The Story Advantage Build Trust Book More Business PDF Download
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Author | : Bill Whitley |
Publisher | : |
Total Pages | : 193 |
Release | : 2008 |
Genre | : Business education |
ISBN | : |
Download The Story Advantage Book in PDF, ePub and Kindle
Story is the most powerful way to communicate and The Story Advantage teaches you how to create your Client Attraction Story. When you master this concept you will easily communicate your value and differentiate yourself from the competition resulting in more sales than you ever dreamed possible. In this book, Whitley teaches a step-by-step process for creating your most powerful Client Attraction Story.
Author | : Bill Whitley |
Publisher | : |
Total Pages | : 208 |
Release | : 2014-12-12 |
Genre | : Business & Economics |
ISBN | : 9780981819921 |
Download The Story Advantage: Build Trust & Book More Business Book in PDF, ePub and Kindle
Story is the most powerful way to communicate and The Story Advantage teaches you how to create your Client Attraction Story. When you master this concept you will easily communicate your value and differentiate yourself from the competition resulting in more sales than you ever dreamed possible. In this book, Whitley teaches a step-by-step process for creating your most powerful Client Attraction Story.
Author | : Don Peppers |
Publisher | : Portfolio |
Total Pages | : 0 |
Release | : 2012 |
Genre | : Business ethics |
ISBN | : 9781591844679 |
Download Extreme Trust Book in PDF, ePub and Kindle
Shares strategies for maintaining business competitiveness in an increasingly transparent world, revealing the importance of professional honesty, solution-driven practices, and integrity-based customer support.
Author | : Ashley Reichheld |
Publisher | : John Wiley & Sons |
Total Pages | : 310 |
Release | : 2022-10-25 |
Genre | : Business & Economics |
ISBN | : 1119855020 |
Download The Four Factors of Trust Book in PDF, ePub and Kindle
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Author | : Arthur R. Ciancutti |
Publisher | : McGraw-Hill Companies |
Total Pages | : 0 |
Release | : 2001 |
Genre | : Confidence |
ISBN | : 9780809224463 |
Download Built on Trust Book in PDF, ePub and Kindle
Using this guide, companies can develop a culture of earned trust and increase opportunities to stimulate growth, productivity, profits, and job satisfaction at virtually no cost. The authors focus on team building in successful business environments, including IBM, the Federal Reserve Bank, Yahoo!, and Hewlett-Packard. Trust, innovation, and technology are the forces driving successful businesses today, and "Built on Trust" gets companies on the right track.
Author | : Patrick M. Lencioni |
Publisher | : John Wiley & Sons |
Total Pages | : 247 |
Release | : 2012-03-14 |
Genre | : Business & Economics |
ISBN | : 1118266102 |
Download The Advantage Book in PDF, ePub and Kindle
There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book, Lencioni brings together his vast experience and many of the themes cultivated in his other best-selling books and delivers a first: a cohesive and comprehensive exploration of the unique advantage organizational health provides. Simply put, an organization is healthy when it is whole, consistent and complete, when its management, operations and culture are unified. Healthy organizations outperform their counterparts, are free of politics and confusion and provide an environment where star performers never want to leave. Lencioni’s first non-fiction book provides leaders with a groundbreaking, approachable model for achieving organizational health—complete with stories, tips and anecdotes from his experiences consulting to some of the nation’s leading organizations. In this age of informational ubiquity and nano-second change, it is no longer enough to build a competitive advantage based on intelligence alone. The Advantage provides a foundational construct for conducting business in a new way—one that maximizes human potential and aligns the organization around a common set of principles.
Author | : M.Todd Henderson |
Publisher | : Cambridge University Press |
Total Pages | : 235 |
Release | : 2019-08-15 |
Genre | : Business & Economics |
ISBN | : 1108494234 |
Download The Trust Revolution Book in PDF, ePub and Kindle
Traces the history of innovation and trust, demonstrating how the Internet offers new ways to rehabilitate and strengthen trust.
Author | : Ashley Reichheld |
Publisher | : John Wiley & Sons |
Total Pages | : 310 |
Release | : 2022-11-01 |
Genre | : Business & Economics |
ISBN | : 1119855012 |
Download The Four Factors of Trust Book in PDF, ePub and Kindle
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Author | : Paul Smith |
Publisher | : AMACOM |
Total Pages | : 298 |
Release | : 2016-09-08 |
Genre | : Business & Economics |
ISBN | : 0814437125 |
Download Sell with a Story Book in PDF, ePub and Kindle
Despite the high-tech tools available to salespeople today, the most personal method still works best. Through storytelling, a salesperson can explain products or services in ways that resonate, connect people to the mission, and help determine what decisions are made. A well-crafted story can pack the emotional punch to turn routine presentations into productive relationships. In Sell with a Story, organizational storytelling expert and author Paul Smith focuses his popular and proven formula to the sales arena. Smith identifies the ingredients of the most effective sales stories and reveals how to: Select the right story Craft a compelling and memorable narrative Incorporate challenge, conflict, and resolution• And more Learning from model stories, skill-building exercises, and enlightening examples from Microsoft, Costco, Xerox, Abercrombie & Fitch, Hewlett-Packard, and other top companies, you will soon be able to turn their personal experiences into stories that introduce yourself, build rapport, address objections, add value to the product, bring data to life, create a sense of urgency…and most importantly, sell! If you want to become a better communicator and transform your sales results, Sell with a Story is for you.
Author | : John Coleman |
Publisher | : Harvard Business Press |
Total Pages | : 159 |
Release | : 2022-01-11 |
Genre | : Business & Economics |
ISBN | : 1633699846 |
Download HBR Guide to Crafting Your Purpose Book in PDF, ePub and Kindle
Stop searching for purpose. Build it. We're living through a crisis of purpose. Surveys indicate that people are feeling less connected to the meaning of their work, asking, "How do I find my purpose?" That's the wrong question. You don't find your purpose—you build it. The HBR Guide to Crafting Your Purpose debunks three common myths about purpose: that purpose is found, that you have only one, and that it stays the same over time. Packed with stories, tips, and activities, this book teaches you how to cultivate more meaning in your life and work and endow everything you do with purpose. You'll learn how to: Find the reason behind your work Identify what makes you feel happy and fulfilled Use job crafting to transform your role Build positive, fulfilling relationships Connect your work to service Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.