Acquisition And Retention Of Cross Cultural Interaction Skills Through Self Confrontation PDF Download

An experiment was conducted to assess relative effectiveness of two techniques for training United States Air Force military advisors in cross- cultural communicative skills. Retention of skills over time and effects of attitude on learning were also studied. A scenario required subjects to play the role of an Air Force Captain who had to interact in specified ways with a 'foreign counterpart, ' a role played by a confederate of the experimenters. Subjects were to perform 57 distinct behaviors appropriate to the situation and to the fictitious cultural description, which gave either a positive, negative, or neutral impression of the culture. Sixty-six male subjects were divided into two groups and taught the desired behaviors either by extensive reading of training manuals followed by three role-playing sessions or by less reading but with self-confrontation by a videotape replay between successive role-play trials. Subjects returned and performed the same role again either 1 day, 1 week, or 2 weeks following initial training. Self-confrontation proved superior to manual reading in training the desired behaviors. Subjects with positive attitudes toward the culture learned fastest. Retention of skills learned through self-confrontation was high. A discussion of planned future research on cross-cultural training techniques and programs is given.