An Assessment Of Utah Tourism Industrys Perceptions Of Hospitality And Customer Service Training PDF Download
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| Author | : Keshab Parajuli |
| Publisher | : |
| Total Pages | : 172 |
| Release | : 2006 |
| Genre | : Customer services |
| ISBN | : 9781109799507 |
Download An Assessment of Utah Tourism Industry's Perceptions of Hospitality and Customer Service Training Book in PDF, ePub and Kindle
A Web survey of a random sample of tourism industry organizations across Utah assessed the industry's perceptions and attitudes toward hospitality and customer service training. Respondents believed that better hospitality and customer service extended to the visitors positively influence tourism businesses and strongly insisted providing hospitality and customer service training for employees as necessary in this regard. Respondents also exhibited an interest in being directly involved in a hospitality and customer service training program in the state. Many of the respondents perceived "online" and "on demand" hospitality and customer service training as being useful and exhibited an interest to use such training. The majority of respondents had at least some degree of willingness to pay for hospitality and customer service training for their employees. Some negative motivations towards training also existed, especially because existing training programs often did not capture the real needs of all of the industry stakeholders.
| Author | : |
| Publisher | : International University College |
| Total Pages | : 159 |
| Release | : 2015-03-01 |
| Genre | : |
| ISBN | : |
Download European Journal of Tourism Research Book in PDF, ePub and Kindle
The European Journal of Tourism Research is an interdisciplinary scientific journal in the field of tourism, published by Varna University of Management, Bulgaria. Its aim is to provide a platform for discussion of theoretical and empirical problems in tourism. Publications from all fields, connected with tourism such as management, marketing, sociology, psychology, geography, political sciences, mathematics, statistics, anthropology, culture, information technologies and others are invited. The journal is open to all researchers. Young researchers and authors from Central and Eastern Europe are encouraged to submit their contributions. Regular Articles in the European Journal of Tourism Research should normally be between 4 000 and 20 000 words. Major research articles of between 10 000 and 20 000 are highly welcome. Longer or shorter papers will also be considered. The journal publishes also Research Notes of 1 500 – 2 000 words. Submitted papers must combine theoretical concepts with practical applications or empirical testing. The European Journal of Tourism Research includes also the following sections: Book Reviews, announcements for Conferences and Seminars, abstracts of successfully defended Doctoral Dissertations in Tourism, case studies of Tourism Best Practices. The European Journal of Tourism Research is published in three Volumes per year. The full text of the European Journal of Tourism Research is available in the following databases: EBSCO Hospitality and Tourism CompleteCABI Leisure, Recreation and TourismProQuest Research Library Individual articles can be rented via journal's page at DeepDyve. The journal is indexed in Scopus and Thomson Reuters' Emerging Sources Citation Index. The editorial team welcomes your submissions to the European Journal of Tourism Research.
| Author | : |
| Publisher | : |
| Total Pages | : 660 |
| Release | : 1995 |
| Genre | : Leisure |
| ISBN | : |
Download Leisure, Recreation, and Tourism Abstracts Book in PDF, ePub and Kindle
| Author | : Minnesota Extension Service. Tourism Center |
| Publisher | : |
| Total Pages | : 6 |
| Release | : 2009 |
| Genre | : Tourism |
| ISBN | : |
Download Annual Report Book in PDF, ePub and Kindle
| Author | : Saurabh Kumar Dixit |
| Publisher | : CABI |
| Total Pages | : 350 |
| Release | : 2023-02-28 |
| Genre | : Business & Economics |
| ISBN | : 1800621000 |
Download Teaching Cases in Tourism, Hospitality and Events Book in PDF, ePub and Kindle
The tourism, hospitality and events industries comprise one of the largest and most diverse workforces in the world, creating high demand for graduates with strong technical and managerial competencies. Case-based learning encourages students to think, understand, and apply the concepts and theories they're taught into practical, everyday situations faced in the world of work. Providing a broad selection of extensive global cases, this book forms a comprehensive one-stop-shop resource for readers to test their analytical skill and abilities in solving complex management issues. Cases include teaching notes to reflect theoretical perspectives, as well as questions, detailed learning activities and solutions. A useful and engaging read for students of tourism, hospitality and events, this book is also a valuable compilation of examples of practice for people working in industry.
| Author | : |
| Publisher | : |
| Total Pages | : 436 |
| Release | : 1995 |
| Genre | : Travel |
| ISBN | : |
Download Journal of Travel Research Book in PDF, ePub and Kindle
| Author | : |
| Publisher | : |
| Total Pages | : 488 |
| Release | : 1997 |
| Genre | : Dissertations, Academic |
| ISBN | : |
Download Master's Theses Directories Book in PDF, ePub and Kindle
"Education, arts and social sciences, natural and technical sciences in the United States and Canada".
| Author | : Simon Hudson |
| Publisher | : SAGE |
| Total Pages | : 490 |
| Release | : 2009-05-12 |
| Genre | : Business & Economics |
| ISBN | : 1849204888 |
Download Tourism and Hospitality Marketing Book in PDF, ePub and Kindle
With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and hospitality products on offer. Chapters are packed with pedagogical features that will help readers consolidate their learning, including: - Chapter objectives - Key terms - Discussion questions and exercises - Links to useful websites - Profiles of successful individuals and organizations Tourism and Hospitality Marketing is accompanied by a website that offers lecturers answers to the discussion questions and exercises in the book, case study questions, a test bank, PowerPoint slides and a list of additional teaching resources.
| Author | : B. Joseph Pine |
| Publisher | : Harvard Business Press |
| Total Pages | : 276 |
| Release | : 1999 |
| Genre | : Business & Economics |
| ISBN | : 9780875848198 |
Download The Experience Economy Book in PDF, ePub and Kindle
This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
| Author | : |
| Publisher | : |
| Total Pages | : 376 |
| Release | : 1984-02 |
| Genre | : Education |
| ISBN | : |
Download Resources in education Book in PDF, ePub and Kindle
