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After Action Review

After Action Review
Author: Artie Mahal
Publisher:
Total Pages: 86
Release: 2018-01-17
Genre: Business & Economics
ISBN: 9781634623230

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Master the After Action Review (AAR) to improve the outcome of any personal or professional activity. From the beginning of time, humans have survived and thrived by learning from their experiences - both good and bad - and then tweaked their actions for better results next time. This continual quest for improvement stems from the difference between "what was" and "what could be." Even if we're not consciously aware of it, we're constantly seeking improvement in this very same way. If we turn to this analysis in a more intentional and methodical way, with an eye towards continuous improvement (CI), then next time around the outcomes can be more rewarding and desirable. After Action Review (AAR) is a continuous improvement approach for reflecting on the work of a group or team. Learn how to apply both informal and formal AAR approaches. Along with a complete walkthrough, the book includes resources and materials you can use in your work right now. For example, the Group Insights template will help you distinguish "likes" from "wishes," and the Planning Template will show you how to optimize the time spent during the AAR. Chapter 1 covers basic facilitation skills needed to conduct an AAR including active listening, questioning, information gathering and analysis, public speaking, presenting, intervening, and managing group dynamics. Chapter 2 explains the AAR in detail including its value proposition and frameworks. Chapter 3 explores the informal AAR and Chapter 4 the formal AAR.


The Cambridge Handbook of Meeting Science

The Cambridge Handbook of Meeting Science
Author: Joseph A. Allen
Publisher: Cambridge University Press
Total Pages: 1085
Release: 2015-07-15
Genre: Psychology
ISBN: 1316368521

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This first volume to analyze the science of meetings offers a unique perspective on an integral part of contemporary work life. More than just a tool for improving individual and organizational effectiveness and well-being, meetings provide a window into the very essence of organizations and employees' experiences with the organization. The average employee attends at least three meetings per week and managers spend the majority of their time in meetings. Meetings can raise individuals, teams, and organizations to tremendous levels of achievement. However, they can also undermine effectiveness and well-being. The Cambridge Handbook of Meeting Science assembles leading authors in industrial and organizational psychology, management, marketing, organizational behavior, anthropology, sociology, and communication to explore the meeting itself, including pre-meeting activities and post-meeting activities. It provides a comprehensive overview of research in the field and will serve as an invaluable starting point for scholars who seek to understand and improve meetings.


Incident Management for Operations

Incident Management for Operations
Author: Rob Schnepp
Publisher: "O'Reilly Media, Inc."
Total Pages: 136
Release: 2017-06-20
Genre: Computers
ISBN: 1491917792

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Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded


Redeployment

Redeployment
Author: Phil Klay
Publisher: Penguin
Total Pages: 304
Release: 2014-03-04
Genre: Fiction
ISBN: 069815164X

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Winner of the National Book Award for Fiction "Redeployment is hilarious, biting, whipsawing and sad. It’s the best thing written so far on what the war did to people’s souls.” —Dexter Filkins, The New York Times Book Review Selected as one of the best books of the year by The New York Times Book Review, Time, Newsweek, The Washington Post Book World, Amazon, and more Phil Klay's Redeployment takes readers to the frontlines of the wars in Iraq and Afghanistan, asking us to understand what happened there, and what happened to the soldiers who returned. Interwoven with themes of brutality and faith, guilt and fear, helplessness and survival, the characters in these stories struggle to make meaning out of chaos. In "Redeployment", a soldier who has had to shoot dogs because they were eating human corpses must learn what it is like to return to domestic life in suburbia, surrounded by people "who have no idea where Fallujah is, where three members of your platoon died." In "After Action Report", a Lance Corporal seeks expiation for a killing he didn't commit, in order that his best friend will be unburdened. A Morturary Affairs Marine tells about his experiences collecting remains—of U.S. and Iraqi soldiers both. A chaplain sees his understanding of Christianity, and his ability to provide solace through religion, tested by the actions of a ferocious Colonel. And in the darkly comic "Money as a Weapons System", a young Foreign Service Officer is given the absurd task of helping Iraqis improve their lives by teaching them to play baseball. These stories reveal the intricate combination of monotony, bureaucracy, comradeship and violence that make up a soldier's daily life at war, and the isolation, remorse, and despair that can accompany a soldier's homecoming. Redeployment has become a classic in the tradition of war writing. Across nations and continents, Klay sets in devastating relief the two worlds a soldier inhabits: one of extremes and one of loss. Written with a hard-eyed realism and stunning emotional depth, this work marks Phil Klay as one of the most talented new voices of his generation.


Tabletop and Full-scale Emergency Exercises for General Aviation, Non-hub, and Small Hub Airports

Tabletop and Full-scale Emergency Exercises for General Aviation, Non-hub, and Small Hub Airports
Author: James Fielding Smith
Publisher:
Total Pages: 168
Release: 2016
Genre: Airports
ISBN:

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"ACRP Synthesis 72: Tabletop and Full-Scale Emergency Exercises for General Aviation, Non-Hub, and Small Hub Airports provides small airports with the tools and practices needed to practice emergency response. The report provides sample exercise tools and plans, a checklist of effective practices for tabletop and full-scale emergency exercises, and a road map for developing an effective exercise program."--Publisher's description.


Learning in Action

Learning in Action
Author: David A. Garvin
Publisher: Harvard Business Review Press
Total Pages: 273
Release: 2003-03-25
Genre: Business & Economics
ISBN: 1633690393

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Most managers today understand the value of building a learning organization. Their goal is to leverage knowledge and make it a key corporate asset, yet they remain uncertain about how best to get started. What they lack are guidelines and tools that transform abstract theory—the learning organization as an ideal—into hands-on implementation. For the first time in Learning in Action, David Garvin helps managers make the leap from theory to proven practice. Garvin argues that at the heart of organizational learning lies a set of processes that can be designed, deployed, and led. He starts by describing the basic steps in every learning process—acquiring, interpreting, and applying knowledge—then examines the critical challenges facing managers at each of these stages and the various ways the challenges can be met. Drawing on decades of scholarship and a wealth of examples from a wide range of fields, Garvin next introduces three modes of learning—intelligence gathering, experience, and experimentation—and shows how each mode is most effectively deployed. These approaches are brought to life in complete, richly detailed case studies of learning in action at organizations such as Xerox, L. L. Bean, the U. S. Army, and GE. The book concludes with a discussion of the leadership role that senior executives must play to make learning a day-to-day reality in their organizations.


G. I. JOE: Silent Interlude 30th Anniversary Edition

G. I. JOE: Silent Interlude 30th Anniversary Edition
Author: Larry Hama
Publisher: IDW Publishing
Total Pages: 0
Release: 2014
Genre: Adventure stories
ISBN: 9781631400353

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This wordless issue introduced the world to Snake Eye's mysterious nemesis Storm Shadow and his Arashikage Ninja - and essays by Mark Bellomo offer a look into the inspiration and creation of this comic book classic.


Modeling and Benchmarking Supply Chain Leadership

Modeling and Benchmarking Supply Chain Leadership
Author: Joseph L Walden
Publisher: CRC Press
Total Pages: 230
Release: 2009-06-24
Genre: Business & Economics
ISBN: 1420083988

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What is motivational dysfunction? You have seen it, you may even have experienced it, and you have certainly felt the effects of this dysfunction in your workplace. Often undiagnosed, employees suffering from motivational dysfunction have lowered motivation caused by a lack of excitement for their job. This serious issue can cost companies billions


The Public Health Response to 2009 H1N1

The Public Health Response to 2009 H1N1
Author: Michael A. Stoto
Publisher: Oxford University Press
Total Pages: 288
Release: 2015-01-16
Genre: Medical
ISBN: 0190209267

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The 2009 H1N1 pandemic tested the limits of the public health emergency preparedness systems in the US and abroad. The successes and failures from this pandemic remain relevant, particularly as pathogens like MER-CoV and Ebola continue to proliferate. As the world's population continues to travel farther and with more frequency than ever before, the lessons of 2009 stand as important touchstones for future public health infrastructures and interventions. The Public Health Response to 2009 H1N1: A Systems Perspective draws lessons from the public health system's response to the influenza pandemic, offering a collection of chapters that are highly relevant to all public health emergencies. Not simply a historical case study, this analysis employs a systems perspective that encompasses both government health agencies and community-based entities such as care providers, schools, and media. The chapters demonstrate rigorous qualitative research approaches that can be used to analyze public health system responses to both pathogens and a wide variety of other public health emergencies. With contributions from a broad panel of experts, the book will be useful for anyone seeking to learn from pH1N1 and to see public health systems in current, specific contexts. The Public Health Response to 2009 H1N1 draws important insights from this global event and will help improve public health emergency preparedness systems for future pandemics.


Preparing for Terrorism

Preparing for Terrorism
Author: Institute of Medicine
Publisher: National Academies Press
Total Pages: 330
Release: 2002-07-11
Genre: Political Science
ISBN: 0309169364

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The Metropolitan Medical Response System (MMRS) program of the U. S. Department of Health and Human Services (DHHS) provides funds to major U. S. cities to help them develop plans for coping with the health and medical consequences of a terrorist attack with chemical, biological, or radiological (CBR) agents. DHHS asked the Institute of Medicine (IOM) to assist in assessing the effectiveness of the MMRS program by developing appropriate evaluation methods, tools, and processes to assess both its own management of the program and local preparedness in the cities that have participated in the program. This book provides the managers of the MMRS program and others concerned about local capabilities to cope with CBR terrorism with three evaluation tools and a three-part assessment method. The tools are a questionnaire survey eliciting feedback about the management of the MMRS program, a table of preparedness indicators for 23 essential response capabilities, and a set of three scenarios and related questions for group discussion. The assessment method described integrates document inspection, a site visit by a team of expert peer reviewers, and observations at community exercises and drills.