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Beyond Loyalty

Beyond Loyalty
Author: Minoru Kiyota
Publisher: University of Hawaii Press
Total Pages: 274
Release: 1997-06-01
Genre: Biography & Autobiography
ISBN: 9780824819392

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Beyond Loyalty is the powerful and inspiring story of a young man whose life and education were rudely disrupted by the U.S. government's imprisonment of Japanese Americans during World War II. Few Japanese Americans have written so frankly about the humiliation they felt during World War II. Moreover, Kiyota is perhaps the first "renunciant" to share publicly the mental anguish that led to and resulted from his decision to relinquish his U.S. citizenship. Further, as a "kibei nisei"--one of a small group of Japanese Americans who spent part of their childhood in Japan--Kiyota writes from the vantage point of an individual who is at home in two very different languages and cultures. Recent events such as the Gulf War have made it all too clear that there is still much to be learned about democracy's treatment of its ethnic minorities. By putting a human face on issues of constitutional rights that arise in time of crisis, this absorbing account deserves a wide readership.


Beyond Customer Satisfaction to Customer Loyalty

Beyond Customer Satisfaction to Customer Loyalty
Author: Keki R. Bhote
Publisher: Amacom Books
Total Pages: 148
Release: 1996
Genre: Business & Economics
ISBN: 9780814423622

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This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.


Marketing and Customer Loyalty

Marketing and Customer Loyalty
Author: Mauro Cavallone
Publisher: Springer
Total Pages: 126
Release: 2017-05-10
Genre: Business & Economics
ISBN: 3319519913

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This book analyzes the evolution of marketing and the ways in which marketing actions can be rendered more effective, before setting out a new approach to marketing, termed The Extra Step (TES) in recognition of the importance that it attributes to the final extra step in enhancing the effectiveness of marketing efforts. Readers will find clear description of the pathway from purchase to loyalty and the various means of developing customer loyalty. It is explained how the TES approach goes one step further by considering the consumer as a partner whose involvement during the production and fine tuning phase of products and services can help to increase the efficiency of customer loyalty actions implemented by companies. The theoretical analysis is supported by observations and empirical evidence relating to the concepts and benefits of the TES approach. These examples concern firms in Italy, Europe, and the United States, including insurance agencies, pharmaceutical companies and pharmacies, and food distribution companies. The TES approach is of wide relevance and especially valid for the service sector.


Desire in Lingerie

Desire in Lingerie
Author: Penelope Sky
Publisher: Createspace Independent Publishing Platform
Total Pages: 282
Release: 2018-07-03
Genre: Lingerie
ISBN: 9781986800495

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"Bones is a man I despise. He gives bad blood a whole new definition. But he's not exactly what I thought he was. Maybe men can change. But it doesn't matter how I feel about him. My father would never approve. He'd never let me love a man like him."--Page 4 of cover.


Loyalty Management

Loyalty Management
Author: Cristina Ziliani
Publisher: Routledge
Total Pages: 256
Release: 2019-10-08
Genre: Business & Economics
ISBN: 0429663420

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In this insightful new text, Cristina Ziliani and Marco Ieva trace the evolution of thinking and practice in loyalty management. From trading stamps to Amazon Prime and Alibaba 88 Membership, they present a fresh take on the tools, strategies and skills that underpin its key significance in marketing today. Loyalty management is increasingly identified with the design and management of a quality customer experience on the journey across the many touchpoints that connect the customer with the brand. Evaluating the research on best practice and offering concrete examples from industry, the authors argue that existing schemes and systems are not just things of the past but should be the optimal starting point for companies needing to foster customer loyalty in an omnichannel world. Drawing on 20 years of experience in research, consulting and teaching, the authors have compiled a unique research-based practice-oriented text. It will guide marketers, business leaders and students through the changes in marketing thought and practice on loyalty management as well as offering practical guidance on the skills and capabilities that companies need if they want to be successful at delivering essential loyalty-driving customer experiences.


Loyalty in America

Loyalty in America
Author: John H. Schaar
Publisher: Univ of California Press
Total Pages: 228
Release: 2023-11-10
Genre: Political Science
ISBN: 0520350383

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This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1957.


Loyalty in Our Time

Loyalty in Our Time
Author: Clarrie Burke
Publisher: Strategic Book Publishing
Total Pages: 165
Release: 2011
Genre: Philosophy
ISBN: 1609767535

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While on a cruise, the subject of loyalty was raised at the dinner table. A retired school teacher lamented, "Loyalty! I sometimes wonder what that means in this day and age." This set in motion a lively discussion that drew attention to loyalty as a poignant social issue in our changing society. Loyalty in Our Time: Does Loyalty Matter Anymore? raises some disturbing issues.From the latter part of the 20th century, society has become transfixed and divided by the growing controversy surrounding loyalty, which continues to tug at the very fabric of our society. The controversy continues in all forms of the media and on the Internet. News items have highlighted the perceived breakdown in loyalty across the board, within organisations, institutions, associations, political parties, government, partnerships, sporting clubs and teams."Loyalty is dead!" has become a common mournful cry. The quest to gain some measure of validation for this fatalistic statement comes through a basic understanding of the concept of loyalty, as well as in real-life situations.Try raising this topic at your next dinner party or social gathering! About the Author: Clarrie Burke was born in Port Moresby, Papua New Guinea. At the onset of World War II, his family was evacuated to Brisbane, Australia. Following his schooling in Australia, he trained as a primary teacher, and for most of his career he worked in teacher education. Upon retirement, he was an executive member of Amnesty International (Queensland) and joint coordinator of the Queensland Schools Amnesty Network. He has written articles, and conducted workshops and projects on human rights, personal ethics, and social responsibility for youth.Publisher's website: http: //www.strategicpublishinggroup.com/title/LoyaltyInOurTime.html


Why Loyalty Matters

Why Loyalty Matters
Author: Timothy Keiningham
Publisher: BenBella Books, Inc.
Total Pages: 267
Release: 2010-03-16
Genre: Business & Economics
ISBN: 1935251295

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For decades we've been told that we live in fast-paced, dog-eat-dog world, that loyalty gets you nowhere, and that we must look out for number one! We've been told that to succeed we have to constantly reinvent ourselves, let go of past relationships, and move on to greener pastures. And we've been told that all this is good. But it's not good. Why Loyalty Matters is grounded in the most comprehensive study of loyalty ever conducted, and what it reveals can change your life. The science is very clear – when it comes to business success, satisfaction in our relationships and even overall happiness, loyalty is essential. Renowned loyalty experts Timothy Keiningham and Lerzan Aksoy combine their own groundbreaking research with the leading thinking in philosophy, sociology, psychology, economics and management to provide a comprehensive guide to understanding what loyalty is, what it isn't and how to unlock its power in your personal and professional life.


Beyond the Military Revolution

Beyond the Military Revolution
Author: Jeremy Black
Publisher: Bloomsbury Publishing
Total Pages: 242
Release: 2011-04-01
Genre: History
ISBN: 0230344151

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The seventeenth century has long been seen as a period of 'crisis' or transition from the pre-modern to the modern world. This book offers a chance to explore this crisis from the perspective of war and military institutions in a way that should appeal to those doing global history. By placing 17th century warfare in a global context, Black challenges conventional chronologies and permits a reappraisal of the debate over what has been seen as the Military Revolution of the early-modern period. The book discusses war with regard to strategic cultures, assesses military capability in terms of tasks and challenges faced and attaches styles of warfare to their social and political contexts. Genuinely global in range, this up-to-date and wide-ranging account provides fresh historiographical insights into this crucial period in world history.


The Limits of Loyalty

The Limits of Loyalty
Author: Jarret Ruminski
Publisher: Univ. Press of Mississippi
Total Pages: 298
Release: 2017-09-15
Genre: History
ISBN: 1496813995

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Jarret Ruminski examines ordinary lives in Confederate-controlled Mississippi to show how military occupation and the ravages of war tested the meaning of loyalty during America's greatest rift. The extent of southern loyalty to the Confederate States of America has remained a subject of historical contention that has resulted in two conflicting conclusions: one, southern patriotism was either strong enough to carry the Confederacy to the brink of victory, or two, it was so weak that the Confederacy was doomed to crumble from internal discord. Mississippi, the home state of Confederate President Jefferson Davis, should have been a hotbed of Confederate patriotism. The reality was much more complicated. Ruminski breaks the weak/strong loyalty impasse by looking at how people from different backgrounds--women and men, white and black, enslaved and free, rich and poor--negotiated the shifting contours of loyalty in a state where Union occupation turned everyday activities into potential tests of patriotism. While the Confederate government demanded total national loyalty from its citizenry, this study focuses on wartime activities such as swearing the Union oath, illegally trading with the Union army, and deserting from the Confederate army to show how Mississippians acted on multiple loyalties to self, family, and nation. Ruminski also probes the relationship between race and loyalty to indicate how an internal war between slaves and slaveholders defined Mississippi's social development well into the twentieth century.