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Business Expectations

Business Expectations
Author: Bryan Bergeron
Publisher: John Wiley & Sons
Total Pages: 259
Release: 2002-07-22
Genre: Business & Economics
ISBN: 0471271098

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A practical roadmap for developing successful e-business strategic plans E-Business Expectations provides a critical review of the process of evolving a product or service from prototype to practical technology. Written by renown expert on technology issues, this book provides business executives and managers with tools they can use to position their product or service to best satisfy their customer's needs. It guides readers from unrealistic to realistic expectations of what a firm's technology can bring to its e-business strategy. This book provides managers with a solid foundation for creating realistic technological expectations for their e-business in terms of repeatability, scalability, operating environment, resource requirements, and compatibility issues. Bryan P. Bergeron (Brookline, MA) has over thirty years' experience designing and working with computers and electronics. He teaches technology and business at Harvard Medical School and MIT and is Editor in Chief of e.MD, Technical Editor of Postgraduate Medicine, among others. Dr. Bergeron is President of Archetype Technologies, Inc., a technology consulting firm.


Handbook of Economic Expectations

Handbook of Economic Expectations
Author: Ruediger Bachmann
Publisher: Elsevier
Total Pages: 876
Release: 2022-11-04
Genre: Business & Economics
ISBN: 0128234768

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Handbook of Economic Expectations discusses the state-of-the-art in the collection, study and use of expectations data in economics, including the modelling of expectations formation and updating, as well as open questions and directions for future research. The book spans a broad range of fields, approaches and applications using data on subjective expectations that allows us to make progress on fundamental questions around the formation and updating of expectations by economic agents and their information sets. The information included will help us study heterogeneity and potential biases in expectations and analyze impacts on behavior and decision-making under uncertainty. Combines information about the creation of economic expectations and their theories, applications and likely futures Provides a comprehensive summary of economics expectations literature Explores empirical and theoretical dimensions of expectations and their relevance to a wide array of subfields in economics


Managing Client Expectations

Managing Client Expectations
Author: Standolyn Robertson
Publisher:
Total Pages: 113
Release: 2020-05-02
Genre:
ISBN: 9781796672305

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Ready to see your client relationships thrive? Discover the tools, talking points, and techniques you need to manage your clients' expectations with confidence. If you've ever found yourself at the end of an appointment wondering what went wrong, this book is for you.This is a step-by-step guide to manage your clients' expectations once and for all. We explore the three critical stages of the client relationship. *Stage 1: The Beginning of the Relationship *Stage 2: The Middle: The Initial Client Contact *Stage 3: The End of the Appointment and the Beginning of a Lasting Relationship Whether you're a new or veteran professional organizer or productivity consultant, don't spend the next 20 years learning from your mistakes; learn from mine. I share my lessons learned as well as the structures and strategies I've developed over the last 20+ years to manage client expectations and grow my business.Have you ever felt you were working for free? Learn how to establish boundaries.Are you not getting the follow-up appointments? Find the systems and strategies you need to meet the real needs of your clients.Have you ever upset a client but didn't know where you went wrong? Discover how to navigate triggers and red flags.Are you ready to be inspired to take your business to the next level by managing your client's expectations?


Managing Expectations

Managing Expectations
Author: Naomi Karten
Publisher: Addison-Wesley
Total Pages: 277
Release: 2013-07-15
Genre: Computers
ISBN: 0133488667

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This is the digital version of the printed book (Copyright © 1994). People have expectations. Your clients, for example. Sometimes their expectations of you seem unreasonable. But sometimes your expectations of them seem just as unreasonable (in their eyes). The problem is that these mismatched expectations can lead to misunderstandings, frayed nerves, and ruffled feathers. More seriously, they often lead to flawed systems, failed projects, and a drain on resources. Managing Expectations shows how to identify expectations and suggests ways to gain more control of them. In today's turbulent business world, understanding and meeting your customers' expectations is indeed a challenge, and it's not hard to understand why: Expectations affect a range of interactions, including service responsiveness, service capability, product functionality, and project success. Expectations are difficult to control and impossible to turn off. However, by learning to identify and influence what your customers expect, you can dramatically improve the quality, impact, and effectiveness of your services. Contents include sections on communication skills, information gathering, policies and practices, building win-win relationships, as well as a concluding chapter on how to formulate an action plan. A Step-by-Step Guide to Managing Expectations Guard Against Conflicting Messages Use Jargon with Care Identify Communication Preferences Listen Persuasively Help Customers Describe Their Needs Become an Information-Gathering Skeptic Understand Your Customers' Context Try the Solution On for Size Clarify Perceptions Set Uncertainty-Managing Service Standards When Appropriate, Just Say Whoa Build Win-Win Relationships Formulate an Action Plan


It's All About the Guest

It's All About the Guest
Author: Steve Difillippo
Publisher: Rowman & Littlefield
Total Pages: 293
Release: 2013-10-15
Genre: Business & Economics
ISBN: 1493001108

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When’s the last time you picked up a business book that was so engaging you couldn’t put it down? Steve Difillippo was only 24 when he opened his first Davio’s restaurant. Since then, he’s wowed Julia Child with his pomodoro, overlooked some triple-X rated shenanigans at Table 7, taken on American Express, gotten himself into Time and Newsweek (for taking on American Express), cooked a rabbit for Stevie Ray Vaughn, inadvertently gotten a guest divorced, whipped up some tasty eats at the Super Bowl--and that’s just the beginning. The money hasn’t been bad, either: that first restaurant is now the hub of a rapidly growing $50 million restaurant brand group and a $10 million Davio’s brand food line. With guests constantly asking how he did it, Steve has written the ultimate guide to starting a restaurant, running a successful business, enjoying food, and living life. The 5.9 million restaurant workers who say they want to open their own restaurant will go nuts over this book, but so will anybody who loves food and the restaurant world--heck, anybody who wants to make money and have a blast doing it. As a special bonus, Steve includes twelve classic Davio’s recipes.


My Expectations Nearly Killed My Dream

My Expectations Nearly Killed My Dream
Author: Andries J. Jacobs
Publisher: Xlibris Corporation
Total Pages: 230
Release: 2020
Genre: Business & Economics
ISBN: 1664120629

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Operating in a start-up and entrepreneurial environment that is innovative, fast-paced, and requires multitasking brings about the realization that a demonstrable gap exists between what leadership expects of consultants and how they, in reality, work, referred to as the expectation-reality gap (ERG). Whether you have an idea, are ready to initiate, or are building your consulting organization, you will benefit from the content of this book. Once your leadership and consultants grasp the themes, writes Jacobs, they will respond with urgency to become key players and gain significant momentum for your start-up, and consulting business. Jacobs masterfully applied the input-process-output (IPO) model and descriptive attributes to demonstrate and analyze the ERG, and guide readers to gain insight into why the expectation-reality gap occurs, and what inadequacies might exist in terms of culture, capability, and leadership. Jacobs provides for each theme, a checklist of questions to ascertain whether your organization employs practices to avoid or narrow the ERG. Realizing the ERG themes exist and understanding the context is a powerful instrument. For hiring teams during the recruitment process; client-engagement leaders when engaging consultants in business development activities; project leaders in assigning and mentoring team members; executive management in starting, leading, and managing consulting organizations; and for individual consultants understanding what leaders expect. My Expectations Nearly Killed My Dream is the checklist methodology every entrepreneur needs to build a non-conventional business, an influential culture, and talent that can sustain an environment characterized by client value, speed, and adaptability.


Expectations

Expectations
Author: Arie Arnon
Publisher: Springer Nature
Total Pages: 244
Release: 2020-03-20
Genre: Business & Economics
ISBN: 3030413578

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This book provides a unique historical perspective on expectations in economic theory, and applications of expectations models in economic history. Based on papers presented at the 2017 Thomas Guggenheim Conference, it brings together the work of economists, historians of economics, and economic historians on issues and events concerning expectations in economics and economic history. The contributions address: (i) the history of expectations models; (ii) growth, expectations and political economy; (iii) controversies regarding expectations methods and models; (iv) expectations in theory and reality; and (v) expectations in economic history. The book opens with a lecture by Thomas Guggenheim Prize winner Duncan Foley on the evolution of expectations in modern economic thought. The remaining content is divided into two parts, the first of which focuses on the utilization of expectations in the “ancient” and “meso” periods of high theory, i.e., from Smithian to Keynesian approaches. The papers cover topics such as “modern” applications of expectations in both “Tobinesque-Phillips” and “Harrodian-Solowian” contexts, and the debate between Friedmanite and Keynesian approaches to expectation formation. In turn, the last part presents essays on the role of economic expectations in connection with historical events and contexts, ranging from the early 20th century to World War II, and on the application of expectations theory to hyperinflation and stabilization, taking Israel as a case study.


Federal Trade Commission Decisions

Federal Trade Commission Decisions
Author: United States. Federal Trade Commission
Publisher:
Total Pages: 1188
Release: 1995
Genre: Competition, Unfair
ISBN:

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Policyholder's Reasonable Expectations

Policyholder's Reasonable Expectations
Author: Yong Qiang Han
Publisher: Bloomsbury Publishing
Total Pages: 273
Release: 2016-11-03
Genre: Law
ISBN: 1509900772

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Over the past two decades, protecting contractual parties' reasonable expectations has incrementally gained judicial recognition in English contract law. In contrast, however, the similar 'doctrine' of 'policyholder's reasonable expectations' has been largely rejected in English insurance law. This is injurious, firstly, to both the consumer and business policyholder's reasonable expectations of coverage of particular risks, and, secondly, to consumer policyholder's reasonable expectations of bonuses in with-profits life insurance. To remedy these problems, this book argues for an incremental but definite acceptance of the conception of policyholder's reasonable expectations in English insurance law. It firstly discusses the homogeneity between insurance law and contract law, as well as the role of (reasonable) expectations and their relevance to the emerging duty of good faith in contract law. Secondly, following a review and re-characterisation of the American insurance law 'doctrine' of reasonable expectations, the book addresses the conventional English objections to the reasonable expectations approach in insurance law. In passing, it also rethinks the approach to the protection of policyholder's reasonable expectations of bonuses in with-profits life insurance through a revisit to the (in)famous case Equitable Life Assurance Society v Hyman [2000] UKHL 39, particularly to its relevant business and regulatory background.


From Bud to Boss

From Bud to Boss
Author: Kevin Eikenberry
Publisher: John Wiley & Sons
Total Pages: 326
Release: 2011-01-07
Genre: Business & Economics
ISBN: 0470943904

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Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the book addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now.