Total Quality Management In The Social Services PDF Download
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| Author | : Morgan, Colin |
| Publisher | : McGraw-Hill Education (UK) |
| Total Pages | : 226 |
| Release | : 1994-02-01 |
| Genre | : Business & Economics |
| ISBN | : 0335191029 |
Download Total Quality Management In The Public Sector Book in PDF, ePub and Kindle
Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing experimentation in the transference of Total Quality Management to the public sector provision of government, health and education in North America, Europe and elsewhere. TQM is starting to set a new paradigm for management approaches in the public sector and "not for profit" enterprises. All key public service managers should at least need to know the basics of TQM, its possibilities and limitations for the public sector, and particularly the types of applications which could work for them. For all public sector managers this book provides: a clear understanding of the key concepts of TQM; a critical understanding of their relevance to the public sector; empirical evidence of TQM applications in government, health and education; and exploration of the public sector TQM possibilitites yet to be realized. It draws throughout on case examples from Britain, Canada, the USA and continental Europe which illustrate the application of TQM to the public sector.
| Author | : |
| Publisher | : |
| Total Pages | : 364 |
| Release | : 1995 |
| Genre | : Social work administration |
| ISBN | : |
Download Total Quality Management in the Social Services Book in PDF, ePub and Kindle
| Author | : Lawrence L. Martin |
| Publisher | : |
| Total Pages | : 109 |
| Release | : 1993 |
| Genre | : Total quality management in human services |
| ISBN | : 9781483326597 |
Download Total Quality Management in Human Service Organizations Book in PDF, ePub and Kindle
Total Quality Management (TQM) is shaping the management of the 1990s. This book presents TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
| Author | : R. Ashley Rawlins |
| Publisher | : AuthorHouse |
| Total Pages | : 354 |
| Release | : 2008-08-05 |
| Genre | : Reference |
| ISBN | : 1467878898 |
Download Total Quality Management (Tqm) Book in PDF, ePub and Kindle
This book - "Total Quality Management" -should be of interest to managers of all levels in; public sector, private sector, and voluntary organisations.While local authority organisations and some government departments my have difficulties in adapting TQM in areas such as social service and education and training, this book demonstrates how TQM programmes can be beneficial to such organizations if properly planned and implemented. This book should appeal to those following formal studies in Management from certificate level up to Master of Business Administration degree. The practical treatment given to the planning and implementation of Total Quality Management (TQM) make it a "must-read" for managers who are preparing to introduce TQM or any quality systems into their organisations. This bookshould alsomake interesting reading for managers and potential managers who do not want to undertake formal management studies but want to acquire some management tools. It will enhance the reader's range of managerial skills and help improve organisation effectiveness and efficiency.
| Author | : |
| Publisher | : |
| Total Pages | : 360 |
| Release | : 1995 |
| Genre | : Social work administration |
| ISBN | : |
Download Total Quality Management in the Social Services Book in PDF, ePub and Kindle
| Author | : Lawrence L. Martin |
| Publisher | : SAGE |
| Total Pages | : 124 |
| Release | : 1993-09-10 |
| Genre | : Business & Economics |
| ISBN | : 9780803949508 |
Download Total Quality Management in Human Service Organizations Book in PDF, ePub and Kindle
Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
| Author | : Marshall Sashkin |
| Publisher | : Berrett-Koehler Publishers |
| Total Pages | : 226 |
| Release | : 1993 |
| Genre | : Business & Economics |
| ISBN | : 9781881052234 |
Download Putting Total Quality Management to Work Book in PDF, ePub and Kindle
This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.
| Author | : Kelly Hatch |
| Publisher | : |
| Total Pages | : 112 |
| Release | : 1997 |
| Genre | : Public welfare administration |
| ISBN | : |
Download Social Workers' Understanding and Perception of Total Quality Management (TQM) in the Department of Social Services, Government of Newroundland Nd Labrador Book in PDF, ePub and Kindle
| Author | : John N. Morfaw |
| Publisher | : University Press of America |
| Total Pages | : 224 |
| Release | : 2009 |
| Genre | : Business & Economics |
| ISBN | : 0761847065 |
Download Total Quality Management (TQM) Book in PDF, ePub and Kindle
"Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes." "This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total --
| Author | : John Joseph Gunther |
| Publisher | : Springer Publishing Company |
| Total Pages | : 272 |
| Release | : 1996 |
| Genre | : Business & Economics |
| ISBN | : |
Download Total Quality Management in Human Service Organizations Book in PDF, ePub and Kindle
"The total quality management (TQM) paradigm presents a unique opportunity for human service professionals to break away from traditional management approaches. In this useful text, the authors provide a clear overview of the tenets of TQM, as well as illustrative and detailed case studies in an array of human service settings."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
