Benchmarking For North Carolina Public Transportation Systems PDF Download
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Author | : Thomas Judd Cook |
Publisher | : |
Total Pages | : 125 |
Release | : 2006 |
Genre | : Benchmarking (Management) |
ISBN | : |
Download Benchmarking for North Carolina Public Transportation Systems Book in PDF, ePub and Kindle
The North Carolina Department of Transportation, Public Transportation Division (NCDOT/PTD) requested recommendations for a benchmarking process for public transportation systems. The project was aimed at providing three primary products: 1. A set of selected benchmarks for public transit systems, particularly efficiency and effectiveness benchmarks that are commonly used by other transit systems and funding agencies, and including benchmarks that specifically relate to important customer satisfaction factors identified as part of the study. 2. A recommended benchmarking process and Guidebook that can be used by public transit systems in North Carolina to measure their performance and to then institute steps to improve any areas of low performance. 3. A set of minimum statewide standards that would be used by NCDOT/PTD to provide incentives and disincentives that would encourage public transit systems to steadily improve performance.
Author | : Thomas Judd Cook |
Publisher | : |
Total Pages | : 98 |
Release | : 2007 |
Genre | : Budget |
ISBN | : |
Download Performance-based Budgeting for North Carolina Public Transportation Systems Book in PDF, ePub and Kindle
Author | : Paul Ryus |
Publisher | : Transportation Research Board |
Total Pages | : 122 |
Release | : 2010 |
Genre | : Business & Economics |
ISBN | : 0309154820 |
Download A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry Book in PDF, ePub and Kindle
TRB's Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.
Author | : Transit Cooperative Research Program |
Publisher | : Transportation Research Board |
Total Pages | : 62 |
Release | : 2007 |
Genre | : Affirmative action programs |
ISBN | : 0309098904 |
Download Racial and Gender Diversity in State DOTs and Transit Agencies Book in PDF, ePub and Kindle
Author | : North Carolina. Public Transportation Division |
Publisher | : |
Total Pages | : 20 |
Release | : 2009 |
Genre | : Transportation |
ISBN | : |
Download North Carolina Public Transportation Systems Book in PDF, ePub and Kindle
Author | : David N. Ammons |
Publisher | : SAGE Publications |
Total Pages | : 513 |
Release | : 2001-02-21 |
Genre | : Science |
ISBN | : 1452267103 |
Download Municipal Benchmarks Book in PDF, ePub and Kindle
The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services. New to this edition: -Updated charts and data throughout -New chapters "Management Services," "Parking Services," "Risk Management," "Social Services," "Streets, Sidewalks, and Storm Drainage," Water and Sewer Services," "Fleet Maintenance," "Gas and Electric Services" -Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.
Author | : |
Publisher | : |
Total Pages | : 508 |
Release | : 2009 |
Genre | : Highway research |
ISBN | : |
Download Report Book in PDF, ePub and Kindle
Author | : Thomas Judd Cook |
Publisher | : |
Total Pages | : 100 |
Release | : 2004 |
Genre | : Local transit |
ISBN | : |
Download Use of Performance Standards and Measures for Public Transportation Systems Book in PDF, ePub and Kindle
Author | : Petrea Moyle |
Publisher | : |
Total Pages | : 72 |
Release | : 1996 |
Genre | : Administrative agencies |
ISBN | : |
Download Establishing an Ongoing Benchmarking System in North Carolina State Government Book in PDF, ePub and Kindle
Author | : David Ammons |
Publisher | : Routledge |
Total Pages | : 536 |
Release | : 2014-12-18 |
Genre | : Business & Economics |
ISBN | : 1317464338 |
Download Municipal Benchmarks Book in PDF, ePub and Kindle
Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation. "Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute "I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)