All Teams are Not Created Equal
Author | : Lyman Ketchum |
Publisher | : SAGE Publications, Incorporated |
Total Pages | : 326 |
Release | : 1992-03-09 |
Genre | : Business & Economics |
ISBN | : |
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Absenteeism, lack of commitment, lack of initiative, use of drugs and alcohol leading to decreased productivity, poor quality of products and services, and compromised safety of workers and the public; these problems are serious and particularly dangerous to organizations operating in the unforgiving world of high technology, dangerous substances, and environmental risks. How can managers improve productivity and work performance against these odds? Lyman Ketchum, known worldwide for his innovative work design of the General Foods plant in Topeka, Kansas, and Eric Trist, founder member and later chairman of the renowned Tavistock Institute, bring their experience and insight to bear on this issue as they examine organizational change and ways that managers can improve productivity and work performance. The authors diagnose the current problems facing business, then go on to identify the aspects of "good work": team structuring, employee empowerment, open communications, and active innovation. Ketchum and Trist then propose their "center out" model for organizational change, and conclude with a wealth of case studies from their own experiences.