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Quality of Service

Quality of Service
Author: Paul Ferguson
Publisher:
Total Pages: 296
Release: 1998-02-09
Genre: Computers
ISBN:
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Develop cost-effective, long-term solutions to your network traffic control problems. Even if you can find the money to do it, overengineering your network will not solve your traffic flow problems. As the authors of this groundbreaking guide clearly demonstrate, the best long-term solution to network congestion and bottlenecks can be found in a set of Quality of Service (QoS) architectures, policies, and technologies known as differentiated Classes of Service (CoS). Quality of Service is a valuable working resource for technical managers charged with solving the problem of how to handle the exploding volume of traffic on their companies' networks. The authors explore the roots of the current network traffic control crisis and they provide a realistic assessment of the gamut of standard, new, and emerging QoS/CoS technologies. They consider all crucial, design, cost, and support issues surrounding quality of service deployment for all types of networks, including intranets and multimedia networks. And they provide managers with a rational framework for finding the most cost-effective QoS/CoS solutions to their organizations' long-term networking goals. Key technical issues covered include: * Queuing disciplines, traffic shaping, and admission control techniques * Quality and differentiation hooks found in TCP/IP * Getting the most out of Frame Relay and ATM technologies * QoS/CoS techniques for dial-up services * Integrated Services Architecture and RSVP. Visit this book's companion website at www.wiley.com/compbooks/ferguson

End-to-End Quality of Service Over Heterogeneous Networks

End-to-End Quality of Service Over Heterogeneous Networks
Author: Torsten Braun
Publisher: Springer Science & Business Media
Total Pages: 277
Release: 2008-08-02
Genre: Computers
ISBN: 3540791205
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This book, one of the first of its kind, presents mechanisms, protocols, and system architectures needed to attain end-to-end Quality of Service over heterogeneous wired and wireless networks in the Internet.

Quality of Service in IP Networks

Quality of Service in IP Networks
Author: Grenville Armitage
Publisher: Sams Publishing
Total Pages: 344
Release: 2000
Genre: Computers
ISBN:
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Quality of Service (QoS) is a standards effort to provide consistent levels of service despite delivery problems. Providing students with an understanding of the technologies and techniques that will enable Internet QoS, this book is for courses in network management.

Quality of Service Control in High-Speed Networks

Quality of Service Control in High-Speed Networks
Author: H. Jonathan Chao
Publisher: John Wiley & Sons
Total Pages: 456
Release: 2001-11-29
Genre: Technology & Engineering
ISBN: 9780471003977
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Der Datenverkehr in lokalen und globalen Datennetzwerken nimmt ständig zu. Quality of Service zu bieten, ist deshalb eine der vordringlichsten Aufgaben der Kommunikationsindustrie. Eine praxisnahe Einführung in die QoS-Implementierung bietet diese topaktuelle Buch, das auch neue Steuerungstechniken für die nächste Generation der Multimedia-Netze erläutert. Theoretische Forschungsergebnisse und Beispiele aus der ingenieurtechnischen Praxis werden gleichermaßen berücksichtigt.

Real-time Systems' Quality of Service

Real-time Systems' Quality of Service
Author: Roman Gumzej
Publisher: Springer Science & Business Media
Total Pages: 145
Release: 2010-01-10
Genre: Technology & Engineering
ISBN: 1848828489
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"Real-time Systems’ Quality of Service" examines the attainability of efficiency, economy, and ease of use, which make up the quality of service of technologically advanced products. "Real-time Systems’ Quality of Service" reviews the state of the art in quality of service evaluation for real-time systems. It gives a classification of the relevant parameters for quality of service evaluation and also determines the critical points in the design and development process of real-time systems – where performance criteria should be applied or checked. Then, software development and certification standards are assessed, and finally the authors elaborate on how the suggested criteria should be applied to the design, development, and certification process of real-time systems. "Real-time Systems’ Quality of Service" will guide researchers and postgraduates in embedded and real-time systems through the process of introducing quality of service parameters into real-time systems.

IP Quality of Service

IP Quality of Service
Author: Srinivas Vegesna
Publisher: Cisco Press
Total Pages: 376
Release: 2001
Genre: Business & Economics
ISBN: 9781578701162
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The complete resource for understanding and deploying IP quality of service for Cisco networks Learn to deliver and deploy IP QoS and MPLS-based traffic engineering by understanding: QoS fundamentals and the need for IP QoS The Differentiated Services QoS architecture and its enabling QoS functionality The Integrated Services QoS model and its enabling QoS functions ATM, Frame Relay, and IEEE 802.1p/802.1Q QoS technologies and how they work with IP QoS MPLS and MPLS VPN QoS and how they work with IP QoS MPLS traffic engineering Routing policies, general IP QoS functions, and other miscellaneous QoS information Quality-of-service (QoS) technologies provide networks with greater reliability in delivering applications, as well as control over access, delay, loss, content quality, and bandwidth. IP QoS functions are crucial in today's scalable IP networks. These networks are designed to deliver reliable and differentiated Internet services by enabling network operators to control network resources and use. Network planners, designers, and engineers need a thorough understanding of QoS concepts and features to enable their networks to run at maximum efficiency and to deliver the new generation of time-critical multimedia and voice applications. "IP Quality of Service" serves as an essential resource and design guide for anyone planning to deploy QoS services in Cisco networks. Author Srinivas Vegesna provides complete coverage of Cisco IP QoS features and functions, including case studies and configuration examples. The emphasis is on real-world application-going beyond conceptual explanations to teach actual deployment. "IP Quality of Service" is written for internetworking professionals who are responsible for designing and maintaining IP services for corporate intranets and for service provider network infrastructures. If you are a network engineer, architect, manager, planner, or operator who has a rudimentary knowledge of QoS technologies, this book will provide you with practical insights on what you need to consider when designing and implementing various degrees of QoS in the network. Because incorporating some measure of QoS is an integral part of any network design process, "IP Quality of Service" applies to all IP networks-corporate intranets, service provider networks, and the Internet.

PCI Express System Architecture

PCI Express System Architecture
Author: Ravi Budruk
Publisher: Addison-Wesley Professional
Total Pages: 354
Release: 2004
Genre: Computer architecture
ISBN: 9780321156303
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••PCI EXPRESS is considered to be the most general purpose bus so it should appeal to a wide audience in this arena.•Today's buses are becoming more specialized to meet the needs of the particular system applications, building the need for this book.•Mindshare and their only competitor in this space, Solari, team up in this new book.

End-to-end QoS Network Design

End-to-end QoS Network Design
Author: Tim Szigeti
Publisher: Pearson Education
Total Pages: 1089
Release: 2014
Genre: Computers
ISBN: 1587143690
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This authoritative guide to deploying, managing, and optimizing QoS with Cisco technologies has been thoroughly revamped to reflect the newest applications, best practices, hardware, software, and tools for modern networks. This new edition focuses on complex traffic mixes with increased usage of mobile devices, wireless network access, advanced communications, and video. It reflects the growing heterogeneity of video traffic, including passive streaming video, interactive video, and immersive videoconferences. It also addresses shifting bandwidth constraints and congestion points; improved hardware, software, and tools; and emerging QoS applications in network security. The authors first introduce QoS technologies in high-to-mid-level technical detail, including protocols, tools, and relevant standards. They examine new QoS demands and requirements, identify reasons to re-evaluate current QoS designs, and present new strategic design recommendations. Next, drawing on extensive experience, they offer deep technical detail on campus wired and wireless QoS design; next-generation wiring closets; QoS design for data centers, Internet edge, WAN edge, and branches; QoS for IPsec VPNs, and more.

Mobility Management and Quality-Of-Service for Heterogeneous Networks

Mobility Management and Quality-Of-Service for Heterogeneous Networks
Author: Demetres D. Kouvatsos
Publisher: CRC Press
Total Pages: 487
Release: 2022-09-01
Genre: Computers
ISBN: 1000795063
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Considerable attention is currently devoted worldwide towards mobility issues and challenges such as those arising from the integration of the next generation Internet over terrestrial digital TV, mobile user location management and multi-service mobile networks subject to quality of service (QoS) routing.This book follows Heterogeneous Networks: Performance Modelling and Analysis, describes recent advances in mobile and wireless networks and the Internet reflecting the state-of-the-art technology and research achievements in mobility management, performance enhancement, optimal admission control and QoS worldwide.Technical topics discussed in the book include• Mobility Management;• Optimal Admission Control;• Performance Modelling Studies;• Access Network Coverage;• Quality of Service (QoS);Heterogeneous Networks: Mobility Management and Quality of Service contains recently extended research papers, which have their roots in the series of the HET-NETs International Working Conferences focusing on the 'Performance Modelling and Evaluation of Heterogeneous Networks' under the auspices of the EU Networks of Excellence Euro-NGI and Euro-FGI.Heterogeneous Networks: Mobility Management and Quality of Service, is ideal for personnel in computer/communication industries as well as academic staff and master/research students in computer science, operational research, electrical engineering and telecommunication systems.ContentsPreface; Participants of the Reviewing Process;• Traffic Modelling and Characterisation;• Queueing and Interconnection Networks;• Performance Evaluation Studies;• TCP Performance Analysis;• Congestion Control;• Application Layer Multicast;• Numerical and Software Tools; Author Index; Keyword Index.

Delivering Quality Service

Delivering Quality Service
Author: Valarie A. Zeithaml
Publisher: Simon and Schuster
Total Pages: 185
Release: 2010-05-11
Genre: Business & Economics
ISBN: 1439137471
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Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a customer's perceptions of the value of a particular service with the customer's need for that service, provides brilliant theoretical insight into customer expectations and service delivery. For example, Florida Power & Light has developed a sophisticated, computer-based lightening tracking system to anticipate where weather-related service interruptions might occur and strategically position crews at these locations to quicken recovery response time. Offering a service that customers expect to be available at all times and that they will miss only when the lights go out, FPL focuses its energies on matching customer perceptions with potential need. Deluxe Corporation, America's highly successful check printer, regularly exceeds its customers' expectations by shipping nearly 95% of all orders by the day after the orders were received. Deluxe even put U.S. Postal Service stations inside its plants to speed up delivery time. Customer expectations change over time. To anticipate these changes, Metropolitan Life Insurance Company regularly monitors the expectations and perceptions of their customers, using focus group interviews and the authors' 22-item generic SERVQUAL questionnaire, which is customized by adding questions covering specific aspects of service they wish to track. The authors' groundbreaking model, which tracks the five attributes of quality service -- reliability, empathy, assurance, responsiveness, and tangibles -- goes right to the heart of the tendency to overpromise. By comparing customer perceptions with expectations, the model provides marketing managers with a two-part measure of perceived quality that, for the first time, enables them to segment a market into groups with different service expectations.