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Public Servants

Public Servants
Author: Johanna Burton
Publisher: National Geographic Books
Total Pages: 0
Release: 2016-11-25
Genre: Art
ISBN: 0262034816

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Essays, dialogues, and art projects that illuminate the changing role of art as it responds to radical economic, political, and global shifts. How should we understand the purpose of publicly engaged art in the twenty-first century, when the very term “public art” is largely insufficient to describe such practices? Concepts such as “new genre public art,” “social practice,” or “socially engaged art” may imply a synergy between the role of art and the role of government in providing social services. Yet the arts and social services differ crucially in terms of their methods and metrics. Socially engaged artists need not be aligned (and may often be opposed) to the public sector and to institutionalized systems. In many countries, structures of democratic governance and public responsibility are shifting, eroding, and being remade in profound ways—driven by radical economic, political, and global forces. According to what terms and through what means can art engage with these changes? This volume gathers essays, dialogues, and art projects—some previously published and some newly commissioned—to illuminate the ways the arts shape and reshape a rapidly changing social and governmental landscape. An artist portfolio section presents original statements and projects by some of the key figures grappling with these ideas.


The Palgrave Handbook of the Public Servant

The Palgrave Handbook of the Public Servant
Author: Helen Sullivan
Publisher: Palgrave Macmillan
Total Pages: 1737
Release: 2021-06-01
Genre: Political Science
ISBN: 9783030299798

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The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.


The Public Servants' Survival Guide

The Public Servants' Survival Guide
Author: Brenda Viola
Publisher:
Total Pages: 180
Release: 2020-01-10
Genre:
ISBN: 9781673277128

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Who cares about Public Servants? Brenda Viola does. Why? Because she's walked in your shoes. As a Public Information Officer for a first-ring suburb of Philadelphia, she worked shoulder to shoulder with Municipal Clerks, Librarians, Teachers, Public Works, Parks and Recreation, Building and Planning, Police, Firefighters, Administrators, and Elected Officials. Late-night meetings leading into early mornings and dealing with well-meaning but demanding citizens are just two challenges that can lead to burnout and breakdowns. The Public Servants' Survival Guide is for you - the unsung heroes who directly affect the quality of life in a community. You make a difference and impact people, literally, where they live. This is legacy work and while the work may energize you, the demands on your time, energy, and attention could drain even the most resilient. You may or may not be the City Manager or Board President, but you are the CEO of your own life. Taking care of you will be the smartest thing you will ever do. And this book will help you restore joy in your work AND in your life. Instead of heading toward a breakdown, you'll be empowered to prepare for a breakthrough. ABOUT THE AUTHOR A former news anchor, QVC show host, and PR/Marketing pro, Brenda Viola's professional path has been diverse and fulfilling. Her ten years as an award-winning Public Information Officer for a first-ring suburb of Philadelphia spurred the creation of Municipal Education (ME) Seminars - a professional, skill development and personal growth initiative company that helps government workers reclaim the joy of public service, while avoiding burnout. When Brenda is not speaking at a conference, hosting a webinar, or posting inspirational messages on her 10,000+ member Facebook page (@BrendaViola722), she's singing bad karaoke at the Gulf Gate Moose Lodge in Sarasota, Florida where she resides. Brenda soaks up the year-round sunshine, enjoys a close-knit community of good friends, and relishes downtime to enjoy a good book or don her helmet to join her favorite guy, Mark, on his Harley Davidson.


Memoirs of a Public Servant

Memoirs of a Public Servant
Author: Charleston Hartfield
Publisher: Createspace Independent Publishing Platform
Total Pages: 0
Release: 2017-07-02
Genre: Police
ISBN: 9781546300847

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Documenting the thoughts, feelings, and interactions of one Police Officer in the busiest and brightest city in the world, Las Vegas. This memoir takes you through the personal interactions experienced by a Police Officer with not only the community he seeks to serve but with his partners and their personalities. Some calls are over in an instant while others stick with you forever. Take a sneak peek into this Pandora's box and see if perception really is reality.


The Virtual Public Servant

The Virtual Public Servant
Author: Stephen Jeffares
Publisher: Springer Nature
Total Pages: 285
Release: 2020-11-30
Genre: Political Science
ISBN: 3030540847

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With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work.


The Public Servant's Guide to Government in Canada

The Public Servant's Guide to Government in Canada
Author: Alex Marland
Publisher: University of Toronto Press
Total Pages: 129
Release: 2019-01-01
Genre: Political Science
ISBN: 1487594763

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The Public Servant's Guide to Government in Canada is a concise primer on the inner workings of government in Canada. This is a go-to resource for students, for early career public servants, and for anyone who wants to know more about how government works. Grounded in experience, the book connects core concepts in political science and public administration to the real-world practice of working in the public service. The authors provide valuable insights into the messy realities of governing and the art of diplomacy, as well as best practices for climbing the career ladder.


Serving the Public Interest

Serving the Public Interest
Author: Norma Riccucci
Publisher: M.E. Sharpe
Total Pages: 210
Release: 2012
Genre: Biography & Autobiography
ISBN: 0765635305

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Preface and Acknowledgments p. vii Introduction: The Making of Effective Public Servants p. ix 1 Elmer Boyd Staats and the Pursuit of Good Government Kathe Callahan p. 3 2 Leadership and the Transformation of a Major Institution: Charles Rossotti and the Internal Revenue Service Hal G. Rainey and James R. Thompson p. 14 3 Leadership with an Enduring Impact: The Legacy of Chief Burtell Jefferson of the Metropolitan Police Department of Washington, D.C. Brian N. Williams and J. Edward Kellough p. 26 4 Qualified to Learn the Job: Donna Shalala Beryl A. Radin p. 40 5 William Robertson: Exemplar of Politics and Public Management Rightly Understood Terry L. Cooper and Thomas A. Bryer p. 48 6 Lillian Borrone: Weaving a Web to Revitalize Port Commerce in New York and New Jersey Hindy Lauer Schachter p. 59 7 Leadership and Change at NASA: Sean O'Keefe as Administrator W. Henry Lambright p. 68 8 George Tenet and the Last Great Days of the CIA Richard D. White, Jr. p. 82 9 Colleen Jollie, State Tribal Liaison: A Story of Transformational Change Cheryl Simrell King and Megan Beeby p. 92 10 Being There Matters-Redefining the Model Public Servant: Viola O. Baskerville in Profile Janet R. Hutchinson and Deirdre M. Condit p. 104 11 Managing the "New Normalcy" with Values-Based Leadership: Lessons from Admiral James Loy Heather Getha-Taylor p. 116 12 Nancy Alfaro as an Exemplary Collaborative Public Manager: How Customer Service Was Aligned with Customer Needs Katherine C. Naff p. 125 13 Chrik Poortman: A World Bank Professional Xu Yi-chong and Patrick Weller p. 134 14 The Pracademic and the Fed: The Leadership of Chairman Benjamin Bernanke Anne M. Khademian p. 147 15 Bill Gibson and the Art of Leading Across Boundaries Ricardo S. Morse p. 160 16 Prosecuting Nazi Collaborators and Terrorists: Eli Rosenbaum and Managing the Office of Special Investigations Jerome S. Legge, Jr. p. 173 Conclusion: What Are the Ingredients of Effective Performance Among Public Servants? p. 187 About the Editor and Contributors.


Usability in Government Systems

Usability in Government Systems
Author: Elizabeth Buie
Publisher: Elsevier
Total Pages: 447
Release: 2012-05-21
Genre: Business & Economics
ISBN: 0123910633

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As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers. Working with internal and external government systems is a unique and difficult task because of of the sheer magnitude of the audience for external systems (the entire population of a country, and sometimes more), and because of the need to achieve government transparency while protecting citizens' privacy.. Open government, plain language, accessibility, biometrics, service design, internal vs. external systems, and cross-cultural issues, as well as working with the government, are all covered in this book. Covers both public-facing systems and internal systems run by governments Details usability and user experience approaches specific to government websites, intranets, complex systems, and applications Provides practical material that allows you to take the information and immediately use it to make a difference in your projects


Breaking the Bargain

Breaking the Bargain
Author: Donald Savoie
Publisher: University of Toronto Press
Total Pages: 336
Release: 2003-12-15
Genre: Political Science
ISBN: 1442659297

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Canada's machinery of government is out of joint. In Breaking the Bargain, Donald J. Savoie reveals how the traditional deal struck between politicians and career officials that underpins the workings of our national political and administrative process is today being challenged. He argues that the role of bureaucracy within the Canadian political machine has never been properly defined, that the relationship between elected and permanent government officials is increasingly problematic, and that the public service cannot function if it is expected to be both independent of, and subordinate to, elected officials. While the public service attempts to define its own political sphere, the House of Commons is also in flux: the prime minister and his close advisors wield ever more power, and cabinet no longer occupies the policy ground to which it is entitled. Ministers, who have traditionally been able to develop their own roles, have increasingly lost their autonomy. Federal departmental structures are crumbling, giving way to a new model that eschews boundaries in favour of sharing policy and program space with outsiders. The implications of this functional shift are profound, having a deep impact on how public policies are struck, how government operates, and, ultimately, the capacity for accountability.


American Lawyers

American Lawyers
Author: Paul D. Carrington
Publisher:
Total Pages: 0
Release: 2012
Genre: Lawyers
ISBN: 9781614383024

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This book follows the development of the United States from the Founding Fathers through the twentieth century, looking through the eyes of the lawyers who shaped the country as they were shaped by it. Lawyers played many different roles in the design, development, and maintenance of democratic government in the United States, and American Lawyers contains vignettes of the participation of hundreds of lawyers in diverse events of significance that occurred between 1775 and 2000.