leaders to expand their problem-solving and conflict-resolution strategies. Starting with an exploration of listening problems and solutions, this book evolves into an examination of how people perceive reality, what motivates them, and what happens when their needs are not met. The concepts of Process Communication, developed by clinical psychologist Taibi Kahler through his background in transactional analysis, provide the basis for the techniques from which educational leaders might choose. Communicating Effectively suggests new ways to understand the people with whom we interact, first by listening and then by understanding what our perceptions, channels, and motivation. Likewise, Michael Gilbert presents examples of problems and positive suggestions to intervene when communication is not effective.


The Art of Communication in Nursing and Health Care

The Art of Communication in Nursing and Health Care
Author: Theresa Raphael-Grimm, PhD, CNS
Publisher: Springer Publishing Company
Total Pages: 202
Release: 2014-10-10
Genre: Medical
ISBN: 0826110568

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A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years


Communication in Nursing and Healthcare

Communication in Nursing and Healthcare
Author: Iris Gault
Publisher: SAGE
Total Pages: 193
Release: 2016-10-18
Genre: Medical
ISBN: 1473987342

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Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students' experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website


Communication Skills for Mental Health Nurses

Communication Skills for Mental Health Nurses
Author: Jean Morrissey
Publisher: McGraw-Hill Education (UK)
Total Pages: 203
Release: 2011-04-16
Genre: Medical
ISBN: 0335238726

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"An extremely informative and useable book covering many aspects of communication ... highly recommended for students and practitioners in the mental health field, whether nurses or not." Mental Health Practice "Learning to communicate effectively is vital for all nurses ... This exciting new book, with an accessible and engaging style, provides nurses working in mental health, with a valuable and comprehensive introduction to successful communication." Martina Mc Guinness, Nurse Practice Development Co-ordinator, HSE Dublin, Ireland "The book is thought provoking and provides examples not only of what we should be doing but also examples of what we should not to be doing. It is a text that I would have loved to have had access to in my student days and early practice and would therefore strongly recommend this book to students and indeed beginner mental health practitioners of any discipline." Sinead Frain, Clinical Nurse Specialist - Home CareBallyfermot/Lucan Mental Health Service "This accessible book takes you through the core communications skills required as a novice through to a more advanced level... The inclusion of clinical scenarios and practice exercises demonstrate clearly how to apply theoretical elements whilst working in a clinical situation ... It is a very good read and a valuable tool for anyone stepping out into the world of mental health nursing!" Antony Johnson, Mental Health Nursing Student, University of Salford, UK "The combination of knowledgeable discussion and richly illustrated case examples makes this an innovative text and an essential resource for those who are challenged with delivering mental health care. A must read for all students." Allison Tennant, Nurse Consultant and Psychotherapist, Rampton Hospital, UK "This useful book focuses on the skills that are absolutely central and essential to all mental health nursing, from basic communication skills to specific interventions and approaches." Dr Neil Brimblecombe, Director of Nursing/Chief Operating Officer, South Staffordshire & Shropshire Healthcare NHS Foundation Trust "This is a fantastic book, absolutely packed with just about everything a mental health nurse needs to know about communication skills ... The succinctly written chapters cover a wide range of key communications skills and each provides clear explanations, examples from 'everyday' life and clinical practice, with opportunities to reflect on your own experiences. Highly recommended." Alan Simpson, Professor of Collaborative Mental Health Nursing, City University London, UK This practical book provides a comprehensive guide to communication in mental health nursing, with an emphasis on demonstrating the use of different skills in various clinical settings. Written by experienced mental health professionals, the book is richly illustrated with a range of clinical case examples that will be recognisable to all nurses. Centred on the communication process as a whole, the topics are carefully presented through the use of patient-nurse dialogues and exchanges which bring the subject to life. This will help you to: Develop essential communication skills Communicate confidently Use phatic communication effectively Use self-reflection in your practice Develop the ability to deal with conflict Develop empathic helping relationships Draw upon various therapeutic models of communication Communication Skills for Mental Health Nurses is ideal for all nurses and healthcare professionals seeking to improve the skills required to communicate confidently and effectively with patients, their carers and other key people involved within the care environment.