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| Author | : Peggy Simonsen |
| Publisher | : Davies-Black Publishing |
| Total Pages | : 0 |
| Release | : 1997 |
| Genre | : Career development |
| ISBN | : 9780891061090 |
Highlights the need to help employees grow in ways they don't understand and in directions they can't foresee
| Author | : Shane Green |
| Publisher | : John Wiley & Sons |
| Total Pages | : 224 |
| Release | : 2017-04-24 |
| Genre | : Business & Economics |
| ISBN | : 1119405726 |
HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service
| Author | : Peter Hawkins |
| Publisher | : McGraw-Hill Education (UK) |
| Total Pages | : 218 |
| Release | : 2012-04-16 |
| Genre | : Psychology |
| ISBN | : 0335238971 |
“Creating a Coaching Culture provides a rich source of knowledge, guidance and experience for anybody involved in the important business of helping drive coaching in organisations. It builds on the Hawkins and Smith seven-step model that we have used to guide our thinking and actions at Ernst & Young. After reading the book I take away a host of ideas and best practice that I will use in the business.” Ian Paterson, Ernst & Young LLP and MD, EMCC UK “Peter Hawkins draws on 30 years of international organizational change consultancy in Creating a Coaching Culture. He offers seven steps, numerous case studies, and his real world experience. Reading this book, it is easy to pinpoint how far along one's organization has moved towards developing a sustainable coaching culture and what the next steps are. Like Peter's other books, Creating a Coaching Culture sits on my desk, not my bookshelf, because of its usefulness, depth of thought, and Peter's expertise.” Catherine Carr, doctoral candidate in Leadership Development and Executive Coaching, Carr & Associates leadership coaching “The book clearly outlines why the creation of a coaching culture is critical to the success of any organisation. More importantly it describes the practical steps required to achieve this success and how you can measure progress and benefits along the journey.” Richard King, Serial NED and Coach, former Deputy Managing Partner for Ernst and Young “In recent years, the concepts of leadership culture and coaching culture have become increasingly intertwined, to the extent that achieving a coaching culture is a common aspiration for organizations of all sizes … Peter Hawkins brings the topic up to date, using multiple case studies and an analytical approach that clarifies the challenges and how to address them.” David Clutterbuck, Visiting Professor, Oxford Brookes & Sheffield Hallam Universities, UK "In this book Peter Hawkins brings together his extensive experience as a business leader, coach, consultant and leadership developer to provide a comprehensive handbook on how to help people, teams and organisational stakeholders learn through the practice of coaching. It will be of benefit not only to those engaged in the people development professions, but also managers and leaders who are looking to enhance the value and potential contribution of their people." Hilary Lines PhD, Executive and Team Coach, UK "This is an eloquently written text that is recommended reading for coaches and mentors working in large organizations, for human resource managers and corporate management teams." EMCC's International Journal "Have just finished reading this it is excellent and like all Peter's books practical but well informed." David Lane How do we create a coaching culture? What will be the benefits for all parties? How can we link it to the performance of our business? How do we calculate the return on investment? How do we make it sustainable? Organizations are investing large sums of money in employing external and internal coaching and are increasingly under pressure to show a demonstrable return on this investment. In this much-needed book, Hawkins gives a well researched and practical answer to the whole question of how you create a ‘coaching culture’ and provides a step-by step guide to implementing this change. The book includes advice for both coaches and HR professionals on: Establishing the right integrated mix of coaching by line managers, internal specialized coaches and external coaches Combining individual and team coaching and connect both to the organizational change agenda Harvesting the organizational learning from the thousands of coaching conversations A coaching style becoming a way of relating internally and externally to all the organization’s stakeholders Case studies show how a wide range of international organizations have developed successful coaching strategies to increase the effectiveness of their businesses. This book will provide you with valuable insights whether you are a coach, an organization consultant, an HR professional or a Chief Executive.
| Author | : Fabiano Larentis |
| Publisher | : Springer |
| Total Pages | : 105 |
| Release | : 2018-12-13 |
| Genre | : Business & Economics |
| ISBN | : 3030003922 |
In order to be developed, inter-organizational relationships, as well as organizational cultures, rely on communication, learning, trust, commitment, and shared meanings and symbols. This book discusses the emergence and development of an inter-organizational culture, in which meanings, beliefs, and values of people from different companies interact. It proposes that inter-organizational culture can be seen as a culture of intersection, because of the association of cultural perspectives between suppliers and intermediaries. The more the parties are motivated to maintain the relationship, the more willing they are to invest in that relationship, which minimizes the risk of dissolution, promotes interaction, and contributes to cultural changes. The authors consider organizational culture through a three-perspective framework involving integration, differentiation, and fragmentation, at the intersection of which inter-organizational culture develops. This book will provide scholars with a better understanding of the connection between relationship marketing and organizational behavior, through the emergence of a specific culture.
| Author | : Marie Carasco |
| Publisher | : Kogan Page Publishers |
| Total Pages | : 217 |
| Release | : 2024-06-03 |
| Genre | : Business & Economics |
| ISBN | : 1398615005 |
Discover how to transform company culture by embracing the interconnectedness of business and social interests to promote an inclusive workplace. Organizational Culture offers a comprehensive roadmap for transforming company culture. Using a strategic framework for navigating change, this essential guide provides business leaders and change catalysts with a holistic strategy for building a dynamic and inclusive culture. It highlights the importance of leveraging psychological principles, interpersonal dynamics, employee interest-driven initiatives and cooperative leadership to create lasting change. Featuring case studies for practical insight into how to cultivate trust and employee engagement, Organizational Culture highlights how these steps can help align Diversity, Equity, Inclusion and Belonging (DEIB) initiatives to support culture transformation. The resulting resource breaks down the best ways organizations can start engaging in inclusive culture change.
| Author | : Tomas Chamorro-Premuzic |
| Publisher | : Harvard Business Press |
| Total Pages | : 193 |
| Release | : 2019-02-19 |
| Genre | : Business & Economics |
| ISBN | : 1633696332 |
Look around your office. Turn on the TV. Incompetent leadership is everywhere, and there's no denying that most of these leaders are men. In this timely and provocative book, Tomas Chamorro-Premuzic asks two powerful questions: Why is it so easy for incompetent men to become leaders? And why is it so hard for competent people--especially competent women--to advance? Marshaling decades of rigorous research, Chamorro-Premuzic points out that although men make up a majority of leaders, they underperform when compared with female leaders. In fact, most organizations equate leadership potential with a handful of destructive personality traits, like overconfidence and narcissism. In other words, these traits may help someone get selected for a leadership role, but they backfire once the person has the job. When competent women--and men who don't fit the stereotype--are unfairly overlooked, we all suffer the consequences. The result is a deeply flawed system that rewards arrogance rather than humility, and loudness rather than wisdom. There is a better way. With clarity and verve, Chamorro-Premuzic shows us what it really takes to lead and how new systems and processes can help us put the right people in charge.
| Author | : Kim Malone Scott |
| Publisher | : Macmillan |
| Total Pages | : 375 |
| Release | : 2017-03-28 |
| Genre | : Business & Economics |
| ISBN | : 1760553026 |
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
| Author | : Robert Kegan |
| Publisher | : Harvard Business Review Press |
| Total Pages | : 323 |
| Release | : 2016-03-01 |
| Genre | : Business & Economics |
| ISBN | : 1625278632 |
A Radical New Model for Unleashing Your Company’s Potential In most organizations nearly everyone is doing a second job no one is paying them for—namely, covering their weaknesses, trying to look their best, and managing other people’s impressions of them. There may be no greater waste of a company’s resources. The ultimate cost: neither the organization nor its people are able to realize their full potential. What if a company did everything in its power to create a culture in which everyone—not just select “high potentials”—could overcome their own internal barriers to change and use errors and vulnerabilities as prime opportunities for personal and company growth? Robert Kegan and Lisa Lahey (and their collaborators) have found and studied such companies—Deliberately Developmental Organizations. A DDO is organized around the simple but radical conviction that organizations will best prosper when they are more deeply aligned with people’s strongest motive, which is to grow. This means going beyond consigning “people development” to high-potential programs, executive coaching, or once-a-year off-sites. It means fashioning an organizational culture in which support of people’s development is woven into the daily fabric of working life and the company’s regular operations, daily routines, and conversations. An Everyone Culture dives deep into the worlds of three leading companies that embody this breakthrough approach. It reveals the design principles, concrete practices, and underlying science at the heart of DDOs—from their disciplined approach to giving feedback, to how they use meetings, to the distinctive way that managers and leaders define their roles. The authors then show readers how to build this developmental culture in their own organizations. This book demonstrates a whole new way of being at work. It suggests that the culture you create is your strategy—and that the key to success is developing everyone.
| Author | : Chris Dyer |
| Publisher | : Kogan Page Publishers |
| Total Pages | : 193 |
| Release | : 2018-02-03 |
| Genre | : Business & Economics |
| ISBN | : 074948196X |
WINNER: Independent Press Award 2018 - Business General Category Culture is the foundation for success in any organization. It's no coincidence that the companies with the strongest cultures not only consistently top the leaderboards of best places to work but also have the most engaged workforces, are the most in-demand employers and have the strongest financial performance. The Power of Company Culture debunks the myth that a remarkable company culture is something that a business either has or hasn't and shows how any company of any size can implement and maintain a world-class culture for business success. Structured around the seven pillars of culture success, The Power of Company Culture shows how to develop a company culture that improves productivity, performance, staff retention, company reputation and profits. Packed full of insights from leading practitioners at the forefront of developing outstanding company cultures including Michael Arena, Chief Talent Officer at General Motors, and Shari Conaway, Director of People at Southwest Airlines, this is essential reading for all HR Managers and business leaders who are responsible for building, monitoring and managing culture in their organizations.
| Author | : Olga Blouch |
| Publisher | : |
| Total Pages | : |
| Release | : 2021 |
| Genre | : |
| ISBN | : |
ABSTRACT In the current work environment, many individuals desire to be their whole selves at work which includes the physical, mental, social, emotional, and spiritual aspects of self. Organization cultures that include practices that promote employee whole self at work support individuals and the organization. In response to employees' desire to bring their whole self to work, spirituality in the workplace was proposed as a solution to address employee well-being, as well as the health of the organization. Although research revealed several benefits from incorporating spirituality in organization culture, there was a gap in knowledge related to the specific practices within organization culture that promoted employees' ability to be their whole selves at work. Without specific practices identified, it was unclear whether employees' needs for whole self, reaching full potential, and finding purpose and meaning at work were being met. The purpose of this study was to help close the gap of lack of knowledge of the specific practices within organization culture that supported employee ability to be their whole self at work. This study identified the practices in organization culture that employees identified and the practices that leaders identified as promoting employee whole self at work. The study also examined the congruency between the practices employees and leaders identified as promoting employee whole self at work. The study participants were organization development, human resource, change management practitioners, academics, and professionals. The study included a total of 178 participants. The majority of participants in the study were white, female, within the age category of 40 - 59, and were members of OD Network or Academy of Management associations. Participants completed an online survey consisting of 73 practices, grouped in 10 categories, reflecting practices within organization culture that could promote employee whole self at work. Study participants rated the practices on a three-point Likert-type scale on the importance of promoting employee whole self at work. Overall, the study results reflected a moderate to strong positive relationship for all 10 categories of practices. This meant that all categories, for both leader and employee groups, were identified as somewhat important to very important in promoting whole self at work. The results also indicated that three categories: 'Meaningful Work', 'Connections at Work', and 'Employee Full Potential', had a strong positive relationship for promoting whole self at work for both leader and employee groups. In addition, the study showed that the difference between leader and employee means was statistically significant at the p
