Verismtm Unwrapped And Applied PDF Download
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Author | : Claire Agutter |
Publisher | : Van Haren |
Total Pages | : 530 |
Release | : 2018-09-25 |
Genre | : Architecture |
ISBN | : 9401803714 |
Download VeriSMTM: Unwrapped and Applied Book in PDF, ePub and Kindle
VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.
Author | : Claire Agutter |
Publisher | : Van Haren |
Total Pages | : 501 |
Release | : 2018-09-25 |
Genre | : Architecture |
ISBN | : 940180334X |
Download VeriSMTM: Unwrapped and Applied Book in PDF, ePub and Kindle
VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.
Author | : Helen Morris |
Publisher | : Van Haren |
Total Pages | : 265 |
Release | : 2019-01-01 |
Genre | : Architecture |
ISBN | : 9401803854 |
Download VeriSMTM Professional Courseware Book in PDF, ePub and Kindle
Besides the VeriSMTM Professional Courseware (ISBN: 9789401830847) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSMTM provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSMTM allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSMTM concepts, and to be a guide to your understanding of service management and its use across the whole organization.
Author | : Claire Agutter |
Publisher | : IT Governance Ltd |
Total Pages | : 211 |
Release | : 2020-04-28 |
Genre | : Computers |
ISBN | : 1787782204 |
Download ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition Book in PDF, ePub and Kindle
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author | : Anurag Sharma |
Publisher | : |
Total Pages | : 30 |
Release | : 2018-11-22 |
Genre | : |
ISBN | : 9781912651504 |
Download A Concise Introduction to Digital Transformation Book in PDF, ePub and Kindle
A concise, introductory guide to digital transformation.'This concise guide will be a tremendous help for executives and senior managers that need to get a quick understanding of the most important concepts and issues with digital transformation. Anurag succeeded in capturing the essence of this very challenging topic, and this will hopefully be the first step on your journey into a successful digital future and lay the foundation of your digital transformation strategy and journey.'Johann Botha (lead author of VeriSMTM, unwrapped and applied and author of Business Innovation CirclesTM.Business Innovation Circles is a digital transformation and innovation approach. VeriSM is an enterprise service management approach for the digital age.)
Author | : Randy A. Steinberg |
Publisher | : Trafford Publishing |
Total Pages | : 317 |
Release | : 2016-09-28 |
Genre | : Computers |
ISBN | : 1490776559 |
Download High Velocity Itsm Book in PDF, ePub and Kindle
If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods and much more!