The Mom Pop Store PDF Download
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Author | : Robert Spector |
Publisher | : Bloomsbury Publishing USA |
Total Pages | : 302 |
Release | : 2010-08-31 |
Genre | : Business & Economics |
ISBN | : 0802777651 |
Download The Mom & Pop Store Book in PDF, ePub and Kindle
Business journalist Spector celebrates the history of small, independent retail stores and how mom and pop businesses across the country still thrive on attentive customer service and community support.
Author | : Robert Spector |
Publisher | : Bloomsbury Publishing USA |
Total Pages | : 302 |
Release | : 2010-09-07 |
Genre | : History |
ISBN | : 0802779115 |
Download The Mom & Pop Store Book in PDF, ePub and Kindle
Business journalist Robert Spector grew up working in his family's butcher shop in Perth Amboy, New Jersey, where he learned invaluable lessons about the independent retail business. Mom & pop stores have always brought people together, fostering a sense of neighborhood identity and camaraderie, and are the glue that connects people in big cities and small towns alike. Long fascinated by the "direct connection" people feel as merchants and customers when they do business in neighborhood stores, at shops that are not super-sized, but human-sized, and responding to the growing "buy local" movement across the country, Spector set out to discover the state, and the state of mind, of independent retailing in America. From a specialty soda pop shop in Los Angeles to a florist shop in Dayton, Ohio, from a bakery in Chicago to a bookstore in Washington State, mom & pop store owners shared their stories with him, revealing the spirit and tenacity of the small business owner, dealing with frustration and defeat as well as triumph and success. Spector also interweaves the history of independent retailing. The Mom & Pop Store reflects the story of this country, for it embraces and cross-references every ethnic group, and virtually every element of our society.
Author | : Larisa V Shavinina |
Publisher | : Elsevier |
Total Pages | : 1202 |
Release | : 2003-10-16 |
Genre | : Architecture |
ISBN | : 008044198X |
Download The International Handbook on Innovation Book in PDF, ePub and Kindle
The breadth of this work will allow the reader to acquire a comprehensive and panoramic picture of the nature of innovation within a single handbook.
Author | : Robert Spector |
Publisher | : Walker Books |
Total Pages | : 0 |
Release | : 2009-09-15 |
Genre | : Business & Economics |
ISBN | : 9780802716057 |
Download The Mom & Pop Store Book in PDF, ePub and Kindle
A celebration of the history of small, independent retail and the story of how mom & pop stores across the country still thrive on attentive customer service and renewed community support for local businesses. Business journalist Robert Spector grew up working in his family's butcher shop in Perth Amboy, New Jersey, where he learned invaluable lessons about the independent retail business-and about life. Mom & pop stores have always brought people together, fostering a sense of neighborhood identity and camaraderie, and are the glue that connects people in big cities and small towns alike. Long fascinated by the "direct connection" people feel as merchants and customers when they do business in neighborhood shops, and responding to the growing "buy local" movement across the country, Spector sets out to discover the state, and the state of mind, of independent retailing in America. From a specialty soda pop shop in Los Angeles to a florist shop in Dayton, Ohio, from a bakery in Chicago to a bookstore in Bellingham, Washington, mom & pop store owners shared their stories with him, revealing the spirit and tenacity of the small business owner, dealing with frustration and defeat as well as triumph and success. Spector also interweaves the history of independent retailing. The Mom & Pop Store reflects the story of this country, for it embraces and cross-references every ethnic group and virtually every element of our society.
Author | : Mercer Mayer |
Publisher | : Random House Books for Young Readers |
Total Pages | : 26 |
Release | : 1998-06-18 |
Genre | : Juvenile Fiction |
ISBN | : 0307119726 |
Download Just Shopping With Mom (Little Critter) Book in PDF, ePub and Kindle
A classic Little Critter book perfect for Mother's Day! Mercer Mayer’s Little Critter is off to the grocery store with his mom and siblings in this classic, funny, and heartwarming book. Whether he wants to push the cart, pick the best apples, or get his sister out of the candy aisle, both parents and children alike will relate to this beloved story. A perfect way to teach kids about being on their best behavior!
Author | : Robert Spector |
Publisher | : John Wiley & Sons |
Total Pages | : 231 |
Release | : 2017-10-03 |
Genre | : Business & Economics |
ISBN | : 1119375355 |
Download The Nordstrom Way to Customer Experience Excellence Book in PDF, ePub and Kindle
"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry—in every corner of the world. This is not a book about selling shoes or clothes or cosmetics or jewelry. It is a book about how underlying values such as respect, trust, compensation and, even fun, are the building blocks of a culture where employees are empowered to consistently deliver a world-class experience to customers. Nordstrom believes that the employee experience determines the customer experience, and that when you attract and reward people who are comfortable in a service-oriented culture, then everyone succeeds—both individually and collectively. No wonder Nordstrom is one of only five companies to make Fortune's "Best Companies to Work For" and "Most Admired" lists every year since those surveys have been taken. With new interviews from senior Nordstrom executives and family members, the book explains how to successfully respond to today's tech-savvy, time-crunched customers who demand a convenient, seamless, painless, personal experience across all channels. Nordstrom gives its frontline people all the digital tools necessary to satisfy the customer—and your organization must do the same, if it wants to adapt. The authors show what it takes to earn brand loyalty, lead through change and uncertainty, and combine extraordinary brick-and-mortar with online experiences. 'The single most important reason we try to provide great service is this: It enables us to sell more,' says co-president Blake Nordstrom, great-grandson of the founder. 'The best way for our company to achieve results is to do what's best for the customer.' In this book, readers will find: Suggestions for becoming the Nordstrom of your industry The ten values that define a customer-driven culture Lessons for providing superior service and experience across all channels
Author | : Jaya Halepete Iyer |
Publisher | : Bloomsbury Publishing USA |
Total Pages | : 457 |
Release | : 2017-10-05 |
Genre | : Business & Economics |
ISBN | : 150131906X |
Download Retailing in Emerging Markets Book in PDF, ePub and Kindle
Revised edition of Retailing in emerging markets, 2011.
Author | : William H. Simon |
Publisher | : Duke University Press |
Total Pages | : 240 |
Release | : 2002-01-10 |
Genre | : Political Science |
ISBN | : 082238082X |
Download The Community Economic Development Movement Book in PDF, ePub and Kindle
While traditional welfare efforts have waned, a new style of social policy implementation has emerged dramatically in recent decades. The new style is reflected in a panoply of Community Economic Development (ced) initiatives—efforts led by locally-based organizations to develop housing, jobs, and business opportunities in low-income neighborhoods. In this book William H. Simon provides the first comprehensive examination of the evolution of Community Economic Development, complete with an analysis of its operating premises and strategies. He describes the profusion of new institutional forms that have arisen from the movement, amalgamations that cut across conventional distinctions—such as those between private and public—and that encompass the efforts of nonprofits, cooperatives, churches, business corporations, and public agencies. Combining local political mobilization with entrepreneurial initiative and electoral accountability with market competition, this phenomenon has catalyzed new forms of property rights designed to motivate investment and civic participation while curbing the dangers of speculation and middle-class flight. With its examination of many localities and its appraisal of the strengths and weaknesses of the prevailing approach to Community Economic Development, this book will be a valuable resource for local housing, job, and business development officials; community activists; and students of law, business, and social policy.
Author | : Jamie McDonald |
Publisher | : Universe Publishing(NY) |
Total Pages | : 0 |
Release | : 2012 |
Genre | : Shopping |
ISBN | : 9780789324450 |
Download New York Originals Book in PDF, ePub and Kindle
A unique guide to the most interesting and useful 75 mom-and-pop businesses in New York City. This book explores the small gems of New York City that many locals and tourists do not even know exist. These surprising treasures have resisted change and held on to their old-world ways.
Author | : Jerry Seinfeld |
Publisher | : Harper Collins |
Total Pages | : 546 |
Release | : 1998-04-30 |
Genre | : Humor |
ISBN | : 0060953039 |
Download The Seinfeld Scripts Book in PDF, ePub and Kindle
Jerry. George. Elaine. Kramer. We've followed their misadventures for nearly ten years on Thursday nights. Here, finally, are the scripts of the first two seasons that will take you back to the beginning of Seinfeld. Featuring the first 17 episodes ever aired, The Seinfeld Scripts contains all the great lines that have kept us laughing for years: the pilot episode, "The Seinfeld Chronicles," where it all began; George introduces his importer/exporter altar ego Art Vanderlay in "The Stakeout"; Kramer becomes obsessed with cantaloupe in "The Ex-Girlfriend"; Jerry and George meet Elaine's dad in "The Jacket"; is Jerry responsible for a poor Polish woman's death when he makes "The Pony Remark"?; Jerry and Elaine decide to become intimate again in "The Deal"; what will George do when he is banned from the executive bathroom in "The Revenge"?; and Jerry, George, and Elaine wait for a table in "The Chinese Restaurant." It's all here: the award-winning writing of Seinfeld, "the defining sitcom of our age". Created by Larry David and Jerry Seinfeld. Elaine: My roommate has Lyme disease. Jerry: Lyme disease? I thought she had Epstein-Barr syndrome? Elaine: She has this in addition to Epstein-Barr. It's like Epstein-Barr with a twist of Lyme disease. George: She calls me up at my office she says, "We have to talk." Jerry: The four worst words in the English language. Kramer: What a body. Yeeaaah...that's for me. Jerry: Yeah and you're just what she's looking for, too--a stranger, leering through a pair of binoculars ten floors up.