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Organizational Learning from Performance Feedback: A Behavioral Perspective on Multiple Goals

Organizational Learning from Performance Feedback: A Behavioral Perspective on Multiple Goals
Author: Pino G. Audia
Publisher: Cambridge University Press
Total Pages: 123
Release: 2021-02-18
Genre: Business & Economics
ISBN: 1108577555

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This Element synthesizes the current state of research on organizational learning from performance feedback and develops a new perspective that deals with the influence of multiple goals. In keeping with the centrality of motives in Cyert & March's influential model, this new perspective rests on a foundation of individual level behaviors that are responsive to mechanisms at the organizational and environmental level of analysis. A key aim is to lay out an agenda for a new wave of empirical research on the interconnections of decision-makers, organizations, and the environment that influence organizational responses to performance.


Measuring Sustainability and CSR: From Reporting to Decision-Making

Measuring Sustainability and CSR: From Reporting to Decision-Making
Author: Slobodan Kacanski
Publisher: Springer Nature
Total Pages: 232
Release: 2023-03-28
Genre: Business & Economics
ISBN: 3031269594

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This book discusses reliability and other related issues, such as reporting and decision-making, pertinent to sustainability and corporate responsibility reporting practices. Investors, governments, and NGOs expect businesses to report their environmental and social performance. This information is used to legislate, regulate industries, and guide the investment of billions of dollars through pensions and mutual funds. But can we trust these measurements? In order to answer this question, the editors and contributors, all academic thought leaders from a variety of fields, offer a set of reflections on problems that various stakeholders might be exposed to. These problems are mainly due to a lack of standardized reporting practices and guidelines, and inconsistencies in measurements used for the valuation of corporate sustainability performance indicators. This book is of great interest to students, scholars, and stakeholders to help comprehend the importance of accounting on sustainability practices for decision-making and measures therein, but also the reliability risks involved in these measurements. Thus, it moves away from simply pushing for more sustainability reporting towards a more critical discussion of measurement issues and potential consequences of the aforementioned problems to different fields such as finance, marketing, or strategy.


Decision Making and Problem Solving in Organizations: Assessing and Expanding the Carnegie Perspective

Decision Making and Problem Solving in Organizations: Assessing and Expanding the Carnegie Perspective
Author: Daniella Laureiro Martinez
Publisher: Frontiers Media SA
Total Pages: 181
Release: 2024-09-04
Genre: Science
ISBN: 2832554024

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Within the broader study of decision-making, the Carnegie perspective occupies a unique place. Initially developed by pioneering scholars such as Herbert Simon and James March, it views organizational decisions as resulting from the combined influences of a.) psychological processes of attention allocation, interpretation of experience, and motivated search, and b.) features of the organizational context that direct attention, influence preferences, contend with ambiguity, contain conflict, and divide labor. Despite its unique strengths and a considerable body of work (see below some foundational references), research that adopts the Carnegie perspective is still relatively unknown outside the field of organization studies. As James March noted, Carnegie has been primarily an importer of ideas, rather than an exporter. The goal of this research topic is to facilitate dialogue and integration between this well-established Carnegie perspective and other lines of inquiry into the study of decision making and problem solving. We are interested in bringing to the fore what is distinctive in the accumulated body of evidence produced by the Carnegie perspective and highlighting similarities, differences, and potential points of connection with other research done on similar topics. To achieve this goal, we hope that the front end of each submission will cover the following four components:


Research Handbook on Foreign Exit, Relocation and Re-entry

Research Handbook on Foreign Exit, Relocation and Re-entry
Author: Larimo, Jorma
Publisher: Edward Elgar Publishing
Total Pages: 416
Release: 2022-07-22
Genre: Business & Economics
ISBN: 1800887140

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This definitive Research Handbook explores the restructuring strategies of globalised firms, bringing together a wide range of topics from export exit, subsidiary divestment and market re-entry to relocation, offshoring and backshoring.


Research Handbook on Artificial Intelligence and Decision Making in Organizations

Research Handbook on Artificial Intelligence and Decision Making in Organizations
Author: Ioanna Constantiou
Publisher: Edward Elgar Publishing
Total Pages: 393
Release: 2024-03-14
Genre: Business & Economics
ISBN: 180392621X

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Featuring state-of-the-art research from leading academics in technology and organization studies, this timely Research Handbook provides a comprehensive overview of how AI becomes embedded in decision making in organizations, from the initial considerations when implementing AI to the use of such solutions in strategic decision making.


Handbook on the Business of Sustainability

Handbook on the Business of Sustainability
Author: Yousafzai, Shumaila
Publisher: Edward Elgar Publishing
Total Pages: 608
Release: 2022-02-11
Genre: Business & Economics
ISBN: 1839105348

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This ground-breaking Handbook uniquely focuses on the business of sustainability, offering a fresh insight and practical solutions to the challenges that businesses face in making human activity sustainable. It is organized into four distinctive themes that cut across levels of analysis and illustrate a rich set of solution contexts that will guide future research.


A Journey Toward Influential Scholarship

A Journey Toward Influential Scholarship
Author: Xiao-Ping Chen
Publisher: Oxford University Press
Total Pages: 305
Release: 2021-11-12
Genre: Business & Economics
ISBN: 0190070714

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"Theory is the lifeblood of scholarship, but the art of theory-building remains quite mysterious. Using my own experiences as a springboard, I explore the process through which we might attempt to make sense of organizational life for the betterment of organizational practice. I discuss my own journey from proving answers (the hypothesis-testing facilitated by survey research) to asking questions (the hypothesis-generating facilitated by qualitative research) and consider how to translate an overarching research passion into research interests and specific research questions. I offer a detailed look at how my co-authors and I build theory when our intent is to blaze a new path rather than simply pave an old one. I'll also briefly discuss research collaborations, the review process, and career considerations if you're thinking about pursuing path-blazing ideas. My hope is that you'll finish this chapter with the confidence to call yourself what you already are, at least implicitly-a theorist"--


The Oxford Handbook of Group and Organizational Learning

The Oxford Handbook of Group and Organizational Learning
Author: Linda Argote
Publisher: Oxford University Press, USA
Total Pages: 698
Release: 2020
Genre: Business & Economics
ISBN: 0190263369

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This handbook is currently in development, with individual articles publishing online in advance of print publication. At this time, we cannot add information about unpublished articles in this handbook, however the table of contents will continue to grow as additional articles pass through the review process and are added to the site. Please note that the online publication date for this handbook is the date that the first article in the title was published online.


Customer Success Management

Customer Success Management
Author: Michael Kleinaltenkamp
Publisher: Springer Nature
Total Pages: 108
Release: 2023-03-11
Genre: Business & Economics
ISBN: 303126178X

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End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first implemented in selected service businesses, but currently CSM applications are spreading globally across industries. This book provides a clear understanding of CSM for practitioners based on comprehensibly prepared knowledge from practical and scientific resources. The book can be used as a practical guide to learn about CSM process and the roles, necessary capabilities, and expectations toward customer success managers. Furthermore, it also shows how CSM differs from and, at the same time, relates to existing customer-related management concepts such as value-based selling, key account management and customer relationship management. The presented insights are not only relevant for customer success managers, but also for those aiming at such a position in the future. The book is also useful for supplier and customer representatives who are connected with customer success management activities in their daily business.


Ambiguity in Organization Theory

Ambiguity in Organization Theory
Author: Giulia Cappellaro
Publisher: Cambridge University Press
Total Pages: 120
Release: 2023-01-31
Genre: Business & Economics
ISBN: 1009358472

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This Element presents and discusses the main trajectories in the evolution of the concept of ambiguity and the most relevant theoretical contributions developed around it. It specifically elaborates on both the intrinsic perspectives on ambiguity as an inherent part of organizational decision-making processes and the more recent strategic perspectives on discursively constructed strategic ambiguity. It helps illuminate the path ahead of organizational scholars and offers new avenues for future research. This is important given the ever more pervasive presence of ambiguity in and around organizations and societies.