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Outsourcing Library Operations in Academic Libraries

Outsourcing Library Operations in Academic Libraries
Author: Claire-Lise Benaud
Publisher: Bloomsbury Publishing USA
Total Pages: 236
Release: 1998-07-15
Genre: Language Arts & Disciplines
ISBN: 031302264X

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As outsourcing becomes more commonplace in libraries, the need for a authoritative guide becomes indisputable. This book, designed to give librarians a broad understanding of outsourcing issues in academic libraries, synthesizes prevailing theories on the topic and describes current outsourcing practices in all areas of librarianship. After a historical overview and a detailed analysis of the pros and cons of outsourcing, the authors outline the steps for planning and implementing a successful outsourcing program. Individual chapters cover collection development, acquisitions and serials management, cataloging, retrospective conversion, authority control, preservation, and public services and systems. A special feature of the book is a detailed survey of more than 200 academic research libraries and other academic libraries about outsourcing practices.


Outsourcing Library Technical Services Operations

Outsourcing Library Technical Services Operations
Author: Karen A. Wilson
Publisher: ALA Editions
Total Pages: 272
Release: 1997
Genre: Education
ISBN:

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"Outsourcing Library Technical Services Operations: Practices in Academic, Public, and Special Libraries gives librarians the chance to "sample" the outsourcing practices of other libraries before making a commitment or a costly mistake." "Outsourcing initially seems attractive to library decision makers, but at the same time they must be wary of its impact on in-house staff, productivity, and quality. Librarians need to be able to answer a number of questions about outsourcing before signing a contract: Is outsourcing the most cost-effective alternative?; What are the in-house implications of outsourcing?; Will outsourcing actually free up staff to provide better services to patron?" "Experts from academic, public, and special libraries with a wealth of experience in outsourcing different technical services activities provide their views in this book. Each experience is examined from the perspective of its original objectives, effectiveness, operational success, problems, and outcomes. An extensive bibliography provides additional resources on outsourcing." --Book Jacket.


Integration in the Library Organization

Integration in the Library Organization
Author: Christine E Thompson
Publisher: Routledge
Total Pages: 158
Release: 2021-02-27
Genre: Business & Economics
ISBN: 1317957172

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Bring technical and public services together to create a more user-friendly library! Written for public and technical services librarians, this vital book examines the changes in the profession that have contributed to the integration of the two services. It explores the responsibilities of public and technical services, the effect of dualism on libraries and the profession, and management concerns in this overlapping environment. With case studies and insightful predictions for the future, Integration in the Library Organization discusses the changes in the profession that have contributed to the integration of the two services. This book fills a gap in the available information about team management and the blurring of public/technical services lines in libraries. Integration in the Library Organization shows you how to create an environment of full staff cooperation within your library and provides examples of ways that other libraries have accomplished this. Here you'll discover management techniques to use in such an overlapping environment. Integration in the Library Organization discusses: the false dualism of technical services vs. public services working as partners in a team-based environment tailoring library positions to match individual skills outsourcing in Hawaii satellite cataloging operations and nonprint backlogs . . . and much more! Integration in the Library Organization will provide you with the insight you need to help your library balance and integrate technical and public services and improve the capability of your library to offer patrons quality services and large amounts of information.


Exploring Outsourcing

Exploring Outsourcing
Author: Frank Portugal
Publisher:
Total Pages: 54
Release: 1997
Genre: Language Arts & Disciplines
ISBN:

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Results of a pilot study commissioned by the SLA to examine the outsourcing of corporate libraries.


Approval Plans

Approval Plans
Author: Linda S Katz
Publisher: Routledge
Total Pages: 113
Release: 2013-10-18
Genre: Language Arts & Disciplines
ISBN: 1317951034

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How can you, as an acquisition librarians, keep current on the output of hundreds of publishers? The answer, of course, is that you cannot. For over 30 years, approval plans have been used by librarians to acquire current titles, save staff time, and build core collections. Even today, these reasons seem appropriate, as libraries try to maintain up-to-date collections and control personnel and operating budgets. However, as shown in Approval Plans: Issues and Innovations, the use of approval plans is not so simple and straightforward; their use is subject to complex procedures and policies--and even politics. This book presents research by librarians from academic libraries and professionals from approval vendors to give you necessary insight on the major approval plan issues and to show you some of the innovative approaches to solving the problems associated with approval plans. Unfortunately, approval plans are not as simple as creating a “needs” profile and receiving the books that match that profile from an approval vendor. Problems and questions invariably arise. If you are in acquisitions and collection development or administration, it is particularly important that you explore the following questions posed in Approval Plans: What mechanisms can reduce receipt of duplicate titles? Do vendors see small college libraries as a viable market? What role does technology play in improving approval plans? What level of returns is acceptable? Do the hidden operational costs of approval plans offset their benefits? Approval Plans is full of useful information that will show you how to save time and money, improve collections, and utilize new technology. The book discusses such key issues as: the benefits of approval plans to public service vs. the costs to technical service; the call for refined profiles to help keep return rates low; proper management in key areas such as profile development, quality control, and plan maintenance; approval plan overlap; and vendor responsibilities. Innovations covered include: the call for introduction of approval plans to small college libraries; the possibility of “outsourcing” technical service functions with vendor-supplied cataloging and end-processing; the use of online services, World Wide Web, and the Internet to improve communication between vendors, publishers, and libraries; and a list of criteria to be considered when selecting an automated acquisitions system. Approval Plans is especially useful and timely as libraries are considering the best ways for acquiring books during an era of declining materials budgets. This collection also has special importance, in a broader sense, to the many changes that are occurring in academic libraries today.


Outsourcing Library Technical Services

Outsourcing Library Technical Services
Author: Arnold Hirshon
Publisher: Neal-Schuman Publishers
Total Pages: 200
Release: 1996
Genre: Business & Economics
ISBN:

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Outsourcing is a strategic way for libraries to maximize fiscal and human resources. This text provides detailed, practical advice on: re-engineering library operations; how to determine when outsourcing is appropriate; conduct cost studies to evaluate technical operations; prepare formal requests-for-proposals (RFPs) to outsource acquisitions cataloguing and other technical services; evaluate vendor responses and services; and monitor the quality of outsourced operations. The guide also explores the pros and cons of outsourcing versus human resource needs and contract management and compliance. Detailed appendices included checklists for procuring book and journal vendor services, cataloguing services and other techincal services.


Beyond Survival

Beyond Survival
Author: Elizabeth J. Wood
Publisher: Bloomsbury Publishing USA
Total Pages: 243
Release: 2006-12-30
Genre: Language Arts & Disciplines
ISBN: 0313090491

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One part theory (borrowed from business world), one part practice (including detailed case studies of the University of Pittsburgh and the University of Arizona), one part inspiration: Beyond Survival offers ideas about how academic libraries can not only survive in the short term, but take advantage of emergent opportunities by judiciously adopting the same organizational development tools and concepts espoused by the business world. While there is a great deal of anecdotal evidence that significant organizational changes are taking place in academic libraries, the literature suggests that most of these changes take the form of evolutionary, or incremental improvement. But what happens when libraries find themselves in a society characterized by increased information availability compression of time and space, and growing turbulence and unpredictability? These are conditions with which the business world has been grappling for years, conditions that require not an evolutionary approach, but nimbleness and rapid response. One part theory (borrowed from business world), one part practice (including detailed case studies of the University of Pittsburgh and the University of Arizona), one part inspiration, Beyond Survival shows you how the transition tactics and strategies developed by businesses can be adapted to academic libraries. By judiciously adopting the same organizational development tools and concepts espoused by the business world, academic libraries can not only survive in the short term, but can take advantage of emergent opportunities to ensure long-term excellence.


Supply Chain Management for Collection Services of Academic Libraries

Supply Chain Management for Collection Services of Academic Libraries
Author: John Wang
Publisher: Chandos Publishing
Total Pages: 182
Release: 2017-08-23
Genre: Language Arts & Disciplines
ISBN: 0081020325

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Library Supply Chain Management for Collection Services of Academic Libraries: Solving Operational Challenges and Enhancing User Productivity contains three sections, each comprised of several topical chapters on a particular subject. Part One explains why supply chain management is vital to libraries. Part Two builds on Part One, beginning with a classic supply chain model, including its brief history and current development. Part Three suggests a theoretical supply chain model based on emerging technological advancements of society. This model will develop based on four components, user goals, workflow efficiency, financial stewardship and core services. Introduces supply chain management to library and information science Provides the first study on supply chain integration for libraries to fulfill their mission in knowledge management and delivery Provides practitioners and researchers with a model and theoretical framework of the supply chain to further study library science Inspires researchers and practitioners to embrace or adopt emerging technologies for service and operational optimization


Outsourcing Technology

Outsourcing Technology
Author: Robin Hastings
Publisher: Rowman & Littlefield
Total Pages: 125
Release: 2014-03-18
Genre: Language Arts & Disciplines
ISBN: 0810892480

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Here, acclaimed technology author and speaker Robin Hastings brings both her own experience as a library’s IT manager with outsourcing technical functions—including email and network backups as well as basic hardware maintenance—and that of others in her network of library techies to round out the book to help libraries of all types and sizes save money and expand services. Outsourced functions covered here range from using an outside firm to assist in creating a new library website to outsourcing basic computer maintenance and network administration. Outsourcing Technology: A Practical Guide for Librarians has something for every size and type of library: Libraries with no IT people at all will learn how to create and manage an IT department made up of outside contractors and providers; Libraries with small IT departments will learn how to supplement their existing skills and offload staff-intensive but non-essential functions to outsourced providers in order to focus on mission critical functions in-house; and, Libraries with large IT departments will learn how to use consultants and vendors to get the most bang for their technology bucks. The care and maintenance of technology is a specialized field requiring a diverse set of skills to perform properly. Many libraries find it difficult to attract skilled people because of a lack of personnel budgets, because of a location that is rural enough to have a limited applicant pool, or because the library lacks enough technological savvy to make effective hiring decisions. Regardless of the reason for the lack of technological skill in a library’s staff, there are ways to outsource major technological functions of the library so that even very small libraries can have the same access to technology as the big libraries - and big libraries can manage huge technological projects with the same resources and skills as multinational companies. Outsourcing Technology: A Practical Guide for Librarians will provide the information and guidance needed for both the smallest libraries to embrace technology and the largest libraries to get the most from their technology investments with tips and tricks for libraries of size between as well. Checklists and forms make this both a great source of information as well as a hands-on tool!


Best Practices of Academic Library Information Technology Directors

Best Practices of Academic Library Information Technology Directors
Author: Primary Research Group
Publisher: Primary Research Group Inc
Total Pages: 80
Release: 2005
Genre: Language Arts & Disciplines
ISBN: 157440072X

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This study is based on interviews with IT directors and assistant directors of leading college and university libraries and consortiums, including The Research Libraries Group, Vanderbilt University, the University of Texas, Lewis & Clark College, Salt Lake Community College, the University of Washington, the California Institute of Technology, Hutchinson Community College and Australia?s Monash University, Among the many topics covered are: investment in and maintenance of workstations, implementation of wireless access, policies towards laptops in the library, digitizing special collections, establishing digital depositories, preserving scholarly access to potentially temporal digital media, use of Ebooks, services for distance learning students, use of url resolvers, web site development and management, use of virtual reference, investment in library software, IT staff size and staff skill composition, range of IT staff responsibilities, use of outsourcing, relations between Library and general University IT staff, uses of PHP programming, catalog integration with the web, catalog enhancement software and services, web site search engine policies, use of automated electronic collection management software, technology education and training, development of technology centers and information literacy, library printing technology and cost reimbursement, and other issues of concern to library Information Technology Staff Directors.