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Beyond Service Lies the Experience Revised Edition

Beyond Service Lies the Experience Revised Edition
Author: Whitfield David B.
Publisher: iUniverse
Total Pages: 102
Release: 2009-12
Genre: Business & Economics
ISBN: 1440187061

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"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce


Beyond Service Lies the Experience

Beyond Service Lies the Experience
Author: David Whitfield
Publisher: iUniverse
Total Pages: 75
Release: 2007-05
Genre: Business & Economics
ISBN: 0595422829

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"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce


Beyond the Light

Beyond the Light
Author: P. M. H. Atwater
Publisher:
Total Pages: 0
Release: 2009-07
Genre: Near-death experiences
ISBN: 9781929661336

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P M H Atwater knows what it's like to die. And the experience so changed her life that she has devoted years to researching the phenomenon of the Near-Death Experience. From her own encounter with life-after-death and from interviews with hundreds of others, she presents this remarkable and reassuring vision into a world beyond the one we know: What it feels like to die; What awaits us after we see the light; Why many who are rescued from death don't want to come back; Why some people encounter hellish experiences; How life changes after a Near-Death Experience and much more!


Teaching What Really Happened

Teaching What Really Happened
Author: James W. Loewen
Publisher: Teachers College Press
Total Pages: 289
Release: 2018-09-07
Genre: Education
ISBN: 0807759481

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“Should be in the hands of every history teacher in the country.”— Howard Zinn James Loewen has revised Teaching What Really Happened, the bestselling, go-to resource for social studies and history teachers wishing to break away from standard textbook retellings of the past. In addition to updating the scholarship and anecdotes throughout, the second edition features a timely new chapter entitled "Truth" that addresses how traditional and social media can distort current events and the historical record. Helping students understand what really happened in the past will empower them to use history as a tool to argue for better policies in the present. Our society needs engaged citizens now more than ever, and this book offers teachers concrete ideas for getting students excited about history while also teaching them to read critically. It will specifically help teachers and students tackle important content areas, including Eurocentrism, the American Indian experience, and slavery. Book Features: An up-to-date assessment of the potential and pitfalls of U.S. and world history education. Information to help teachers expect, and get, good performance from students of all racial, ethnic, and socioeconomic backgrounds. Strategies for incorporating project-oriented self-learning, having students conduct online historical research, and teaching historiography. Ideas from teachers across the country who are empowering students by teaching what really happened. Specific chapters dedicated to five content topics usually taught poorly in today’s schools.


The Experience Economy

The Experience Economy
Author: B. Joseph Pine
Publisher: Harvard Business Press
Total Pages: 276
Release: 1999
Genre: Business & Economics
ISBN: 9780875848198

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This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.


Model Rules of Professional Conduct

Model Rules of Professional Conduct
Author: American Bar Association. House of Delegates
Publisher: American Bar Association
Total Pages: 216
Release: 2007
Genre: Law
ISBN: 9781590318737

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The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.


The Experience of No-Self

The Experience of No-Self
Author: Bernadette Roberts
Publisher: State University of New York Press
Total Pages: 215
Release: 1993-03-26
Genre: Religion
ISBN: 1438417462

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Explores the journey beyond union, beyond self and God, into the silent and still regions of the Unknown.


Beyond Lies the Wub

Beyond Lies the Wub
Author: Philip K. Dick
Publisher: The Floating Press
Total Pages: 23
Release: 2009-04-01
Genre: Fiction
ISBN: 1775414744

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Beyond Lies the Wub was the first story ever published by science fiction writer Philip K. Dick. In this short story Peterson buys a "wub" from a local before his departure from Mars and takes it back aboard the ship on which he is a crew member. But the captain Franco cites his concerns about the extra weight of having this huge pig-like creature on-board, although he really seems more interested in how it might taste. Once in space however, the crew realize that the wub is an intelligent being, able to use telepathy and perhaps even control people's minds.


Lean In

Lean In
Author: Sheryl Sandberg
Publisher: Knopf
Total Pages: 241
Release: 2013-03-11
Genre: Biography & Autobiography
ISBN: 0385349955

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#1 INTERNATIONAL BESTSELLER • “A landmark manifesto" (The New York Times) that's a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential. In her famed TED talk, Sheryl Sandberg described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than eleven million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg, COO of Meta (previously called Facebook) from 2008-2022, provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home.