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A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry

A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry
Author: Paul Ryus
Publisher: Transportation Research Board
Total Pages: 122
Release: 2010
Genre: Business & Economics
ISBN: 0309154820

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TRB's Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.


Performance-based Measures in Transit Fund Allocation

Performance-based Measures in Transit Fund Allocation
Author: Robert G. Stanley
Publisher: Transportation Research Board
Total Pages: 87
Release: 2004
Genre: Bus lines
ISBN: 030907018X

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This synthesis will be of interest to transit practitioners and transportation professionals, including technical and research staff, as well as those working with them, with regard to the use of performance measures for the allocation of financial assistance to local transit agencies. The synthesis explores current perspectives, practices, and experiences. It focuses primarily on the extent to which traditional measures of transit performance such as internal measures of economic efficiency, service effectiveness, and productivity are used in allocating funds to transit. The report summarizes the experiences of a variety of transit agencies. In addition, it sought to capture key perspectives of transit and transportation professionals on the relationship between system performance and funding decisions and to identify barriers to more extensive use of performance measures in the allocation of funds for public transportation.


State DOT Public Transportation Performance Measures

State DOT Public Transportation Performance Measures
Author:
Publisher:
Total Pages: 44
Release: 2011
Genre: Local transit
ISBN:

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"RB's National Cooperative Highway Research Program (NCHRP) RRD 361: State DOT Public Transportation Performance Measures: State of the Practice and Future Needs includes information on performance measures and performance management approaches that may be used by state departments of transportation (DOTs) in relation to public transportation programs"--Publisher's description.


A Guidebook for Developing a Transit Performance-measurement System

A Guidebook for Developing a Transit Performance-measurement System
Author: Transit Cooperative Research Program
Publisher:
Total Pages: 388
Release: 2003
Genre: Local transit
ISBN:

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This report is a guidebook for transit managers and others interested in developing or improving performance-measurement systems for transit agencies or incorporating transit performance measures into regional decision-making processes. The guidebook provides a step-by-step process for developing a performance-measurement program that includes both traditional and non-traditional performance indicators that address customer-oriented and community issues.


Performance Measurement of Transportation Systems

Performance Measurement of Transportation Systems
Author:
Publisher: Transportation Research Board
Total Pages: 118
Release: 2013
Genre: Highway departments
ISBN: 0309286697

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Each track consisted of a plenary session followed by three concurrent breakout sessions. These proceedings follow the conference format, with the plenary sessions and the breakout sessions for each of the five tracks presented in chronological order. The breakout sessions and the closing session gave participants the opportunity to provide ideas and suggestions on further research, technology transfer, and training. Research topics identified for potential consideration are listed in the section on concluding remarks. The conference also featured an interactive poster session. Summaries provided by the poster authors are presented in Appendix A. The conference attracted 130 participants from Canada, Germany, Japan, the Netherlands, South Africa, and the United States, and featured transportation specialists who offered real-world expertise on the application of performance metrics and case studies.


Benchmarking for North Carolina Public Transportation Systems

Benchmarking for North Carolina Public Transportation Systems
Author: Thomas Judd Cook
Publisher:
Total Pages: 125
Release: 2006
Genre: Benchmarking (Management)
ISBN:

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The North Carolina Department of Transportation, Public Transportation Division (NCDOT/PTD) requested recommendations for a benchmarking process for public transportation systems. The project was aimed at providing three primary products: 1. A set of selected benchmarks for public transit systems, particularly efficiency and effectiveness benchmarks that are commonly used by other transit systems and funding agencies, and including benchmarks that specifically relate to important customer satisfaction factors identified as part of the study. 2. A recommended benchmarking process and Guidebook that can be used by public transit systems in North Carolina to measure their performance and to then institute steps to improve any areas of low performance. 3. A set of minimum statewide standards that would be used by NCDOT/PTD to provide incentives and disincentives that would encourage public transit systems to steadily improve performance.


Guidelines for Development of Public Transportation Facilities and Equipment Management Systems

Guidelines for Development of Public Transportation Facilities and Equipment Management Systems
Author: Parsons, Brinckerhoff, Quade & Douglas
Publisher: Transportation Research Board
Total Pages: 68
Release: 1995
Genre: Transportation
ISBN: 9780309057028

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This report documents and presents the research approach used in the development of the guidelines for the Public Transportation Facilities and Equipment Management System (PTMS). The research agency conducted a representative survey of stakeholders who are involved in developing a PTMS in various states, and combined this information with the latest advances in facilities management systems to develop a set of guidelines appropriate to states and transit agencies of all modes and scales. A step by step procedure for developing a PTMS is outlined in the guidelines, along with additional industry sources for measures and standards, and examples of analytical methods for evaluating the data collected.