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Sales Techniques

Sales Techniques
Author: William T. Brooks
Publisher: McGraw Hill Professional
Total Pages: 207
Release: 2004-03-02
Genre: Business & Economics
ISBN: 0071454330

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Sales Techniques is an insightful and practical compilation of proven techniques and modern tools, designed to help both neophyte and seasoned sales professionals work with customers and successfully close the deal. From selling solutions instead of products to finding, communicating with, and even closing customers on the Internet, this latest addition to the popular Briefcase Books series will show salespeople how to organize their sales efforts, work successfully with today's more demanding customer base, efficiently and effectively close a sale, consistently follow up after the sale to encourage high-profit repeat business and referrals, and much more.


Design for Six Sigma

Design for Six Sigma
Author: Greg Brue
Publisher: McGraw Hill Professional
Total Pages: 209
Release: 2003-02-22
Genre: Business & Economics
ISBN: 0071425632

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THE BRIEFCASE BOOKS SERIEs Now translated into 11 languages! This reader-friendly, icon-rich series is must reading for all managers at every level All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. DESIGN FOR SIX SIGMA Six Sigma has revolutionized the ways in which companies meet and beat today's stringent quality expectations. But achieving Six Sigma results first requires Six Sigma building blocks. Design for Six Sigma unveils a systematic methodology for enabling the design of products, services, and processes to meet Six Sigma quality levels. Designed to be easily read and implemented, this concise Briefcase Book shows managers at all levels how to include Six Sigma at the earliest stages of virtually any manufacturing process. Here are DFSS's techniques for: Optimizing the design process to achieve Six Sigma performance Integrating Six Sigma from the outset of new product development Self-examinations, explanatory sidebars, and chapter-ending checklists


Project Management, Second Edition (Briefcase Books Series)

Project Management, Second Edition (Briefcase Books Series)
Author: Gary R. Heerkens
Publisher: McGraw Hill Professional
Total Pages: 268
Release: 2013-11-22
Genre: Business & Economics
ISBN: 0071818529

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ON TIME, ON BUDGET . . . MANAGE EVERY PROJECT LIKE A PRO In today's environment of tight turnarounds and even tighter budgets, the effective project manager is often considered the most valuable member of a workplace team. Project Management, Second Edition, provides a step-by-step introduction to the tools and techniques necessary to successfully spearhead your next project. This new edition has everything that made the original so popular, plus it has been updated to reflect new principles and strategies in team building, planning, estimating costs, managing project interfaces, and more--providing you with the kind of business savvy today's project manager is expected to possess. Learn how to: Stay on top of all aspects of your project: process, interpersonal, and organizational Forge a spirit of cooperation--and achievement--among diverse team members Manage all the contingencies--foreseen and unforeseen--that come up in every project


Six Sigma for Managers

Six Sigma for Managers
Author: Greg Brue
Publisher: McGraw Hill Professional
Total Pages: 67
Release: 2005-06-05
Genre: Business & Economics
ISBN: 0071490248

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Six Sigma for Managers is a practical overview on how to implement Six Sigma practices in everyday business. Emphasizing straightforward explanations instead of complex charts and statistics, it shows managers how to map processes, measure smart, and follow other Six Sigma principles.


Skills for New Managers

Skills for New Managers
Author: Morey Stettner
Publisher: McGraw Hill Professional
Total Pages: 189
Release: 2000-05-09
Genre: Business & Economics
ISBN: 0071501835

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Skills for New Managers will include hands-on information on the following key topics: hiring new employees by asking the right questions; delegating work efficiently; dealing with the stress that comes with a management position; communicating effectively with your employees; how to master mentoring, leadership, and coaching styles. These books will be rich in practical techniques and examples, each book will supply specific answers to problems that managers will face throughout their careers. Skills for New Managers will detail specific techniques and strategies that managers can use to smooth their way into a management position, from hiring to delegating. The series will also continue its user-friendly, icon-rich format, which is designed to be easily digested for managers at all levels of the organizational hierarchy. Books in the series will also feature short, snappy chapters, bulleted lists, checklists and definition of terms as well as summaries at the end of every chapter.


Manager's Guide to Employee Engagement

Manager's Guide to Employee Engagement
Author: Scott Carbonara
Publisher: McGraw Hill Professional
Total Pages: 289
Release: 2012-10-05
Genre: Business & Economics
ISBN: 0071799516

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USE THE POWER OF EMPLOYEE ENGAGEMENT TO IGNITE PASSION, PURPOSE, AND PRODUCTIVITY IN EVERY MEMBER OF YOUR STAFF Successful managers understand that their job is to help employees do their best work, not simply give orders. The Manager's Guide to Employee Engagement shows leaders at all levels how to build relationships that support collaboration and drive meaningful performance improvement. Learn how to: Foster loyalty, trust, and commitment in all your employees Create a culture of positive thinking Empower employees to act as internal entrepreneurs Align employee and organizational values and goals Become "the best boss ever"--without losing sight of business goals Learn how to make your employees engaged and successful--and facilitate your own success at the same time. Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms and concepts Tactics and strategies for engaging employees Tips for executing the tactics in the book Practical advice for minimizing the possibility of error Warning signs for when things are about to go wrong Examples of successful engagement tactics Specific planning procedures, tactics, and hands-on techniques


Mommy's Briefcase

Mommy's Briefcase
Author: Alice Low
Publisher: Cartwheel Books
Total Pages: 24
Release: 2002
Genre: Cats
ISBN: 9780439374637

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Rhymed text describes a hardworking feline mother's busy day while exploring the contents of the briefcase she carries to and from the office.


Manager's Guide to Operations Management

Manager's Guide to Operations Management
Author: John Kamauff
Publisher: McGraw Hill Professional
Total Pages: 273
Release: 2009-10-09
Genre: Business & Economics
ISBN: 0071713182

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The secrets to improving operations while maintaining the highest quality How do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to: Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently With Manager’s Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality—the secret to business success.


Performance Management

Performance Management
Author: Robert Bacal
Publisher: McGraw-Hill
Total Pages: 228
Release: 1998-11-30
Genre: Business & Economics
ISBN: 9780070718661

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You can achieve performance levels once thought unattainableÐbut only when managers and workers establish clear lines of communication, and understand how their jobs contribute to the goals of both themselves and the organization. Performance Management is the comprehensive guidebook on how to establish a communication system to get top performance and value from each employee. It will show you how to conduct goals-focused performance planning meetings and performance appraisals and foster a true commitment to success within each employee. A meaningful tool for stimulating workplace cooperation, Performance Management will benefit the employee, the manager, and the organization itself.


The Briefcase

The Briefcase
Author: Bobby Sims
Publisher: AuthorHouse
Total Pages: 402
Release: 2016-05-24
Genre: Fiction
ISBN: 1524609617

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Jeff Sams finds his investigative skills are to be put to the ultimate test due to his own father being murdered. By coincidence, his commitment to find the one responsible teams him up with a friend working for the CIA who elicits his help in a national security breech against the United States. As the plot thickens, it unfolds into an international involvement as well as a connection to his fathers murder. The similar interest of both friends leads them down a parallel and dangerous path, which for Jeff culminates in a troubling and surprising conclusion.