Advanced Outsourcing Practice PDF Download
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Author | : Leslie P. Willcocks |
Publisher | : Springer |
Total Pages | : 285 |
Release | : 2016-04-30 |
Genre | : Business & Economics |
ISBN | : 1137005580 |
Download Advanced Outsourcing Practice Book in PDF, ePub and Kindle
A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.
Author | : Mary C. Lacity |
Publisher | : Springer |
Total Pages | : 508 |
Release | : 2009-06-25 |
Genre | : Business & Economics |
ISBN | : 0230240844 |
Download The Practice of Outsourcing Book in PDF, ePub and Kindle
A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
Author | : Ron Babin |
Publisher | : Springer |
Total Pages | : 173 |
Release | : 2012-08-31 |
Genre | : Business & Economics |
ISBN | : 1137035315 |
Download Sustainable Global Outsourcing Book in PDF, ePub and Kindle
Through a series of case studies and surveys, the authors examine current sustainability trends in outsourcing and recommend how providers should prepare for increasing buyer demands in this area, suggesting buyers and providers can work together to build successful outsourcing relationships through collaborative sustainability projects.
Author | : Mary Lacity |
Publisher | : Bloomsbury Publishing |
Total Pages | : 265 |
Release | : 2015-04-23 |
Genre | : Business & Economics |
ISBN | : 1472918495 |
Download Nine Keys to World-Class Business Process Outsourcing Book in PDF, ePub and Kindle
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.
Author | : Mary Lacity |
Publisher | : Bloomsbury Publishing |
Total Pages | : 265 |
Release | : 2015-04-23 |
Genre | : Business & Economics |
ISBN | : 1472918509 |
Download Nine Keys to World-Class Business Process Outsourcing Book in PDF, ePub and Kindle
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.
Author | : John Angel |
Publisher | : |
Total Pages | : |
Release | : 1998 |
Genre | : |
ISBN | : |
Download Outsourcing Practice Manual Book in PDF, ePub and Kindle
Author | : Albert Plugge |
Publisher | : Springer |
Total Pages | : 150 |
Release | : 2012-11-12 |
Genre | : Business & Economics |
ISBN | : 1137030453 |
Download Managing Change in IT Outsourcing Book in PDF, ePub and Kindle
Through case studies this volume provides evidence that a link between sourcing capabilities and organizational structure contributes to a positive sourcing performance. Reveals that providers who are able to adapt to changing client circumstances, whilst establishing a fit, succeed in achieving a sustainable performance.
Author | : Shang Gao |
Publisher | : IGI Global |
Total Pages | : 392 |
Release | : 2015-01-31 |
Genre | : Computers |
ISBN | : 1466674741 |
Download Modern Techniques for Successful IT Project Management Book in PDF, ePub and Kindle
Computer technology provides the opportunity for innovation and progress in the daily operations and initiatives of corporations. Despite the positive elements of integrating technology into the workplace, corporations continue to struggle with the challenges created by rapid technological advancements. Modern Techniques for Successful IT Project Management brings together academic research and professional practice to examine the complexity of implementing technology into the structure and organization of a corporation's ventures. This publication is an essential reference source for researchers, professionals, and upper-level university students working in the fields of project management, information systems, and IT project management interested in the methodologies and research necessary to improve the impact of Information Technology.
Author | : Leslie P. Willcocks |
Publisher | : Springer |
Total Pages | : 325 |
Release | : 2018-05-07 |
Genre | : Business & Economics |
ISBN | : 3319753525 |
Download Dynamic Innovation in Outsourcing Book in PDF, ePub and Kindle
This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to ensure informed decision-making at every stage, this book also includes collaborative structures and metrics to measure outcomes. Written by leading figures in the area of outsourcing, this book offers both the academic rigor and the hands-on experience based on dozens of cases that walk the reader from the very beginning of the outsourcing journey to the successful delivery of transformative innovations.
Author | : Ilan Oshri |
Publisher | : Springer |
Total Pages | : 362 |
Release | : 2015-01-23 |
Genre | : Business & Economics |
ISBN | : 1137437448 |
Download The Handbook of Global Outsourcing and Offshoring 3rd edition Book in PDF, ePub and Kindle
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.