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Communicating Across Cultures and Languages in the Health Care Setting

Communicating Across Cultures and Languages in the Health Care Setting
Author: Claire Penn
Publisher: Springer
Total Pages: 375
Release: 2017-12-16
Genre: Language Arts & Disciplines
ISBN: 113758100X

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This book offers a novel approach to understanding the complexities of communication in culturally and linguistically diverse health care contexts. It marks the culmination of two decades of research in South Africa, a context that has obvious application in a wider international climate given current globalization and migration trends. The authors draw from a large body of evidence based across different sites and illnesses, scrutinising both the language dynamics of intercultural health interactions and the perceptions and narratives of multiple participants. Including a range of theoretical, methodological and empirical considerations, the volume sheds light upon qualitative research methods and their application in the intercultural context. This book will be a valuable resource for health professionals, medical educators and language practitioners as well as students and scholars of discourse analysis and the medical humanities.


Cross-cultural Communication in the Health Sciences

Cross-cultural Communication in the Health Sciences
Author: Anne Pauwels
Publisher: Macmillan Education AU
Total Pages: 220
Release: 1995
Genre: Communication
ISBN: 9780732929541

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Paperback edition of a guide to the issues and problems faced by health professionals when they communicate with their clients and patients from different linguistic and cultural backgrounds. Offers many practical solutions and strategies for dealing with cultural and linguistic issues and problems in health care settings. Includes a bibliography and index. The author is the former director of the Language and Society Centre of the National Languages and Literacy Institute of Australia. She now holds the foundation chair in Linguistics at the University of New England.


Health, Communication and Multicultural Communities

Health, Communication and Multicultural Communities
Author: Carmen Valero-Garcés
Publisher: Cambridge Scholars Publishing
Total Pages: 235
Release: 2014-10-21
Genre: Medical
ISBN: 1443870218

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"Communicating in multicultural settings is a field of central interest to those involved in ensuring access to healthcare. Ever-increasing migration requires access to essential legal, medical and social services. This book provides an overview of current issues in this field through a multi-faceted approach, situating the work of potential healthcare professionals and intercultural intermediaries in the broader context of public service providers and practitioners. The book is not oriented towards one population in particular; rather it is directed towards multiple groups, mainly to students of the health sciences and medical professionals interested in communicating with migrants and visitors, and those who have to work in multicultural settings. It is not a theoretical book, nor is it rule-based by any means. It is a handbook oriented towards reflection and practice resulting from years of experience training mediators, interpreters and translators working in minority languages within multicultural settings. It can be used for self-study and independent learning, but will also be extremely useful to teachers and trainers of future doctors and medical staff who seek materials or readings for their classes. Furthermore, it represents an excellent resource for mediators, interpreters and translators who want to learn more about communication in healthcare setting"--Provided by publisher.


Effective Communication in Multicultural Health Care Settings

Effective Communication in Multicultural Health Care Settings
Author: Gary L. Kreps
Publisher: SAGE Publications
Total Pages: 157
Release: 1994-04-08
Genre: Language Arts & Disciplines
ISBN: 1452254001

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This book provides insights into the complexities of multicultural relations in health care and demystifies the many cultural influences on health and health care to achieve its ultimate goal - to help people get the most they can out of health care and facilitate the promotion of public health.


Bilingual Health Communication

Bilingual Health Communication
Author: Elaine Hsieh
Publisher: Routledge
Total Pages: 372
Release: 2016-02-05
Genre: Language Arts & Disciplines
ISBN: 131733065X

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Winner of the NCA Health Communication 2021 Distinguished Book Award. This book examines interpreter-mediated medical encounters and focuses primarily on the phenomenon of bilingual health care. It highlights the interactive and coordinated nature of interpreter-mediated interactions. Elaine Hsieh has put together over 15 hours of interpreter-mediated medical encounters, interview data with 26 interpreters from 17 different cultures/languages, 39 health care providers from 5 clinical specialties, and surveys of 293 providers from 5 clinical specialties. The depth and richness of the data allows for the presentation of a theoretical framework that is not restricted by language combination or clinical contexts. This will be the first book of its kind that includes not only interpreters’ perspectives but also the needs and perspectives of providers from various clinical specialties. Bilingual Health Communication presents an opportunity to lay out a new theoretical framework related to bilingual health care and connects the latest findings from multiple disciplines. This volume presents future research directions that promise development for both theory and practice in the field.


Communicating Across Cultures

Communicating Across Cultures
Author: Carmen Valero-Garcés
Publisher: University Press of America
Total Pages: 217
Release: 2014-03-18
Genre: Language Arts & Disciplines
ISBN: 0761861556

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Communicating Across Cultures: A Coursebook on Interpreting and Translating in Public Services and Institutions is a manual which addresses the complex task of interpreting and translating through reflection and practice. The book originated from discussions with those who perform the work of an intermediary because they “know” the languages and cultures, and with those who would like to do this type of work, but who may require more training. Thus, it is directed at people who, due to their knowledge of two languages, serve as liaisons between immigrant communities, visitors, or foreigners and the societies that receive them. More precisely, it is directed at future professionals in public service translation and interpreting. Communicating Across Cultures will equip future professionals with the necessary knowledge, skills, and tools to act as linguistic, communicative, and cultural liaisons. It will also help improve the communication between the staff of medical, legal, educational, and administrative institutions and their foreign clients.


Clinical Methods

Clinical Methods
Author: Henry Kenneth Walker
Publisher: Butterworth-Heinemann
Total Pages: 1128
Release: 1990
Genre: Medical
ISBN:

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A guide to the techniques and analysis of clinical data. Each of the seventeen sections begins with a drawing and biographical sketch of a seminal contributor to the discipline. After an introduction and historical survey of clinical methods, the next fifteen sections are organized by body system. Each contains clinical data items from the history, physical examination, and laboratory investigations that are generally included in a comprehensive patient evaluation. Annotation copyrighted by Book News, Inc., Portland, OR


Unequal Treatment

Unequal Treatment
Author: Institute of Medicine
Publisher: National Academies Press
Total Pages: 781
Release: 2009-02-06
Genre: Medical
ISBN: 030908265X

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Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.


Multilingual Healthcare

Multilingual Healthcare
Author: Christiane Hohenstein
Publisher: Springer Nature
Total Pages: 352
Release: 2020-03-28
Genre: Medical
ISBN: 3658271205

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This volume is the first to address multilingual healthcare communication around the globe and focuses on institutional, social and linguistic challenges and resources of the healthcare industry. It comprises studies from Canada, Australia, South Africa, Greenland, Italy, Germany, Switzerland and Belgium, and aims to introduce new paths of communicative and methodological agendas, casting a critical view on current linguistic practices in healthcare, nursing and medical interactions. With increased personal mobility in a global society, the need for multilingual staff is on the rise in medical institutions and healthcare organisations, and communicative competencies and practices involving different languages pose challenges for medical doctors, healthcare staff and patients alike. Many studies have highlighted the crucial role played by interpreters and interpreting staff, but the diversity of language situations in different countries requires very different approaches and solutions. Additionally, it may not be possible to develop a single agenda of language services for different medical areas with different needs for counselling, with various forms of treatment that require explanation and the patient‘s informed consent and with varying approaches to the relationship between medical professionals and patients. How to best organise medical (digital) language services in countries as different as South Africa, Greenland, Germany, Belgium and Australia calls for a diversity of possible solutions. The current volume makes a variety of such solutions and practices available for medical staff and healthcare institutions faced with international patients and working with international medical staff. It makes the challenges palpable on an international scale in a way that comparisons may be drawn between different solutions as well as their socio-cultural and institutional implications. This volume is intended for policy makers, medical and healthcare practitioners, institutions, interpreters, teachers and students in professional multilingual healthcare.


Mental Health Across Cultures

Mental Health Across Cultures
Author: Jill Bensonn
Publisher: CRC Press
Total Pages: 222
Release: 2018-10-08
Genre: Medical
ISBN: 1138030899

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Every health professional interacts with patients from different cultures to their own, not just those from different countries, ethnic or religious groups, but also those with cultural differences due to sexual orientation, lifestyle, beliefs, age, gender, social status or perceived economic worth. The potential for confusions in communication and consequent problems are even greater in primary care mental health than in other areas.This guide for all health professionals provides a model for working in mental health across cultures, and outlines practical ways of using psychotherapy skills across cultures. It can be used as personal preparation by individuals in any primary care setting at home or abroad, or as a teaching tool for use with health professionals travelling to another culture, including overseas aid workers and those moving to a new country. It is also of great value to everyone interested in transcultural medicine. 'Wherever we work, whoever we are, we are working across cultures, often without realising it. The first step is to become conscious of this fact. The next step is to read this book' - Jill Benson and Jill Thistlethwaite.