Airlines Passengers Are Their Consumer Rights Protected PDF Download

Congressional advocates of enhanced airline passenger rights have introduced legislation in the 107th Congress that proposes remedies to a variety of consumer complaints. Most of the bills include provisions requiring prompt and truthful disclosure of reasons for delays, cancellations, and diverted lights. Others, found in some of the bills, include: preventing airlines from assessing a fee against, or prohibiting a ticket holder from using, only part of a ticket; requiring airlines to make available information on all fares offered through any media (phone, internet, etc.); and giving passengers the right to exit flights delayed on the ground beyond a certain length of time. Some bills would increase penalties for violating aviation consumer protection law or increase the airlines2 liability for mistreatment of passengers ...