Case Studies In Hotel Management Etc PDF Download
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Author | : |
Publisher | : Educational Institute of American Hotel & Motel Association |
Total Pages | : 0 |
Release | : 1997 |
Genre | : Clubs |
ISBN | : 9780866121590 |
Download Case Studies in Hospitality Management Book in PDF, ePub and Kindle
Author | : Roger DOSWELL (and NAILON (Philip)) |
Publisher | : |
Total Pages | : 138 |
Release | : 1967 |
Genre | : |
ISBN | : |
Download Case Studies in Hotel Management, Etc Book in PDF, ePub and Kindle
Author | : Sally Messenger |
Publisher | : Palgrave |
Total Pages | : 160 |
Release | : 1991 |
Genre | : Hospitality industry |
ISBN | : 9780333546833 |
Download Hospitality Management Book in PDF, ePub and Kindle
Author | : Roger Doswell |
Publisher | : |
Total Pages | : 138 |
Release | : 1967 |
Genre | : Hotel management |
ISBN | : |
Download Case Studies in Hotel Management: Gaynor Hotel Co. Ltd Book in PDF, ePub and Kindle
Author | : Alan Clarke |
Publisher | : Routledge |
Total Pages | : 377 |
Release | : 2009-11-04 |
Genre | : Business & Economics |
ISBN | : 113639401X |
Download International Hospitality Management Book in PDF, ePub and Kindle
International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including: Specified learning outcomes for each chapter International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, and Middle East. Study questions and discussion questions to consolidate learning and understanding. Links to relevant websites at the end of each chapter On-line resources and a test bank is available for lecturers and students
Author | : Michele E. Diener |
Publisher | : Educational Institute |
Total Pages | : 0 |
Release | : 2013-03-27 |
Genre | : |
ISBN | : 9780133148558 |
Download High Performance Hospitality Book in PDF, ePub and Kindle
Author | : Jeremy Huyton |
Publisher | : |
Total Pages | : 347 |
Release | : 2001 |
Genre | : Hotel front desk personnel |
ISBN | : 9781862504820 |
Download Case Studies in Rooms Operations and Management Book in PDF, ePub and Kindle
Teaching students in rooms management, and the associated front-office service, is difficult. Hotels are reluctant to permit students to train using real customers and real problems because initial impression of the hotel, and its ongoing reputation, are dependent on the performance of staff members in this vital area of first contact and primary service.
Author | : Roger Doswell |
Publisher | : |
Total Pages | : 141 |
Release | : 1977 |
Genre | : |
ISBN | : |
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Author | : Timothy R. Hinkin |
Publisher | : Wiley |
Total Pages | : 0 |
Release | : 1995-04-03 |
Genre | : Business & Economics |
ISBN | : 9780471107545 |
Download Cases in Hospitality Management Book in PDF, ePub and Kindle
Based on over 100 interviews conducted with guests and employees of hospitality industry organizations, this book contains 55 actual brief cases and situations which illustrate concepts and issues of hotel, restaurant and travel/tourism management. The cases deal with a variety of managerial topics including decision making, communication, compensation, planning, discrimination, performance appraisal, organization design, sexual harassment, ethics and group dynamics. Section introductions, case headnotes and questions are designed to aid students in analyzing diverse situations.
Author | : Todd Comen |
Publisher | : |
Total Pages | : 54 |
Release | : 2003 |
Genre | : Hotel management |
ISBN | : 9780866122559 |
Download Case Studies in Front Office Management Book in PDF, ePub and Kindle