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What Customers Crave

What Customers Crave
Author: Nicholas Webb
Publisher: AMACOM
Total Pages: 284
Release: 2016-10-12
Genre: Business & Economics
ISBN: 0814437826

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Think you know your customers? You better be more assured than just thinking you do, because your success depends on it! The best companies in the world first research exhaustively what their customers desire, and then they deliver it in memorable and deeply human experiences--resulting in success previously believed to be unachievable. So once again, how well do you know your customers?In a hyperconnected economy that is radically changing consumer expectations, this vital expectation for any successful business is not always easy. But in What Customers Crave, author and business strategist Nicholas Webb simplifies this critical task into being able to confidently answer two questions: What do your customers love? What do they hate?Jam-packed with tools and examples, this must-have resource helps businesses reinvent how they engage with customers (both physical and virtual). Learn how to:• Gain invaluable insights into who your customers are and what they care about• Use listening posts and Contact Point Innovation to refine customer types• Engineer experiences for each micromarket that are not only exceptional, but insanely relevant• Connect across the five most important touchpoints• Co-create with your customers• And more!It’s time to reinvent the ways you engage with your customers. Because when you learn to provide for them exactly what they want, they not only bring along their wallets but those belong to their friends as well!


What Customers Crave

What Customers Crave
Author: Nicholas Webb
Publisher: Amacom
Total Pages: 256
Release: 2022-03
Genre: Customer relations
ISBN: 9781400235827

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The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success. Jam-packed with tools and examples, What Customers Crave helps you reinvent how you engage with customers (both digitally and non-digitally) and gain invaluable insights into who they are and what they care about. Upon reading, you will discover how to: Use listening posts and Contact Point Innovation to refine customer types Engineer experiences for each micromarket that are not only exceptional, but relevant Connect across the five most important touchpoints Co-create with your customers When you learn to provide your customers with exactly what they want, they not only buy - they come back again and again...and bring their friends. Learn what it takes to deliver what your customers crave and catapult yourself to a new level of sales and retention!


Summary

Summary
Author: Book Summary Publishing
Publisher:
Total Pages: 34
Release: 2020-03-05
Genre:
ISBN:

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What Customers Crave - How to Create Relevant and Memorable Experiences at Every Touchpoint by Nicholas Webb. You have heard the adage, "the customer is always right," but do you really know how to put this principle into practice? In What Customers Crave, Nicholas J. Webb claims that over the years, entrepreneurs have lost sight of what works to keep their customers happy. Webb wants you to bring your customers back to where they belong: at the center of attention in your business. He created a system of what he calls "touchpoints," to make sure your customers are content every step of the way. Do you know what your customers crave, and more importantly how to fulfill their craving? Why read this summary: Save time Understand the key concepts Notice: This is a WHAT CUSTOMERS CRAVE Book Summary. NOT THE ORIGINAL BOOK.


What Customers Really Want

What Customers Really Want
Author: Mckain
Publisher: Pearson Education India
Total Pages: 228
Release: 2008-09
Genre:
ISBN: 9788131719701

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Crave

Crave
Author: Cynthia M. Bulik, Ph.D.
Publisher: Bloomsbury Publishing USA
Total Pages: 271
Release: 2010-12-01
Genre: Self-Help
ISBN: 0802719759

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February 2007, a landmark clinical study by researchers at Harvard University was published in Biological Psychiatry and was soon picked up widely by the media. A survey of 3,000 participants found that 2.8 percent of them suffered from binge eating disorder (BED); that women were twice as likely to report binge eating; and that BED occurs across the age span, from children to the elderly. By extrapolating the statistics to the general population, health professionals estimate 5,250,000 American women and 3,000,000 men suffer from binge eating. The same month the study was published Jane Brody revealed in the New York Times that when she was a 23 years old, her food binges were so extreme that "Many mornings I awakened to find partly chewed food still in my mouth...." Cynthia Bulik, director of the UNC Eating Disorders Progam, is a foremost authority on binge eating. BED can affect anyone, and can be caused by brain chemistry, genetic predisposition, psychology, and cultural pressures--but none of those triggers make giving in to food cravings inevitable. Crave helps readers understand why they crave specific foods, recognize their individual triggers, and modify their responses to those triggers. Binge eating disorder is highly treatable; 70% to 80% of patients at the UNC Eating Disorders Program triumph over their binge eating by using techniques to "curb the crave". Through the stories of some of these patients--men and women, young and old--and with the guidance of Bulik, readers will develop a variety of strategies to use in conquering their cravings and establishing healthy eating habits.


The Method

The Method
Author: Dave Mohla
Publisher: Lulu.com
Total Pages: 196
Release: 2012-09
Genre:
ISBN: 9781105986338

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Do you want to learn how to create beautiful products that customers love? In The Method: Create Products That Customers Crave, author Dave Mohla shows you the secrets of how to do just that. He walks you through four phases of how to launch products that your customers truly want and that generate the financial returns you desire. You'll learn The Method using a fable that shows you why most products fail. Dave then shows you, step-by-step, how you can turn that failure into a success. He includes detailed instructions on how you can apply this powerful method to your own business and achieve the results you've always dreamed of. If you are ready to turn your ideas into products of beauty that your customers can't live without, then start reading now.


Crave

Crave
Author: Christine S. O'Brien
Publisher: Macmillan + ORM
Total Pages: 220
Release: 2018-11-13
Genre: Biography & Autobiography
ISBN: 1250128854

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“Do you mind that I’m going to be writing a book about the fact that I was hungry?” I asked my mother. “Just tell a good story,” she replied. Hunger comes in many forms. In her memoir, Crave, Christine S. O’Brien tells a story of family turmoil and incessant hunger hidden behind the luxury and privilege of New York’s famed Dakota apartment building. Her explosively angry father was ABC Executive Ed Scherick, the successful television and film producer who created shows and films like ABC’s Wide World of Sports and The Stepford Wives. Raised on farm in the Midwest, her calm, beautiful mother Carol narrowly survived a dramatic accident when she was child. There was no hint of instability in her life until one day she collapsed in the family’s apartment and spent the next year in bed. “Your mother’s illness is not physical,” Christine’s father tells her. Craving a cure for a malady that the doctors said had no physical basis, Carol resorted to increasingly bizarre nutritional diets—from raw liver to fresh yeast—before beginning a rigid dietary regime known as “The Program.” It consisted largely of celery juice and blended salads—a forerunner of today’s smoothie. Determined to preserve the health of her family, Carol insisted that they follow The Program. Despite their constant hunger, Christine and her three younger brothers loyally followed their mother’s eating plan, even as their father’s rage grew and grew. The more their father screamed, the more their mother’s very survival seemed to depend on their total adherence to The Program. This well-meant tyranny of the dinner table led Christine to her own cravings for family, for food, and for the words to tell the story of her hunger. Crave is the chronicle of Christine’s painful and ultimately satisfying awakening. And, just as her mother asked, it’s a good story.


Crave

Crave
Author: Karen E. Taylor
Publisher: Kensington Publishing Corp.
Total Pages: 480
Release: 2011-05-26
Genre: Fiction
ISBN: 0758273665

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Let the bloody games begin. . . As a vampire, Deirdre Griffin has roamed the world satisfying the exquisite, ecstatic craving for blood that is her life force. And at last, her lover has joined her, hungry for his transformation, prepared to feed with her for eternity. Yet, for the first time, Deirdre feels fear. . . From the farthest corners of the globe to the underworld of Manhattan, enemies are closing in. For a rogue vampire is on the loose. And he isn't just killing humans. Now, the hunters are the prey. But someone else is coming for Deirdre—someone she cannot possibly defend herself against. Blood of her blood, flesh of her flesh—and craving the tangy, acrid, deadly smell of vengeance. . .


Crave

Crave
Author: Darnella Ford
Publisher: St. Martin's Griffin
Total Pages: 321
Release: 2004-03-18
Genre: Fiction
ISBN: 1466822007

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Dear Jesus, Gerry didn't work out because Gerry didn't work. And after spending one night in complete darkness because "pretty didn't pay the light bill," Gerry and I broke up and are no longer speaking. Marshall wasn't a viable suitor because when he finally revealed himself to me, I found out that his breasts were larger than mine because he used to be a she. Marshall and I are no longer speaking. Keith could have been the one. I met him at a taco stand and I was certain he was the "It Man." He was beautiful, articulate, and one my favorite things on earth, employed. When I was in his presence he felt like the last man on earth. But on our first date I became extremely irritated by this simple fact: his wife kept paging him during our meal. So, Jesus, I am down on my knees begging for mercy. I ask for an eligible, employed, nonviolent single man with no current wives or husbands who has more teeth than felony convictions to enter my world and escort me to the rest of my life. Amen. ---from Michael (a woman, craving her "It Man")


Charm

Charm
Author: Tracy Wolff
Publisher: Entangled: Teen
Total Pages: 786
Release: 2022-11-08
Genre: Young Adult Fiction
ISBN: 1649371292

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The instant #1 New York Times Bestselling Series Goodreads Most Anticipated YA Book of November Finally find out what happened during those missing four months, as the thrilling adventure continues! He’s under my skin... After Katmere, I shouldn’t be surprised by anything. Including the existence of a world beyond my world called the Shadow Realm. Yet here I am, stuck in a strange, dangerous place with the worst of the supernaturals, the monster that other monsters fear: Hudson Vega. He might be Jaxon’s brother and ridiculously hot, but he’s a complete bona fide pain in my ass. The question is whether we’ll find a way out before I kill him...or run out of time. She’s stealing my heart... It’s a truth universally known—at least according to Grace—that everything is my fault. But I have a nasty suspicion that Grace isn’t as human as she thinks, and she’s the one keeping us trapped. Now we’ll have to work together not only to survive, but to save all those we’ve come to call family who live here. Because there’s something connecting us. Something stronger than fear...and way more bloody dangerous. Don’t miss a single book in the series that spawned a phenomenon! The Crave series is best enjoyed in order: Crave Crush Covet Court Charm Cherish